Tl;dr: If you can afford it, this is absolutely the place for your loved one…read more We had to place our mother in a memory care facility rather suddenly after an unexpected deterioration (after a longer slow deterioration of several years while she still lived independently), and we feel so lucky that Silverado Alexandria was able to find a space for her quickly. During a traumatic time, the Silverado team (especially Lindsay, but everyone we interacted with) was a rock for us, giving us guidance, comfort, and resources. They have every level of coordination available, and we leaned heavily on them for help in getting our mother in and settled. Dementia requires such a different outlook than most health care, and it was a relief to work with a team that 'gets it.' The facility is clean and more like a nice hotel than a nursing home. They have a lovely little outdoor patio, and are planning to renovate to create more protected outdoor space for residents next year. Rooms and bathrooms are nice, no complaints there. You can bring in your own furniture or use theirs. My mom, after going in peacefully (we told her she needed to be monitored for a medical issue for a few days) had a rough first week. She was very agitated the first day, and constantly called us for days. Through it all, the staff was so kind and respectful to her, and gave us advice on how to respond. The whole thing was of course very painful for us, but the frequent updates and communication and advice we received from Lindsay, Dana and the team went a long way towards helping us cope. My mom did start to settle after a couple weeks, and after a month was eating meals with others, participating in activities, and sleeping well. Now that she has been there for two months, I can honestly say my mother is looking younger than she has in years. She was miserable at home, lonely and confused and bored. Now, she seems so much less stressed, even standing up straighter, and there are even fewer wrinkles on her face. Though when we visit she still wants to go back to her old life (me too, mom), she is now safe, healthy, and has so much more stimulation and engagement than she did isolated at home. She got physical therapy to strengthen her against falls, she socializes with residents and staff, and they even go on outings to local parks or historical sites! The staff take her (and others) on walks in the wooded cemetery next door whenever weather allows. The way the staff interacts with residents is inspiring. Every staff member is trained to handle dementia, and they are all kind and friendly and respectful. I've learned a lot from them about how to react and what to say when visiting my mom. These people really care. I'm trying to include as much info as I can think of, since when I was searching for facilities it really helped to read accounts from others who had gone through this. The place is spotless whenever I've been there. They're in frequent communication (we can text or email Lindsay anytime) and solve any issues promptly. The staff seem well-paid and glad to be there. They have a concierge doctor you can use before/during/after transition, if needed, but can move your loved one to the facility medical staff whenever you're ready. My mom says the food is good and they have great cookies. (One of the activities they do each week is baking/cooking!) Thanks to Silverado, I'm confident that my mom is receiving the best care and quality of life she could possibly have, and I know they'll continue to be there supporting her (and us) every step of the rest of the way. It's expensive and self-pay, but if your loved one can afford it, it's the best place in the area by far.

Look no further ... we've been there, done that -- this place is the real deal!…read more For almost three years we cared for both parents with Dementia in our home - we had caregivers from big agencies, small agencies, independents and even our own dependents to help us. One year after my Mom passed away, we made the painful choice of moving my step-Dad into an assisted living/memory care community - and after visiting many different places ...well, we made the wrong choice! Go figure. We should've chosen Silverado... the great news is that he's there now! In December, 2019 we moved Tom from "Wrong Choice" Assisted Living Community to "Best Thing That Ever Happened" Silverado Memory Care after watching his physical and mental health spiral downward. When Tom arrived at Silverado he was catatonic, unresponsive, wheelchair bound and fed by hand; we weren't sure he would make it to the New Year. Who knew we were about to witness a Christmas miracle ... within ONE month - actually ONE week - Tom was back to his 'old self' -- walking, eating, laughing, thinking, solving, choosing, dancing, singing, engaging -- and oh ..even flirting {sigh} :) - Amazing how authentic care, true compassion and providing dignity and purpose can literally breathe life back into a soul. Grateful for all the angels at Silverado Alexandria Memory Care Community!

My daughter and I enjoy visiting my Mother at the Landing; we particularly like eating there thanks…read moreto the Dining Room Manager Anita Acharya. Anita treats both residents and guests in a kind, compassionate and patient manner. She handles difficult situations expertly and resolves problems quickly and easily. She has managed the transition to a new chef/management team smoothly and she ensures that her entire staff treat everyone with respect and dignity. She is ideally suited to her role and represents the best of what assisted living/care should be!

Went to a networking event yesterday sponsored by the Alexandria Chamber of Commerce…read more I thought "The Landing" was the name of a restaurant and as I approached this RESIDENTIAL neighborhood I had to double check my GPS to make sure I had the right address, because the facade looks like an apartment building. Maybe a hotel? Turns out, this event was hosted on the rooftop balcony party room of a...wait for it... senior living community. Huh??? This is not your average senior living community with the old carpet, weird smells, poor lighting and 1970s library furniture. No, no, no. This place is super upscale. Could easily be a new apartment building in some hipster neighborhood. Apparently they opened four months ago and they are in a marketing partnership with the Alexandria Chamber to help promote their facilities to seniors 62 and up. They have three restaurants, a game room, a movie theater, pools tables, wrap around panoramic city-view balcony, and a bunch of other stuff that would make anybody not be too upset to live here - regardless of age. The food was provided by the in-house chef, who made an appearance on season 2 of Pitmasters. He prepared some lobster rolls, quesadillas, and three signature drinks for all of us mixer guests. I went back several times for refills + more food, lol. They had a full bar too. Not that I plan to hang out here, but I wasn't mad at the networking, the views, or the food.

After submission of this review, I was told to reach out to Jennifer Patrick, an administrator at…read moreWoodbine. She turned this experience around 360 degrees. She listened, and then took action. She was empathetic throughout the process and communicated frequently to ensure me and my family were taken care of. I was honestly extremely surprised (and grateful) considering how terrible my first experience was at the facility. I'm not sure who I spoke to on that first day, but Jennifer connected me with Dr Moustafa and Dr Siddiqui who were extraordinarily kind, considerate, and empathetic throughout this very difficult time. Thank you, Woodbine team, appreciate you all.

Just want to give a special thank you to Emebet Mekoya for all your care for my nephew. It takes…read morespecial people to do your job and you are an angel sent to our family . Jake wants to say thank you as well and I can't wait for the day he can tell you himself.. Thank you for all you do .You are absolutely an amazing person!!

Sunrise is an acceptable, corporate, cookie cutter senior living community. They operate these…read morefor-profit communities in several states. They excel at offering well-designed and clean facilities aimed at adult children looking for a safe place for their aging parents. Once you look beyond the sales pitch, you will quickly notice not everything is as it seems. The advertised teaser rates are for a compact studio without any services. Once they determine your "individual service plan" you can except to pay at least 2.5 to 3 times that for the monthly rent. Those fees will only increase over time and faster than the inflation rate. Make sure you are budgeting accordingly. Staff are friendly and engaging with residents. Meanwhile, management is operating on tight budgets and unrealistic corporate metrics. Expect frequent staff turnover. If your loved one is flexible, and engaging, they will be more likely to make friends and feel a sense of community, especially if family is not nearby. Meals are not as appetizing as they could be as they are required to cut corners to stay within their strict prescribed budget. The "vibrant" community doesn't feel that way given their dismal activity choices, but it looks impressive when touring the facility. Lots of repetition and "free is a good price" when you are sacrificing wellness for corporate profit. Sunrise functions like other for-profit senior communities. I encourage you to do your due diligence before making a decision. There are lots of considerations and just make sure you are fully educated and have answers to your questions in writing prior to agreeing to place there.

Can I give 0 stars?…read more I visited the Memory Care of this facility and left so discouraged for anyone that has to live there and for the future of elder care in this country. It was so apparent that Sunrise is hyper-focused on money and not care. Ads inside the Memory Care living room for their insurance services, a giant check written to the "resident" when you walk in the front door, for $2000, I guess promoting the sale they have going on. Not once was the focus on what was best for the resident with memory care, or how they will make life a little easier for the care giver. Zero compassion. The person who gave my tour, Paul I think, continued to refer to me and introduce me to the staff by the wrong name. He also could not remember if I was looking for my mom or grandmother. Little details being missed like this make me concerned that keeping my mom safe is going to be a challenge. I really am not trying to be funny when I say this, but I felt like he was trying to sell me a car. He didn't act like he had any passion for the residents or the care of the elderly. He was following a script and using sales pitches that were outlined for him by Sunrise corporate. He even hinted at putting in a holding deposit to lock in the 15% discount they had going on. For those wondering, pricing is based on the level of care they determine your loved one needs. It is also based on the size of the apartment, and amount of pills they take. The rate ranges pretty significantly per month for these differences. They can also reevaluate at any time they want to, although he couldn't really explain when or why they would. When I asked about staffing ratios no answer was ever given. He continued to run around the question telling me it depends on need. I asked several times what that meant and still no answer was given. He couldn't even say that they meet state requirements. This was when I knew I would not have my mom live in this community. Another red flag, they do not have a nurse in the building 24/7. They have a nurse on call after hours, for anyone doing research this is not a good thing. This means that at any time something goes wrong when the nurse isn't in the building the care team will just call 911 and have them go to the hospital. For anyone that knows anything about Alzheimer's or Dementia a hospital visit or stay for someone can be devastating to their mental and physical well being, moving them further along in the disease much faster than they would have other wise. Laundry and house keeping once a week, a lot of places provide every day laundry, as memory care residents like to wear the same thing regularly, and house keeping 3 days a week or more as needed. When we visited the memory care unit, the bragged about activities calendar was not being followed, instead the residents were not engaging with anyone, just sitting around watching TV which I found very sad. Furniture had stains on it, and the fridge looked like it had been kicked in. The model room we saw smelled like there was a natural gas leak, and when I mentioned that, it was ignored. The rooms were pretty large, private bathroom, and mini fridge and counter to look like a little kitchen, but no appliances. Contrary to other Memory Care unites that provide studios so the residents are encouraged to not spend a lot of time in their room and engage in activities. Hey but at least when we left we were given a chocolate cream pie. I understand that paying for assisted living and memory care can be a challenging thing for many families but Sunrise doesn't seem to even offer a decent price for the lack of services they provide so I would continue to do your research and find a place with a flat rate that is a little higher but where they will focus on the right things, you and your loved one's well being

I remember when Montebello opened in the 1980s. It was THE place to live. Now the buildings are…read moredated, and the surrounding neighborhood on Route 1 is dangerous. There was a carjacking in the complex about a year ago, and recently, someone was shot and killed at a bus stop down the street. My friend, who lives at Montobello, and I can't even go to the grocery store or the local McDonald's because of the panhandlers who get up in our faces. And the culture inside the gates of Montobello is changing. There is a them vs us mentality among many of the condo owners. I've heard the conversations. Not all, but many owners look down on renters as if they were second-class citizens. The condo fees keep going up, and as the quality of life keeps going down. I would never buy a unit there.

Security guy at the main gate so rude. Had a really bad experience getting in the condominiumread more

Building is clean - they are cleaning the common areas constantly…read more Reception is pretty much always open - which is not only nice for safety and any issues that come up at night, but also great for package pick-up. Staff is EXCELLENT - friendly, professional, prompt. Amazing. Maintenance is kind. I moved out because I relocated - but I would 1,000% recommend and live in this building again.

Horrible location; horrible staff; way overpriced; save your money and live elsewhereread more

Living here is cheap. This building has great views, but the management of the building is…read moreunacceptable. The condo management association somehow neglected the elevator maintenance to the extent that two of the three elevators were out or service for an entire month, this year (2024). During this time there was only one elevator in service, and it was breaking down and trapping people in between floors. The elderly people living on upper level floors had to call the fire department to assist them, getting in and out of their apartments. Currently they have the elevators working, and I am seizing this opportunity to move out! The front desk staff and grounds maintenance staff are all very nice and helpful.

I had intentions of purchasing my unit here at HCC, that will absolutely not happen now…read more Unfortunately, HCC has been besieged by a bunch of children that have zero understanding of the responsibilities of being a board member. We literally now have one gentleman who has been on the board for several years and is the only one that has HCC's vested interest for the future. The divisive nature that these toddler board members have created are self serving (money) and not for the betterment of the community. They have created such a negative atmosphere that employees are looking for employment elsewhere, and quite frankly, I don't blame them. Not only are they pushing employees out, we finally had a new GM who was trying to create a sense of community. Well hell that wasn't what they wanted...they pushed her out the door. She was here for THREE MONTHS! It is my guess that there are other communities with a more mature stable board that may be a better choice. Until HCC can get a more mature trained board, it may be best to look elsewhere.

I think the price point is decent for the size of the apartment. We have a small balcony too…read more Parking is additional $100ish for unreserved spot. The gym is decent size. I love the locker pick up for package. Maintenance seems to be quick with fixing things. Some of the walls are starting to get cracks. Sometimes I hear above me stomping or running around, but not really people next to us. They're slowly digitalizing everything which is nice because it's less things to carry.

The management hires a towing company to patrol the area and tow visitors' cars despite having…read moreonly one parking payment kiosk for the entire building (which is useless if you normally need to go in and out through the back of the building) and only one QR code on a small sign on the back. It's easy to miss (it's not near the entrance I go through) and even if you do scan the code it only lets you pay for 24hr parking ($15) rather than the hourly option that the kiosk at the front has. As a dog walker with a client in this building, I'm only ever in the building for 30 minutes max but I ended up getting towed because of the extremely poor signage and unclear payment options. To the management team: if you're going to enforce parking, it's your responsibility to clearly and consistently communicate those parking regulations and PROVIDE MORE WAYS TO PAY FOR PARKING all around the perimeter of the complex. I'm very happy my client is moving away from this complex soon. So sick of dealing with this predatory behavior while trying to do my job.

From the first time I stepped foot inside of the Annandale facility, I felt that this was the place…read morefor my mom. From Galina in the front - she is a gem!! - everyone for the entire 1.5 years that she lived there - was wonderful. Every caregiver was always kind and compassionate and really cared about their residents. I asked one of them once if they had to take naps when they got home...the answer was "no, I really love my job". The place was definitely a home of loving and caring folks. After she died (2 weeks ago) they were very absolutely wonderful helping me wrap things up. Thank you to all of them.

Professional, clean, great location, kind staff, tasty food and great activities for residents.read more