Scheduling is horrible and students are unprofessional. I had to keep coming back for an appointment that was scheduled twice

The wash was fine and my hairdresser was nice but I came home with the worst looking haircut I've ever seen. HORRIBLY uneven, choppy, hack job. I could've done a better job by myself with kitchen scissors. I'll let the picture speak for itself... read more

Paul Mitchell The School - Hair Salons Near Me - Springfield, Missouri

definitely get pricing before you go. I spent more there than I would have if I'd gone to a real salon. my hair is ruined. she cut off over four inches more than requested. it will take years to recover from the one mistake of choosing a beauty school over a salon. the only pleasant part of my experience was the students themselves. it's unfortunate that their lack of training and the ridiculous prices will likely result in an unsuccessful experience for them just as mine was not only unsuccessful it was very unfortunate. I will not be returning nor will I ever recommended that anyone to there for any service. read more

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I'm not happy with my experience here. First there was confusion on a Daniel and Danielle, so I was placed with a stylist I wasn't expecting. I understand that mixups can occur so that didn't bother me too much. The appointment began 30 minutes later because of this. The stylist was fine and enjoyed conversing, especially to her fellow coworkers. However, her mask was constantly below her nose and mouth for most of the appointment. I'm fine with her wanting to chat to other coworkers, but keep your mask on please. The pandemic isn't over. I showed them three pictures of the color I wanted. I understand it's not likely to match perfectly, but the result was not near what I wanted. When I heard comments about how "red and orange" the hair was, my heart dropped. I couldn't find the right words at the time. After I made a comment about how this wasn't what I was expecting, one of the leaders came over to mention about how they would need to use a toner, but to wait until Monday to "get a feel for it." I wasn't aware that Monday would be the next available day to fix this color due to the company not dealing with chemicals on the weekend. I found out that information this morning after trying to book an appointment today. I did receive compliments on how this color matched my eyes and skin tone, but it honestly didn't change how I felt. I'm hoping that my appointment on Monday will provided results that I will feel better about. read more

Paul Mitchell The School - This is the hair color I wanted. This is me in the picture from another salon. - Hair Salons Near Me - Springfield, Missouri

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Came for eyebrow and eyelash tints as well as an eyelash lift, and was the worst decision ever! Had tears in my eyes walking out of the place because they thought they looked amazing and didn't care that I wasn't happy with how it turned out! She told me it would be light blonde, which clearly wasn't the case, and it was stained on my skin and not clean at all! Glue was stuck on my eyelids all day and I couldn't get it off at all!! Could seriously not drive home without pulling over to try to pull the glue off to see. See before and after below I also should have received a half off discount for the day I went on, and this was not granted for me as they "forgot" read more

Paul Mitchell The School - After - Hair Salons Near Me - Springfield, Missouri

Ren, Ren, Ren...!!! Transiting texture hair care, ask for Ren! (Lauren) I moved to Springfield, Missouri almost three years ago in November of 2016. Not really knowing what I wanted to do with my hair, I had been wearing a short pixie cut for almost 45 years, but decided I would do something different so I had protective style braids in my hair for the past 2 1/2 years. I took take them out and start wearing my natural hair. Not really knowing how to take care of my hair. I called the Paul Mitchell School and they recommended Lauren for my appointment. Lauren aka (Ren) to my hair rescue, she knew how to take care of my hair with protein and hydration treatments and a scalp treatment. Ren walk me through each step and trea. I could have not have ask for a better hair care professional, in all my years of not wanting to get my hair done, I now get it done almost every week, by Ren. She has education me on how to take care of my hair. I recommended Ren to any one with texture, kinky, course hair. I am her number one fan and customer. J. Blair read more

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zero if I can give them. they love u until your bill is paid. sent my daughter to school there, they cared so little the teachers didn't even sho up for her graduation. several times trying to talk to their open door policy and was ignored. they play favorites and don't do what they say. better off ant any other school. shool is nice. the admin of the aesthetician department could care less about her students. very angry very sad. 10k. we will still get here a job, not that they helped at all. read more

I booked an eyelash extension appointment for 1PM today, she didn't start on me until 1:45 because she got her appointments messed up, she told me she doesn't like to do lashes & isn't an expert but the school requires them to complete a certain amount of sets. If you know anything about lashes, you know that the stylist is supposed to separate the lash and put the extension on each lash individually, she just sat them on top of my lash line. She said she was done and I asked her to fill them in more & she told me she actually had to leave at 3:30 but could get someone to finish them for her. Someone else came in to finish and had to call the teacher in to separate some of the extensions that were glued to my bottom lashes. This are the results from 4:15, 3 and a half hours later for this "full set" . Lashes were stuck on top of my lid & when I went to pull one off my lid. Groups came off. Never again. read more

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Yes I love the place the stylist are very professional and curtious they did a good job on my hair and they did a exalent customer service if you want a good style go to paul michle read more

So very unhappy. I've been supporting the salon 2+ years & this was by far the worst experience. A short cut & brow wax took over 2 hours. Ashley had a conversation wit a leader pre-wash (process of washing took 20 minutes). Then Ashley did my brow wax before my hair cut. Another leader got her started on the cut which concluded approximately 3:10. I have never been walked to the front without a leader checking the end result. Ashley hustled me up front, I paid my bill & she hustled me out the door. My hair looks ridiculous but n the back. It's too short, uneven & there was no attempt to fade it together. In order to get it to lay down she had to use WAX. She never showed me the back & not even a mirror to see the sides. She struggled to hold the dryer & a round brush. I was assured that no way be cuts hair without a minimum of 300 instruction hours. I was specific about wanting someone with more experience. Clearly the client wishes don't matter. I called to set an appointment a week ago & again Monday this week expecting a call within 24 hours of my call as the recording promises - NO CALL WAS EVER RECEIVED! I will likely not be back. read more

Wow...went for my first haircut ever at the school, and I was super impressed. When you walk in, it's like stepping into a fashon magazine--everyone is all dressed in black but very stylish and well put together, but with their own individual style. Felt a little out of place in jeans and a hoodie, but hell, it was my day off and no one treated me any differently. That's why I hate the fact that the picture on here is a guy with a nasty neck rash...doesn't seem to fit my experience at all. Your haircut will probably take a while--it IS a school, after all--but the students are very careful and thorough, and everyone is supervised. They had no trouble keeping my appointment time, so I didn't have to stand around and wait to get seated. Plus, where else can you get your hair cut AND styled for $16? Come on now. The gal cutting my hair mentioned that they do a lot of charitable work, which is great. For example, they have a radio 'battle', where you 'buy' control of the music for an hour, and whoever donates more money gets to take over what genre they play...keeps things light and fun. PS: Ask for the tingly tea tree shampoo--it's awesome! read more

This place doesn't even deserve 1 star! The people are very rude and stuck up... Customer service is awful!! The brunette at the front desk shouldn't even be allowed to work there, she blinks way too much and looks all cracked out. They screwed up my friends' hair and our manicures and pedicures. My 2 year old son could have done a better job on our nails! AWFUL, AWFUL SERVICE!!! We won't be back! Don't go here unless you want to be ridiculed and get dirty looks the entire time. FYI, the "learning leaders" must not do a very good job teaching their students, because truth is, their students do a shitty & unprofessional job! read more

Paul Mitchell The School - Worst pedicure ever! The girl didn't even know what the hell she was doing! And my feet are stained blue! Not impressive at all! - Hair Salons Near Me - Springfield, Missouri

Obviously this is a *school*, so you can't expect perfect results. I've been there around four times total. The first time was amazing-- perfect cut and beautiful color. The next two times were horrible. They left the color on too long so my hair turned platinum blonde instead of a dirty blonde, so my hair was fried. The next time I wanted a dark brown with red undertones but instead got this cherry Coke color-- almost black. The most recent time was about a year ago. Good results. I've learned that when you call and make an appointment, ask for a level 2 student-- they've been there longer. BRING LOTS OF PICTURES so they know what you want! Also another thing is the coloring is pretty pricey for a school... But sometimes it can be worth it! read more

Worst hair job I have ever had. Did not follow the photos I supplied and did absolutely none of what I asked. I look like a Smurf. Don't go there unless you want your hair to be absolutely trashed and oh, they still make you pay anyway. read more

I went in for an ombre with Bron and I have to say she did an AMAZING job! She is wonderful! I would highly recommend this school for cuts and colors. Everyone was also very friendly and I enjoyed all the complements. So sweet! read more

I just got my hair cut here for $10, and it is the best haircut i've ever gotten. I even got bangs for the first time, and I love them. Highly recommend! read more

This is a really vibrant school- very clean, professionally managed and well located. i have been to several schools over the years in various parts of the country and know several salon owners and I am really impressed with this facility! I think this school works very hard to satisfy their clients - there seem to be many loyal returning customers - it is a place I am recommending to friends and family! read more

I debated so long on whether to write a review. I've been coming here for years now. Out of all the colors and cut I've had, I'd say I'm happy about 50% of the time. I definitely thought it'd be cheaper since it was a school. For a cut and color, from a student, I pay over $75. Add in a tip, and I'm almost at $100. An eyebrow wax is $10, and I definitely think that is too much for a school. And let's not forget that they always try to push the products on you after they are done. What prompted me to write this review was my last visit there when I took my two daughters. I told both stylists that I wanted PARTIAL highlights on both of them (one of them had already had partial highlights given by my sister, a stylist in another state). Neither daughter ended up with partial highlights, so they both were VERY blond (and NOT happy) and the price was MUCH more than I planned on spending. They both had a full highlight. To say I was extremely unhappy is an understatement. I wanted to say something to the front desk people, but I've been there before when people have complained. SO unprofessional to hear the customers bashed (for complaining) after they leave the salon/school. On the plus side, one of the students that did my daughters hair was very kind. The other student? Not so much. I had not decided if I will return again. The prices are higher than expected, a lot of the students seem EXTREMELY snobby (I don't like hearing them bash previous customers), and it gets old having a different student every other time. Will I be taking my kids again? NO! read more

This school is considered one of the best hair schools. BUT if you're a student, the core teaching instructors are VERY unprofessional. There is also a lot of wasted time. I was intrigued by the structured policy HOWEVER it is pick and choose who they want to enforce it with. The instructors treat these adult students as young children. It is very very difficult to be a student at this school. read more

My mom and I visited on a Tuesday evening. It seemed fairly well organized despite there being several people there. My mom got a perm with haircut and I got a color and face wax. The price of my color went up by $20 from what I was initially quoted as the colorist suggested balayage rather than an all over color to help reduce the amount of maintenance needed. My mom's perm turned out quite well. She was very pleased. She did end up with a long spot in the back. I'm not sure if it was a rod that didn't get solution and therefore didn't curl, or if it was missed during the haircut. My color turned out pretty nicely if a bit lighter than I had anticipated and the stylist did a nice job blowdrying and curling my hair. My wax went pretty well but there were a few strays left behind that I plucked after I went home. Overall, I'd say that the experience was positive with only minor issues. As the services are provided by students and the price is discounted, I was pleased with the result. read more

Terrible school and bad service! The people who run this place are only out for money. They could care less about offering good service or treating their students, who pay way too much, with respect. Find another school, or salon. read more

I paid way too much for hair coloring considering it's a school. The hair dresser I had did exactly what I wanted, it looked beautiful. However the "permanent" color washed out in THREE days and all I got was "they don't know why." read more

I would NOT recommend this "school" to anyone....my daugher went for the full time program, they made all these promises to her when she signed up..including assisting in job placement when she was finished. What a joke!!!! the teaching is half-ass and they dont do mock sessions with the students to prepare them for the state boards. they hold the financial aid for weeks longer than they should, claiming they haven't received it and try to cheat the students-claiming they went over hrs so they will have to pay more $....$5000 worth of student loans owed and no way to pay it back. read more