Great staff. My kids love them, and my husband and I do as well. It's very comfortable and warming…read morein the office/ exam rooms. Love the decor, it helps in calming the kids.

Awesome caring staff. DR Chow and DR. MADDOX are Very knowledgeable and honest when coming in with…read moreany questions. The office offers great hours for working parents and even weekends for sick children. The nurses are excellent and always offer great advise when calling the sick line to make an appointment and they make it so easy. I can't imagine taking my children anywhere else. I even attended this office as a child! TOP TIER!!

Trying again with the outpatient day program. We have been very frustrated with the lack of follow…read morethrough on promises of post discharge care and follow up. Our grandson was a patient at HFSC a little over a year ago, discharged with promises of follow up and NOTHING. He has been hospitalized three more times for the same challenges, never again accepted at HFSC and the outpatient day program which has been promised, then slow rolled with delay excuses which made little sense and now after an 8 week wait that was supposed to be 3 we shall see how it will go. His challenges far exceed a clipboard and stickers for treatment but that's all he's gotten so far.

I was referred to this practice for psychological testing and unfortunately had a very frustrating…read moreexperience. My referral was sent several weeks ago, and after being told it was waiting for a doctor's review, I did not receive a decision for another three weeks. When I was finally contacted, I was informed that the referral had been denied because the testing was considered not medically necessary. While I understand that not every referral will be accepted, my biggest concern was communication. It was extremely difficult to get in contact with anyone by phone, and I spent a significant amount of time trying to reach the office for updates. The long wait times and lack of communication added unnecessary stress during an already difficult process. If you are considering this practice, be aware that you may experience delays in receiving updates and may have difficulty reaching staff by phone.

I went in for a evaluation, all went well during the evaluation. I did not need any treatment…read more When I talked to the center I gave them insurance information they were supposed to check if my visit would be covered. When I got to center I asked if I would owe anything and the person at the desk said only $45 for the office visit. Today I got a bill for $222. I asked billing why and they said $45 for the office visit and the difference was my co-pay that my insurance required I pay. If I knew that the bill would be so high I would never have done the evaluation. I was not having any symptoms except a bulging vein. I would tell anyone considering going to them get the payment information in writing. Very mad at the bill I received.

I had my consultation and ultrasound of both legs today at Metro Vein Center in Glastonbury…read more Everyone from the front office staff, the nursing staff, and check out were so kind, patient, and knowledgeable. Rachel did the ultrasound of both my legs. Even though I was a little nervous, she was kind, gentle and knowledgeable. Based on her ultrasound, she found the cause of my varicose Vein issues. I highly recommend Rachel. Dr. John James explained every detail of what his treatment plan would be for me. I am very grateful for all the knowledge and expertise. I am going back in a few weeks for my Vein treatments, and I can not wait!

My tipping point has been reached. It has been one thing after another. Now it is time to find a…read morenew primary care provider. I have been with this practice through its turnover of providers, nurses, and front office staff spanning more than a decade. It previously provided patient centered care. Unfortunately it has lost that focus, along with other best practices. The cost to the care receiver has become too great. It is very unfortunate.

Very knowledgeable doctor Wii call in the evening if he has…read moreadditional information Office workers are very accommodating. You can usually get an appointment within hours His colleagues are also like him and will get you into their office quickly.

Highly reccomend, he actually listens to his patients. Glad I found him. Always on time for his…read moreappointments.

Staff were ALL very helpful and friendly. Atmosphere was tidy and clean. They got me in and out…read morevery quickly. Overall, very impressive. I will recommend to others! This is my third visit to the clinic. I have found personnel are consistently kind and helpful. I wish my personal care doctor and staff were equally so.

I went to this urgent care facility because I was spiking a fever of 102 degrees with chest…read morecongestion and cough. My primary care doctor at Hartford Health could not see me until five days from when I needed care. Somehow coming to this facility with Dr. Panwar was the best thing that could have happened to me. Both staff and doctor were so courteous and helpful. She diagnosed my condition as pneumonia. Her conclusion was gotten in such a professional way. Her bedside manner is fantastic. She is compassionate and very down to earth but solid in her conclusions and includes the patient in the plan for recovery. I recommend her highly. She is the best! Dan Vendetti

My doctor's office for over 15 years. Knowledgeable staff here that's friendly too. My primary…read moredoctor is Renika N McLeod-Labissiere , MD and I have also seen William R McQueen Jr , MD. When my doctor was unavailable. Both doctors are wonderful and accommodating. They even draw your blood here if you need any labs done. Definitely recommend this business.