It's nice to read the positive reviews of Silverado Alexandria. I sincerely wish our family had…read morebeen able to write one. My father entered Silverado Alexandria in November 2025 after our family was impressed by everything we were told the facility had to offer. Over the next several months, however, we experienced significant staff turnover, poor communication, unexpected charges, unkept promises, and, most concerning, serious issues involving my father's safety. Eventually, we felt we had no choice but to move him to a Silverado facility in California. He passed away in June. I could write a longer review detailing everything that happened, but I'll focus on a few incidents that I believe families considering Silverado should know about. A doctor prescribed my father Ativan and ordered that my father not be left alone for three days while he adjusted to it. Silverado charged us an additional $720 per day for one-on-one supervision. Despite those instructions, my father--who had dementia--asked the one-on-one attendant to leave his room, and the attendant did. My father was then left alone, fell, and spent three days in the ICU. Several members of the nursing staff, as well as the doctor, expressed frustration to my sister and me that my father had been left alone. Yet when I later met with management, I was told by a manager named Melissa that my father had not been alone when he fell. We were never given a satisfactory explanation for these conflicting accounts. While my father was hospitalized and restrained in his hospital bed, Silverado continued providing a one-on-one attendant at the hospital around the clock and continued charging us for that service. Melissa subsequently left Silverado. After her departure, another staff member told me, "With Melissa gone we can hopefully get back to the 'Silverado Way.'" Communication was another major problem. We have records of numerous phone calls, emails, and text messages to staff that went unanswered. Perhaps most troubling, Silverado allowed a person who was not on my father's authorized list to pick him up and leave the facility with him. When I questioned how this could happen, Silverado responded in writing that preventing a resident from leaving with someone--even someone not on an approved list--could violate the resident's rights. That explanation was especially difficult to understand because Silverado was simultaneously charging us an additional $720 per day for one-on-one supervision because they said my father was "exit seeking" and had attempted to get into an elevator. I understand that other families may have had very good experiences at Silverado Alexandria. Ours was very different. What concerns me almost as much as the incidents themselves is Silverado's unwillingness, in our experience, to acknowledge mistakes or take responsibility for them. I've noticed that Silverado responds to some reviews. I sincerely hope they respond to this one. Our family would still like answers to these questions, and I suspect families considering placing a loved one in Silverado's care would like to hear those answers as well.

Tl;dr: If you can afford it, this is absolutely the place for your loved one…read more We had to place our mother in a memory care facility rather suddenly after an unexpected deterioration (after a longer slow deterioration of several years while she still lived independently), and we feel so lucky that Silverado Alexandria was able to find a space for her quickly. During a traumatic time, the Silverado team (especially Lindsay, but everyone we interacted with) was a rock for us, giving us guidance, comfort, and resources. They have every level of coordination available, and we leaned heavily on them for help in getting our mother in and settled. Dementia requires such a different outlook than most health care, and it was a relief to work with a team that 'gets it.' The facility is clean and more like a nice hotel than a nursing home. They have a lovely little outdoor patio, and are planning to renovate to create more protected outdoor space for residents next year. Rooms and bathrooms are nice, no complaints there. You can bring in your own furniture or use theirs. My mom, after going in peacefully (we told her she needed to be monitored for a medical issue for a few days) had a rough first week. She was very agitated the first day, and constantly called us for days. Through it all, the staff was so kind and respectful to her, and gave us advice on how to respond. The whole thing was of course very painful for us, but the frequent updates and communication and advice we received from Lindsay, Dana and the team went a long way towards helping us cope. My mom did start to settle after a couple weeks, and after a month was eating meals with others, participating in activities, and sleeping well. Now that she has been there for two months, I can honestly say my mother is looking younger than she has in years. She was miserable at home, lonely and confused and bored. Now, she seems so much less stressed, even standing up straighter, and there are even fewer wrinkles on her face. Though when we visit she still wants to go back to her old life (me too, mom), she is now safe, healthy, and has so much more stimulation and engagement than she did isolated at home. She got physical therapy to strengthen her against falls, she socializes with residents and staff, and they even go on outings to local parks or historical sites! The staff take her (and others) on walks in the wooded cemetery next door whenever weather allows. The way the staff interacts with residents is inspiring. Every staff member is trained to handle dementia, and they are all kind and friendly and respectful. I've learned a lot from them about how to react and what to say when visiting my mom. These people really care. I'm trying to include as much info as I can think of, since when I was searching for facilities it really helped to read accounts from others who had gone through this. The place is spotless whenever I've been there. They're in frequent communication (we can text or email Lindsay anytime) and solve any issues promptly. The staff seem well-paid and glad to be there. They have a concierge doctor you can use before/during/after transition, if needed, but can move your loved one to the facility medical staff whenever you're ready. My mom says the food is good and they have great cookies. (One of the activities they do each week is baking/cooking!) Thanks to Silverado, I'm confident that my mom is receiving the best care and quality of life she could possibly have, and I know they'll continue to be there supporting her (and us) every step of the rest of the way. It's expensive and self-pay, but if your loved one can afford it, it's the best place in the area by far.

Went to a networking event yesterday sponsored by the Alexandria Chamber of Commerce…read more I thought "The Landing" was the name of a restaurant and as I approached this RESIDENTIAL neighborhood I had to double check my GPS to make sure I had the right address, because the facade looks like an apartment building. Maybe a hotel? Turns out, this event was hosted on the rooftop balcony party room of a...wait for it... senior living community. Huh??? This is not your average senior living community with the old carpet, weird smells, poor lighting and 1970s library furniture. No, no, no. This place is super upscale. Could easily be a new apartment building in some hipster neighborhood. Apparently they opened four months ago and they are in a marketing partnership with the Alexandria Chamber to help promote their facilities to seniors 62 and up. They have three restaurants, a game room, a movie theater, pools tables, wrap around panoramic city-view balcony, and a bunch of other stuff that would make anybody not be too upset to live here - regardless of age. The food was provided by the in-house chef, who made an appearance on season 2 of Pitmasters. He prepared some lobster rolls, quesadillas, and three signature drinks for all of us mixer guests. I went back several times for refills + more food, lol. They had a full bar too. Not that I plan to hang out here, but I wasn't mad at the networking, the views, or the food.

My daughter and I enjoy visiting my Mother at the Landing; we particularly like eating there thanks…read moreto the Dining Room Manager Anita Acharya. Anita treats both residents and guests in a kind, compassionate and patient manner. She handles difficult situations expertly and resolves problems quickly and easily. She has managed the transition to a new chef/management team smoothly and she ensures that her entire staff treat everyone with respect and dignity. She is ideally suited to her role and represents the best of what assisted living/care should be!

THE GOOD: Makaiyah is the first person you see as you enter…read moreWoodbine. She is the most kindest & helpful start to the Woodbine welcome. Don 1-S Unit Manager was very professional and caring person making sure everyone was cared for properly. The Rehab program is the star of the show! Andy the Director, Zaybe, Jerrod, Brittany, Jade, Regina, Danielle & Muhammed. The lovely ladies of Activities also share the star with the Rehab department. Evelyn the Director, Lorrie, Michelle & my puzzle buddy Shereen are above the moon AMAZING. The various games we played, getting my nails done, coffee time (great brew) & giving us snacks once a week. The kind gesture was heartwarming. Can't forget the amazing musicians Bill & Anthony who shared their amazing talents with the residents. I truly miss my days of activities in the dining rooms! Shout out to the on-site hair stylist who does hair every other Monday. She worked her magic on my hair. It was tangled pretty bad due to my illness. Blessings to her! My favorite RN's on 1-S, Jennylynne the AM lead & Anita the PM lead (since resigned) treated me so well. Their warm demeanor added in a pleasant stay. I never had to worry or question anything when these two were on staff! The wound nurse Aminah had excellent heeling hands & heeled a wound I had on my side. There were some CNA's who were outstanding & very professional. Allison, Valerie, Rose, Lydia, Hannah, Bernadette, Tamara (overnight) & Blane (overnight) & Mayta (weekends) were the cream of the crop! There were times when I needed certain supplies from Central Supplies. Thomas, Bright (hope I spelled it correctly) & Sean showed the utmost care & professionalism. They were always very friendly! Last but not least Dawn the 1S unit receptionist who arrived mid my stay here was always so polite, friendly & helpful! THE BAD: The food from dietary here needs several upgrades. Not sure what the budget is but it's obvious no care went into the preparation. Requests on many occasions were not honored and when meal orders were wrong there was no accountability. On one occasion I received burnt pizza and when I asked for a replacement I was sent a half cooked chicken breast with egg noodles. However one time I was missing a salad for lunch the kitchen manager made me a beautiful salad & brought it to me. Excellent service recovery! The Kaiser doctor assigned when I first was admitted Dr. Ansari was amazing, professional & caring. The rotation changed & Dr. Khan took over until I left. She was the opposite of Dr. Ansari. I felt I needed a few more weeks of PT & had to file two greivances to prove I needed this extra time. Dr. Khan kept signing off for my discharge despite my requests to stay. The entire 2nd shift staff on 1S was terrible. This was after Anita the charge nurse left. Needing assistance after 1st shift left for the day just wasn't going to happen. Don't call for them 30min before shift change because there would be no one in sight! I didn't know many of the residents by name but there was one who was so kind. Shout out to Ms. Gladys, peace & blessings to you always!

We chose to return to Woodbine for my mother's rehabilitation after a previous stay there,…read morefollowing a serious infection related to her knee replacement -- we trusted them based on that earlier experience. This time has been a very different story. The nursing staff has been unresponsive when my mother needs assistance, and because I'm not able to be on-site every day, I rely on being able to reach the facility by phone to check on her and advocate for what she needs. Over the past three days, that has become nearly impossible. I've reached out to the unit manager, the assistant director of nursing, the assistant administrator, and the nursing unit desk -- every contact we were given -- asking basic questions or requesting updates, and I have not received a single callback from any of them in three days. Now, when I try to call, the voicemail boxes for those same contacts are full, so I can't even leave a message. For a family with a loved one in rehab who isn't able to speak up for themselves in the moment, having no reliable way to reach staff is a serious problem -- not just an inconvenience. I want Woodbine to succeed, because I've seen them do better. But right now, families considering this facility should know that getting a real person on the phone, or a callback after leaving a message, is not something you can count on.

My mom has been a resident of Sunrise Memory Care for over three years now. It has been a long,…read moreslow, and sad goodbye as the dementia has taken her mobility and her language. However, the quality of care from all of the memory staff has been stupendous. I see firsthand that my mom is safe, attended to and cared for by all of the staff. The staff deeply cares for her as a beloved and sacred human being. We celebrated my mom's 86th birthday this past week at Sunrise and the staff took extra care to even put flowers in her hair. Thank you, sunrise!

Sunrise is an acceptable, corporate, cookie cutter senior living community. They operate these…read morefor-profit communities in several states. They excel at offering well-designed and clean facilities aimed at adult children looking for a safe place for their aging parents. Once you look beyond the sales pitch, you will quickly notice not everything is as it seems. The advertised teaser rates are for a compact studio without any services. Once they determine your "individual service plan" you can except to pay at least 2.5 to 3 times that for the monthly rent. Those fees will only increase over time and faster than the inflation rate. Make sure you are budgeting accordingly. Staff are friendly and engaging with residents. Meanwhile, management is operating on tight budgets and unrealistic corporate metrics. Expect frequent staff turnover. If your loved one is flexible, and engaging, they will be more likely to make friends and feel a sense of community, especially if family is not nearby. Meals are not as appetizing as they could be as they are required to cut corners to stay within their strict prescribed budget. The "vibrant" community doesn't feel that way given their dismal activity choices, but it looks impressive when touring the facility. Lots of repetition and "free is a good price" when you are sacrificing wellness for corporate profit. Sunrise functions like other for-profit senior communities. I encourage you to do your due diligence before making a decision. There are lots of considerations and just make sure you are fully educated and have answers to your questions in writing prior to agreeing to place there.

I remember when Montebello opened in the 1980s. It was THE place to live. Now the buildings are…read moredated, and the surrounding neighborhood on Route 1 is dangerous. There was a carjacking in the complex about a year ago, and recently, someone was shot and killed at a bus stop down the street. My friend, who lives at Montobello, and I can't even go to the grocery store or the local McDonald's because of the panhandlers who get up in our faces. And the culture inside the gates of Montobello is changing. There is a them vs us mentality among many of the condo owners. I've heard the conversations. Not all, but many owners look down on renters as if they were second-class citizens. The condo fees keep going up, and as the quality of life keeps going down. I would never buy a unit there.

If paying thousands of dollars a year in HOA fees to reside in an outdated bubble appeals to you…read morethen I would highly recommend Montebello. All kidding aside, having been here for close to 10 years I can say that there are certainly pros to residing in a gated, HOA community. Fees are clearly invested in maintaining and improving the property, albeit at a glacial pace and often in ways that seemingly reflect poor planning and/or management. For example, long overdue renovations to the community center have been underway for ages, yet original parking spaces painted in the 1980s remain as is, too small to accommodate today's larger vehicles. Higher floored units do offer decent views, but come at the expense of being exposed to ever increasing noise pollution. Windows open or closed, the sound of motorcycles and drag racing up and down Route 1 can be heard all day, everyday, often into the wee hours of the morning. Add to that the constant sound of construction and neighboring apartments - it can often be insufferable. Now that warmer weather is upon us an ice cream truck idles blaring music for hours at a time in the adjacent property, if that appeals to you... Otherwise, while it is nice being near Old Town, Montebello is located on the wrong side of the tracks. As soon as you exit the front gates you are met with a prostitute that has literally graced the immediate area for years, homeless people asking for money, and various seedy motels and rift raft. Needless to say, I would not recommend buying or renting in Montebello.

Living here at Parc Meridian has been a huge letdown. Over the past couple of years, it feels like…read moreone thing after another. Back in 2024 and 2025, we had to deal with the lobby AC being broken for months, a business center that was basically unusable, frustrating losses of water and power, broken garage doors, and an emergency incident that shut down the fitness center for ages. Things didn't get any better into 2026, with constant issues like broken elevators, broken lobby doors, broken trash compactors that repeatedly forced residents to haul their own trash all the way down to the loading dock, and fire alarm activations. On top of all that, get used to the constant smell of weed and seeing dog pee in the elevators and across the complex. To make matters worse, we have had to deal with a persistent, awful odor coming into our unit from the mechanical room. After enduring 4 months of email correspondence and 4 separate maintenance tickets, when we finally gave our notice to vacate due to the ongoing odor and asked management to waive the fees either fully or partially, the property manager, Hunter, didn't even acknowledge the issue and instead rudely asked us to submit yet another maintenance ticket. With these unresolved conditions forcing us to leave, we were hit with a heavy $6,670 early termination fee, and management has been completely unwilling to work with us on a fair compromise. For a building that markets itself as luxury, the lack of basic upkeep, amenities, and supportive management is disappointing, and future residents should definitely think twice before signing a lease here.

Someone left a review and said "horrible location." That is not true at all, I'm not sure why they…read morewould even say that. This building couldn't be in a more perfect location. Especially if you don't have a car. The grocery store is a 6-7 minute walk, there's plenty of restaurants, a really nice AMC movie theater, and the metro is a 5 minute walk. You can also see the National Harbor from the rooftop and catch every rainbow after it rains. As far as price, you definitely get what you pay for!

Living here is cheap. This building has great views, but the management of the building is…read moreunacceptable. The condo management association somehow neglected the elevator maintenance to the extent that two of the three elevators were out or service for an entire month, this year (2024). During this time there was only one elevator in service, and it was breaking down and trapping people in between floors. The elderly people living on upper level floors had to call the fire department to assist them, getting in and out of their apartments. Currently they have the elevators working, and I am seizing this opportunity to move out! The front desk staff and grounds maintenance staff are all very nice and helpful.

I had intentions of purchasing my unit here at HCC, that will absolutely not happen now…read more Unfortunately, HCC has been besieged by a bunch of children that have zero understanding of the responsibilities of being a board member. We literally now have one gentleman who has been on the board for several years and is the only one that has HCC's vested interest for the future. The divisive nature that these toddler board members have created are self serving (money) and not for the betterment of the community. They have created such a negative atmosphere that employees are looking for employment elsewhere, and quite frankly, I don't blame them. Not only are they pushing employees out, we finally had a new GM who was trying to create a sense of community. Well hell that wasn't what they wanted...they pushed her out the door. She was here for THREE MONTHS! It is my guess that there are other communities with a more mature stable board that may be a better choice. Until HCC can get a more mature trained board, it may be best to look elsewhere.

Avoid this apartment complex if you value cleanliness, honest management, and good customer…read moreservice. The hallways constantly smelled like filthy, old carpet, and the parking garage was often disgusting. I even saw used condoms left in the garage, which tells you everything you need to know about how little management cares about maintaining the property. Visitor parking is extremely limited, making it nearly impossible for friends and family to visit without worrying about where to park. The office staff was consistently unhelpful and showed little interest in resolving resident concerns. Instead of focusing on providing a quality living experience, they seemed more interested in collecting money. When I moved out, I paid to have my apartment professionally cleaned, yet they kept my security deposit and charged me an additional $500 for what I believe was normal wear and tear. To make matters worse, they sent the alleged balance to a collection agency. Considering the outrageous rent they charge, residents deserve far better service, maintenance, and professionalism. Based on my experience, this property prioritizes generating revenue over treating tenants fairly. I would never live here again and would not recommend it to anyone looking for a well-managed apartment community.

This is the worse rental experience I've ever encountered. I CANNOT WAIT TO MOVE! Only pros are…read moreclose proximity to the metro, shopping and 495. Actually living in a unit here, dismal to say the least. The garage isn't secure and the garage door has been broken for almost 2 months and there's ZERO sense of urgency to get it repaired. Yet, parking fees are constantly increasing. I've submitted requests regarding the spiders hanging from the lights, no response. The garage is dingy and dark. The key pads to enter the building rarely work. The elevators are hit or miss. Onsite internet is trash. Smart home is a forced unnecessary expense. On street parking being $15 a night is egregious. No consideration for guest parking in the garage. The UDR resident portal just so happens to be down when rent is due. Maintenance rarely does a complete job; always half ass done. The hallways and stairways reek of dog urine because tenants allow their dogs to urinate in the building. The property managers ignore complaints, text messages and emails. They do a poor job at informing the community on repairs and such. 0 out of 10, do not recommend.

--- This place is…read morereally struggling with basic maintenance and cleanliness. There are water‑damaged floors, and the rooms are consistently dirty. Housekeeping doesn't clean under or behind furniture, and even dirt, dropped food sitting in the middle of the room aren't cleaned properly. The level of care they show in the rooms reflects the level of care residents--especially those who can't speak up for themselves--are receiving. Some residents have visible dandruff and grease because their hair isn't being washed regularly, dried crust around their eyes from not having their faces cleaned properly, ears full of wax, and noticeable odors on their hands. These are all signs that their hygiene needs are not being met.

Everyone is nice and is professional. They have activities for the patients and are good about…read morechecking on them and seeing to their needs.