I used Movers Direct for a 1 bed flat move at the end of January. My experience with them leading…read moreup to the day of the move was fantastic; great communication (even outside their normal business hours) with questions answered promptly. I had quotes from multiple companies but ultimately decided to pay the premium for Movers Direct as their reputation and service seemed excellent. Unfortunately, things started going downhill on moving day. The guys who carried out the move arrived nice and early and appeared to handle the job with efficiency and care. After they finished unloading and assembling furniture at the new house, they were suspiciously quick to leave, giving me no realistic amount of time to say something in case of a problem. They had not long been gone when I noticed a fresh gouge and scratch on the top surface of my desk. I wasted no time in contacting them about the damage and although I was unable to get through to them over the phone, I had a response via text later that evening. In subsequent emails, they asked for three things: a photo of the damage, the invoice for the desk, and a quote for repair, all of which I promptly supplied. Since it's an IKEA desk with a veneer top and the damage goes straight through the veneer, it's not possible to repair as such, so I instead quoted for a replacement top sold separately by IKEA. It has been three weeks and I've heard nothing back from them since. I think it's worth pointing out that I don't believe I could possibly have been a nicer customer to them. In spite of paying for full service, I went out of my way to prepare for the move and make it easier for them: - I packed odds and ends in my car the night before - I separated most of my belongings from the kitchen onto the worktop (leaving only two cupboards to empty) - I supplied original packaging for most of my electronics - I helped with packing by boxing up some of my speakers Prior to accepting the quote, I even contacted the office out of concern for the drivers as another quote I received from elsewhere estimated a two day move as opposed to one, and I didn't want the drivers to be getting home too late - something most people probably wouldn't care about, but I'm in the habit of "considering the human" and this was no exception. Despite all of that and reaching out to them via email, 4 phone calls, SMS, and even a message on their Facebook page, remaining polite and patient the entire time, they have chosen to completely ignore me. This has caused me a lot of undue stress and completely undone the satisfaction I had with their service. It's still ongoing and I'm hoping leaving this review in a few places will prompt them to follow up. To anyone who sees these reviews and is contemplating choosing Movers Direct, my advice is to look elsewhere. I wish I had instead gone with a member of the British Association of Removers (BAR) or The National Guild of Removers and Storers (NGRS), as they're supposed to at least be held to certain standards where consumer protection is more of a priority. If you decide to use Movers Direct anyway, my advice is to take photos or videos of your furniture the day before the move and check it over once the move is done but before the drivers leave. They make no effort to take note of your belongings or the condition they're in before/after removal (not even for insurance purposes, despite the price supposedly including coverage for up to £10k in value) so it's in your best interest to do so yourself. Whatever you choose, I hope you don't end up with an experience like mine.

we trusted this company to move store and return all of our possession's. I'm return they damaged…read moreover £7000 worth of our furniture. and in the process of trying to get there van up our Freshly done driveway they scuffed there tailgate into the drive and gouged out approximately 1 foot of resin and drive. all of our sofas were scuffed and had rips in. A white unit had been dragged along and scuffed all sides. My metal toolbox was dented in and scratched heavily. that's not the worst bit. They are blaming us for all damages and personally blaming me the son for the driveway as I should have pointed out the steepness of the drive. I can't believe the audacity of this company as they said the damage could be fixed for £20 from a local hardware store. But when we had a company quote it was non repairable as it would be near impossible to match the colour and stones. Leaving us a further £9600 out of pocket to get driveway fixed. If you wish to still us this company don't say you didn't have fair warning. I would not trust this company with anything. Reviews will be put on everything site possible.

A & O Van Services removed some bulky items for us, followed by a house move in March 2021. From…read morethe beginning, the service was fantastic. Great communication, reasonably priced and the guys were hilarious. They made a boring and stressful event an easy and funny one! I wouldn't hesitate to use them again and would recommend them to everyone.

From the owner: We are a local, reliable and friendly Man and Van business who offer a five star service to all of…read moreour customers and pride ourselves on our professionalism and reliability.

The Van Girls are great! Really lovely, friendly, efficient, and of course a women-run business…read more Their website and blog give great packing tips (which they didn't bring up when I had clearly ignored many, like "boxes, not bags"). Also, how often can you get England players to move your kitchen caddy?

From the owner: Van Girls was started at the end of 2011 and has already enjoyed great success, forging some…read morefruitful relationships with both commercial and domestic customers. Becoming thought of as a trustworthy, reliable service by our customers is something we take very seriously. Our aim is simply to provide a reliable woman and van service offering furniture moving, flat removals, art handling, transport to trade fairs and exhibitions and pick ups and deliveries from IKEA and other stores. We offer an alternative to the widely offered man and van service in London at competitive prices and with excellent customer service We do domestic moves. You can hire us to move a large piece of furniture from one place to another, a room full of furniture or a full flat or house move. If you're a company you can hire us to take anything you need moving for your business across London or to somewhere else in the UK. We also do full office moves and will make the process as stress free as possible for y

I used Clarks to move the contents of my 3 bedroom semi after 26 years living in the house. Rick…read moreand Jason who packed and transported my belongings were excellent. Friendly, professional and efficient. I recommend them wholeheartedly

I would like to say how impressed we were with the crew who carried out our recent removal. We were…read morelooking for removal firms in Beaconsfield and found Clarks. The job of unloading our goods into the storage facility took sometime they carried on without flagging and with unfailing professionalism and good humour, achieving a miracle of packing a quart into a pint pot. Thank you, we highly recommend them.

I could never recommend this service enough. First of all, everything on the booking was very…read moreclear, I got the confirmation in no time, very quick and straightforward. The guys who came to do the moving were nice, lovely, attentive, polite. As soon as I pointed out some of the things were fragile, they told me: "We treat everything as fragile" and that's true! Not everything was packed properly by me but it all arrived perfectly intact. They took exactly the time I thought to load/unload, they showed to me how everything was secured in the van, then I went on the van with them to the new destination. They even wanted to place the boxes in separate areas in my new flat! No need really, it's a studio flat... All they asked for afterwards was to quickly wash their hands, I even offered them a drink (it was bloody hot and still they didn't sweat a bit!) but they kindly refused, off to the next job. Also, they asked me to go and check the van before they left, to make sure they haven't left/stolen anything. I would've paid even double for such a service!

From the owner: London Man Van specialize in House & Office moves, Man and Van services in London since 2004.read more

I absolutely recommend them if you are moving abroad and are overwhelmed with companies give this…read moreone a go!As a full time and traveling model I've moved to cities like NYC, LA, Chicago, Madrid, Paris and plus. The move has never been easy to say the least and I always have trouble moving my stuff and usually end up packing minimally because of these headaches. I have also had a number of negative things happen to me with other companies. When I was moving to London a colleague actually sent me their information and told me to give them an opportunity. While I was skeptical given my earlier experiences I decided to try this company out. I was beyond impressed I just had to write a review. Their customer service was phenomenal and they were professional and very fast. Definitely book them for your moving needs!

Recently decided to move to london for school and was a bit concerned how I would move everything…read morewith it just being me on my own, not knowing any one on the other side that could make the moving process easier and that's when I called shepherd movers and was extremely pleased with their service. Everyone I've exchanged conversation with was so kind and attentive. Was shocked to see how amazingly helpful and professional they were, and I loved the fact that everything got there so fast. One hundred percent will call them again for their services. They get the job done at quick and easy. Takes off a lot of stress off of your shoulders. Would definitely recommend booking with them!!!

Got in contact a few days before I needed help with a house move, gave me an estimate over the…read morephone after a discussion. Managed to work around my schedule, fitting me in before another job booked for later. On the day Hugh was phenomenal, blinked an most the stuff had already been loaded onto the van, all secured and nicely packed up. Unloaded at the new place and made sure everything was all good before setting off. Absolute quality service, highly recommend them!

Richard was great! On time, polite & helpful & a good price. Would definitely use him again. From…read morethe moment of our enquiry we knew that Richard was very courteous in his communications which goes a long way these days.

I've used St Chrisropher 4 times in 20 years (most recently last week, November 2017) and they have…read morenever left me down! They've moved me from Paddington to Pimlico and Putney. Great value for money, nice people, really efficient. All my furniture arrived unscathed. I have no hesitation in recommending them and I'd definitely use them again.

From the owner: We are a small, professional domestic and commercial removal services based in Pimlico, covering…read moreall of London and the UK. Moving house or moving office? Looking for relocation specialist? We are able to offer you a smooth, reliable service at a competitive price. We have extensive knowledge of removals with over 20 years' experience. We are proud to offer: Domestic removals. Office removals. Single item or full load. Pick-up and delivery service. House clearance. Fully licenced waste carrier. Local and long distance. A no obligation quote is provided by email or telephone.

Hassle free & Cheap!…read more I've moved 6 times in the last 12 years and this one was finally what someone should expect when moving: Straightforward booking, reliability, quick and the cheapest I ever got. I've hired many different kind of removal services in the past. This is the one that made me smile.

From the owner: You no longer need to waste your valuable time comparing prices for a simple everyday service from…read morehundreds of different home services providers. We're launching EasyDave to make your life easier and more comfortable. Starting now, serving all Londoners with the most competitively priced and hassle-free home removal service in town. Our professional movers with brand new Luton and LWB Transit vans can be at your door at very short notice, seven days a week from the early morning till the late evening. EasyDave is an on-demand home service and rental management platform made with you in mind to make your life easier!