great customer service by abigail benjamin! she came back with great quotes for my landlord…read moreinsurance!!

Awful service! I would not recommend using them at all. Waiting over 2 weeks for a refund check and…read moreno one at their office will help. All I got was wait another 2 weeks. Just terrible service.

Carl Cook and Cook insurance are the epitome of professionalism and service. It's no surprise that…read morea group led by Mr. Cook would comport itself as such, as the long-time Las Vegan has a well-earned reputation for leadership and integrity. You can go with one of the national chains or the insurance shop on the corner. Or you can go with an agency that has proven itself for decades in Souther Nevada.

Everytime I email or call them even during the beginning of the Pandemic they get back to me…read morepromptly. I now have not only used them for my car insurance but my health and dental as well. No other broker has been as honest about my options. And if one of them is unavailable another will respond while they are out.

Took an old vehicle off & added a new one to our insurance policies & did all of it over the phone…read morespeaking with Tawny. (Did I spell that right?) Fast, efficient, but most importantly, knowledgeable. The staff knows me & the Mrs & makes recommendations that they feel would help us. Love Carol Drake & her staff!

have been with this office for about 30 years with great service. Unfortunatly something has…read morechanged. i have items in a self storage unit. they require a copy of the declaration page of my insurance policy covering goods in storage. This has been no problem in the past for this insurance office. Recently the policy came up for renewal and the storage place wants confirmation on the renewed policy of course. I scheduled the payment online and it was paid. two days after that I asked Carol Drakes office to email me the new declarations page for the current policy so I did not have to buy additional insurance from the storage place. Well this is where the problem begins. They confirmed that the payment had been processed and the policy was good for another year. I asked for the declarations page and what they sent me started with a BALANCE DUE page showing the policy as expiring in a few days. After more emails and days....they still would not/could not send me a declarations page for the new current policy. I was told by the office manager that this is designed by headquarters and comes as a package and that the BALANCE DUE page means nothing. So I will have to purchase the additional insurance from the storage place because Carl Drakes office manager thinks what she sent was more than what is needed. No common sense. I am afraid this demonstrates what is going to happen if I ever need to make a claim. not a good place to start from. This is why I am going to be leaving State Farm, Carol Drakes office, and obtain different coverage. I hope you have better luck with this office.

Are your insurance rates too high? Are you looking to try and lower your bill WHILE still retaining…read moregood coverage? Well, let me tell you, Daniel is the guy you need to speak with. Most people go with the big names you see on TV all the time, but let me tell you, there's more "fish in the sea." Daniel was referred to me by a colleague and I was trying to find a better policy where I could save money but not by going with the state minimums. After speaking to him I learned he has over 25+ carriers he works with which I found out is why working with brokers like him is 1000% better than getting a "free quote" from Geico or the likes. He was able to help me find a few different policies that we compared and eventually settled on one where I have even better coverage and limits than what I had through State Farm AND ended up saving me hundreds! So if you're looking for a new insurance company you absolutely need to give Daniel a call. He's my go-to guy now for life!

It's really hard to find someone in the insurance world you can genuinely trust with both business…read moreand personal needs. Daniel has made that part surprisingly easy for me. He's a true broker who actually looks out for his clients. He knows commercial insurance inside and out, and he even pointed out a few coverages I didn't realize I needed. He never rushed me into a decision and walked me through everything in a way that was easy to understand. The whole process was digital, quick, and incredibly convenient. My Policy Plug has been a great experience from start to finish.

If you're looking for a great insurance agent and team, look no further!…read moreThey provided excellent customer service and took the time to answer all my questions about Auto, Motorcycle, and Home insurance. Friendly, knowledgeable, and responsive -- I couldn't be happier with the experience.

Recently I was looking to switch insurance companies. I was hoping to save money while making sure…read moreI had policy I felt comfortable with for both my car and home. Luckily I found Alon! Not only did he find me a great policy but he explained everything throughly and made sure I was happy and protected with my new insurance. Alon is always available to answer any questions and is so patient even with all of the ones I have. I couldn't have asked for a better agent.

While trying to navigate the hell that is health insurance, I stumbled upon Young Insurance Brokers…read moreand Rob Young (the owner). I was confused about lots of things and Rob spent quite a bit of time helping me. He explained how things work and the different kinds of coverage and really helped me get educated about what I needed. I wanted to purchase my insurance from Rob because he spent so much time with me, however the best plan for me turned out to be one that doesn't pay commissions. Despite that, Rob still helped me with information, phone numbers, etc., even though there was literally nothing in it for him! As soon as I need other insurance, I will be going back to Young Insurance Brokers. It's rare to experience excellent customer service, but with Rob I got great customer service even though I wasn't even a customer!

I have known Robert for several years and he has always worked very hard to make sure his customers…read moreare taken care of and covered effectively and at a fair price. I highly recommend him to any of my friends for their insurance needs.

I used to be with farmers insurance and when my policy renewed my rate went up and Brisa referred…read moreme to safeguard and I got a really good policy with a lower rate and better coverage! A really great start for the beginning of the year! -Maria O.

My Agent Jessica Eredia from Assured Partners is efficient, reliable and knowledgeable. We have…read moreengaged her services to renew our insurance for few years now and she has never failed to impress upon us on what a good agent she is. Decided to send her compliments through yelp as I cannot locate a staff feedback channel on Assured's webpage.

Holding it down for my DUI since 2018 hit em for the low sr 22 insurance fam they got your backread more

From the owner: 3380 E. Russell Rd Ste. 106, Las Vegas, NV 89120 8221 W. Charleston Blvd Ste.106, Las Vegas, NV…read more89117 We Get You Approved and On The Road Fast! INSURANCE Auto/Motorcycle Insurance Home/Renters Insurance Commercial Insurance Life Insurance

I was with Alliance Insurance Agency for 3 years. In the beginning, the experience was good. I'm…read morenot saying they necessarily did anything wrong initially; however, over time I became increasingly uncomfortable with the lack of transparency. I was repeatedly told that the policy I had was the cheapest available based on my Hyundai, despite the fact that I'm in my mid-40s, have good credit, and have no accidents or tickets. I was also told the rate was low because the company does not insure anyone under 25--information that doesn't apply to me. Last month, I received my January renewal and was informed my monthly premium would increase by $102. That increase would have made my auto insurance payment higher than my car payment, which is unacceptable to me. When I contacted my broker and asked her to quote Progressive and a few other carriers, I also did my own research. I discovered that going directly through Progressive was significantly cheaper. In fact, the quote I received on my own was $1,649 less for the 6 month renewal than what I was being quoted through the broker. I understand that insurance agencies are businesses, but that level of difference is hard to justify. For that reason, I chose to move on. Paying an additional $102 per month--especially when far better options exist--was simply not something I was willing to accept. I recommend doing your own research as well to compare especially with the economy.

Zero issues with this company, everyone I've spoken to on the phone has been more than kind and…read morehelpful. Called to renew (and bundle) my home and auto and they helped me get a decent quote. Made the whole process really easy honestly. Communication by text is a really nice option too, so that's a bonus.