On Dec 7, 2024 I traded my 2020 Ram 1500 for a 2023 Ram 2500. It's now 5 months and they have not…read morepaid my trade in loan off. Read about it in the news "WAYENSBORO, Ga. (WFXG) - The Burke County Sheriff's Office Criminal Investigations Division has concluded a significant investigation into the Waynesboro Jeep-Chrysler Dealership. This follows allegations that the dealership accepted trade-in vehicles without satisfying existing claims. The investigation included conducting interviews and executing search warrants, leading to the discovery that seven individuals and eight vehicles had been affected by the dealership's practices. The Waynesboro Police Department also played a key role in supporting the investigation. Reports indicate that no arrests were made; however, restitution has been provided to all victims except one, whose case remains under judicial review."

My truck has been there since December and its now mid-February. Horrible place. They have parts so…read moreshipping is not the issue.

Bought our truck from here. Paid too much for it. But it runs. Austin is a good guy, he'll work…read morewith you. The Taylor's are good people. Ms Kim is just about the sweetest woman you'd ever wanna meet.

Took a few days to get my car in for servicing, pretty busy before the holiday…read more Took my Ford Fusion in for an oil change and tire rotation. Service met expectation and in a reasonable amount of time. The service department is pretty good. I always go to this Ford dealer for car and truck service. Okay they really do read the surveys. I completed a survey and mentioned that there was no rent a car available. Earl called me personally to explain that if I give them a day or two notice that I will be needing a rent a car they will have one for me. Great Job Earl....you are making Mr. Mizell look really good. Thanks again.

lie lie lie lie lie, the acts all they do is lie. told lies to get me to buy a car then mad because…read moreI cursed them out. very unprofessional. "You cursing at my employees they weren't here when it happened" "you got all them papers how about you read them"

Very unreliable and unprofessional business. I do not recommend for selling your car…read more After a nearly fifteen minute phone call with an AI voice assistant ( the only point of contact that was accessible through the listed numbers for Norcross) I was told my car would be picked up the next day at 10 and I would receive a phone call when they were nearby. On the day of I received no calls, emails or texts and they did not come to pick up my car nor did they reach out for cancellation or rescheduling. I attempted to call twice around the fifteen minute late and hour late marks and was not able to contact anyone as their AI was not set for prompts with missed appointments. Look elsewhere, especially if your car is in good condition and only has a minor problem you're not willing to fix.

We had a vehicle scheduled for pickup on 1/2/26 (husband set this appointment up two weeks ago)…read more Part way through the day we called and were told that yes, they would still be coming between then and 5. The vehicle was never picked up and no one ever called. today called again First thing this morning. Was told it would be moved to a different hauler & it would be picked by 5 again. Still hadn't heard anything by 1:30 & called again, being assured that they were with another seller and were still coming. 4:30 comes and called back to still getting the run around and being told there was no manager or supervisor to talk to. Vehicle never picked up. Wasted our time and lied to us for 2 days straight. This company is a scam. Do not do business with them.