This review is for Dr. Thompson and his elitist, caring, Michelin-quality optometry services (if there is even a thing?) hihihi
Such an awesome experience from start to finish! I can honestly say that I have now "gained" a new friendship rather than just a business acquaintance.... :)
Where do I begin? Like most of us, this whole pandemic year has led myself to seek inner self-restoration and focus more at me! So naturally a trip to Vegas was in the work....whelps lots of activities planned for the trip such as exotic cars racing, shooting sub machine guns at Battlefield Vegas etc.... And guess what????? All of these tasks require pretty much the ability to see clearly right????? And yours truly forgot her contact lenses..........
Fast forward, needed them fast and I did COUNTLESS hours of researching till the cows come home...many others optometrists... whelps...They just don't seem to qualify on many fronts...Some got the credentials pat down, but services are sorely lacking...some manage to pin down awesome services, but consistency and professionalisms are not all quite there....
That is...until...wait for it *drum rolls*...... I found Dr. Thompson on a Thanksgiving weekend mind you!!!....
To put it succinctly. I am very pleased with Dr. Thompson and his ability to transform patient service into an art form! You can clearly recognized that he prizes himself on delivering first class patient care experience and honesty is THE best policy!
Dr. Thompson's professionalism and his uncanny ability to build immediate rapport with his patients certainly made a lasting impression. Most of us would have to admit that we've had our share of mediocre services from other businesses in the past. However, some organizations are starting to "get it." They realize that in today's competitive marketplace, consumers have a greater number of choices than ever. Therefore, it's important to let those with whom you do business with know that you notice and appreciate a job well done.
As a result, such a commitment to great customer service by Dr. Thompson & his staff should be commended. You can be sure that I will continue to refer ANYONE I've come in contact with for many years to come.
Providing personalized, unique, professional, high-caliber experiences for your customers will inspire loyalty, rather than depending on fancy ad campaigns or discounted pricing alone.
Competition is indeed good for the marketplace!
P.S. Thank you Dr. Thompson for being my knight in the shiny armor and the extra pair of contact... we should have hot pot at little sheep whenever you are in Orange County!!!! read more