My daughters have been patients of Dr. Wesley Powell for years and have loved the care they have…read morereceived. I would have hoped that since we have always been in good standing and have shared this business with friends on many occasions, that we would have received more grace that what has been given. This dental office stopped taking my insurance in April of 2025. When I called to ask about my astronomical billing for July (cleanings/xrays for $344.50 per child) , I was told that I "probably" received something to let me know. Are they required to do this? Maybe not, but isn't is ethical to do so? When they called to confirm the appts I made in January when I was still insured, could they have mentioned that they no longer accept Metlife? I believe so, if they cared about their patients and the financial burden this places on a family. I have asked for documentation and some sort of explanation and have received nothing in return. Silence. I am hoping that someone else will read this and double check with insurance before your next appointment. As for me, we will no longer be using them and I will let everyone I know how little care was taken in this matter and how disappointed I am in the way that this was handled.

I am not one who takes the time to write reviews but when necessary, I will go out my way to do so…read more My son had an appointment at 8:30am 1/25/24, after heroically battling Atlanta rainy day traffic with two kids, a seven month old and a five-year-old my wife arrived at 8:43, only to be turned away because she was three minutes outside of their ten minute grace period. We know it takes time to unload a car with young children in fair weather much less rain, clearly she arrived on time, true grace is what was needed in that moment. As a business owner myself, I respect policy, but courtesy and compassion especially toward longstanding clients is not asking too much. As a consumer I believe in reciprocity, I value my family and expect respectful treatment from the businesses I support, therefore I will choose to take my family elsewhere for their dental needs. Don't get fooled with the teddy bear they give you on your first appointment they don't care nor do they offer grace.

Took my one year old to see Dr. Eaton. I have zero complaints. Their website was lovely and I was…read moreable to fill out paperwork and mail it in ahead of time. Everyone was lovely and friendly. We did a "knee to knee" visit, and before you ask, yes, my 14 month old has an obscene amount of teeth and our pediatrician recommends taking them around 1. There were some tears but Dr. Eaton was quick with his exam and so kind. We look forward to building a relationship with this practice for years to come. One note, they are out of network for all and we prepaid. I don't blame them one bit, but I know that's a turnoff/ hard for some people. For our insurance this just means that Dr. Eaton's office files for us and our insurance pays us directly for the rates they cover. We prepay for services and sometimes it costs a little extra for us out of pocket. Practices often do this because constantly fighting with the insurance company to get paid what they're worth could easily be a job for a full time person and small practices are often pressured to cut their rates unsustainably to stay in "good graces" with your insurance company (I'm someone who use to have to do legal work for insurance companies). This might not be how your insurance works, but I thought it might be helpful for some of you considering it. For what it's worth, I think Dr. Eaton and his team are worth every penny!

**Pediatric Dentistry Review**…read more We have been going here for 10+ years now. I could have chosen a family dentist for my whole family, but I knew that I did not want my kids dealing with a tech who just worked on a grumpy adult. Dr. Eaton and his staff are magic makers! Seriously! My kids LOVE LOVE LOVE going to the dentist, even on Halloween. Everyone is super friendly and welcoming. They walk the kids through everything they plan to do. They ask permission from parents before doing anything like xrays or fluoride treatments. The charges are very reasonable to the point where my insurance covers it all. We have had to only preventive care, but have also have had to have cavities filled and teeth pulled (small jaws). Everyone is so caring and makes sure that the patient is comfortable and that the parent is at ease. I HIGHLY recommend this practice!

The incompetence of this practice is mortifying. My teen, who had never had a cavity, supposedly…read moredeveloped a very minor one when relatively new to this practice. The two dentists in the practice jockeyed back and forth attempting to successfully complete and then fix a minor filling over the course of several months, while billing our insurance multiple times AND charging us out of pocket for some items. We just switched dentists and were told my daughter's issues post-filling were due to them excessively filing down her tooth enamel. The new dentist also questioned why she needed a filling in the first place. Steer clear is my advice.

Dr. Powell seems like a nice enough person but his drive to make money and get through patients…read morequickly leads to terrible care that is not focused on patients or staff or running a classy practice. Would warn against trusting him with any care beyond a regular cleaning.

Dr. Jeon and his staff exceed all expectations of what going to the dentist is all about. From the…read morepolite phone conversations confirming, or changing an appointment, to the warm greetings offered from each staff member I encounter, including Dr. Jeon. I am made to feel appreciated & valued as a customer. My hygienist, Shuntana, has the most engaging personality. She's genuine and kind, on top of being highly skilled. Her thorough cleanings are performed with gentleness. Dr. Jeon is straightforward and attentive--he answers my questions to my satisfaction at every appointment. I have always made dental hygiene a priority. Tucker Family Dental ranks #1 in all my 50+ years of dental care. I relocated to the West Coast and appreciate the service I receive from Tucker Family Dental so much, I fly across the country to have my dental needs met.

I went to this doctor Jeon for the first time for a routine cleaning and x-rays with no co-pay…read more I was told upfront at dentist office that my insurance would cover and there would be no co-pay and I had also checked with my Dental insurance company as well. Doctor and Dental Hygienist performed some other type of cleaning procedure which I was not told until checkout. (I did not notice anything different). At checkout, I was told that I had a Co-pay (and it was higher than my regular co-pay) for the procedure that had been done. I told her that procedure did not need to be done. (They did not have my previous x-rays or history and the x-rays they took we're good, no cavities, no bleeding, etc.). They would not adjust the charge at check out. No doctor (dentist, medical, eye, etc.) should perform a procedure without first telling the patient and getting patient approval.

I'm a little conflicted on what to say about Sage... if you look at all the other reviews, you can…read moresummarize their main issue is with financial and scheduling. I've had similar experiences being asked to reschedule my appointment, getting several bills and being ask onsite to pay for an amount I've already already paid, etc. Also, since there are several Sage dental offices, there seems to be a lack of integration between the corporate office's system and the local Tucker office's system resulting in multiple calls from Sage regarding the same issue. Now the question is, whether this is all due human error or system error.... I find most of the staff at this location to be friendly but I'm still deciding if the friendly staff is enough to stay.

The girl at the front with the pink diamonds in her teeth is terrible. From the moment I called she…read moreseemed dry and unhappy to be at work. When I arrived I had to find my insurance. She was NO help. Provided my dental insurance and she said she couldn't find it and that I might have to reschedule. What do you mean? I just handed you my dental insurance. I just left from her lack of professionalism. She really doesn't need to be there.

Went here for a semi-annual cleaning. I was desperately looking for a new dentist that was not part…read moreof a chain nor in the business of up-selling. After an in-network search I picked this place, and I am so glad that I did. Everyone was friendly, and the office got me in and out within a reasonable amount of time. My appointment was at 10:30a. I arrived early to fill out first-time patient paperwork, and I was called back to be seen at 10:30! My cleaning went well, the technician (sorry I don't know their appropriate titles) Taphie was funny, pleasant and gentle. Lastly, the doctor was personable and educational. I will definitely be making this my home dentistry. Hopefully, they will not change staff/ownership any time soon.

I've been a patient here for YEARS! I began with Dr. Johnson, then saw Dr. Rahman's & now the…read morepractice is owned by Dr. JD Desai, a really amazing (young!) doctor who is incredibly skilled and knowledgeable. I really, really like the service and especially the office atmosphere now. It seemed a little tense before. Taphie, my FAVORITE dental hygienist in the whole world, and Jennifer, a surgical assistant are two others there who deserve mountains of praise. These folks are really great. If I'm being honest, my last couple visits were my most challenging as I'm moving into the real adult world of crowns. sigh.... But, Dr. Desai seems to be determined to get a proper fit and do the job they are supposed to do. I had no idea these would be so pricy, but that's the deal when you're working with old teeth, i suppose. Keep flossing, y'all & give these kind folks a try.

Dentist is very nice but has a Terribly rude office manager . ...not worth the experience & would…read morenot recommend. No insurance accepted.

Completely unprofessional outfit. Scheduler quoted me almost $500 for a first visit and then quoted…read more$385 the next day when I didn't take the appointment a month later. She TEXTED me on a Sunday instead of calling to beg me to take an opening next week and instead of waiting for me to respond after talking to my husband, she scheduled someone else instead. MOST UNPROFESSIONAL EXPERIENCE I've ever had with any business EVER. DO NOT RECOMMEND

I arrived on time and waited about 15 minutes before being brought back, after an additional 30…read moreminutes waiting in the chair, staff finally came back to assist. They said they wouldn't be able to do a cleaning as I needed a "deep cleaning" over two more sessions and I would have to pay without insurance. The dental hygienist was rude and condescending, after an hour with no progress, I ended up leaving and made an appointment elsewhere. At the other dental office I asked about a deep cleaning, they showed me on my x-rays why that wasn't necessary, and provided a normal cleaning. Great Expressions feels like a corporate money grab machine with rotating employees who care nothing for their costumers.

Review for Great Expressions Dental Centers - Tucker…read more I visited Great Expressions Dental Centers in Tucker on February 12, 2025, for an appointment at 10:00 AM, with my daughter scheduled shortly after at 11:50 AM as a new patient. Unfortunately, my experience was disappointing due to poor organization and lack of professionalism. During my visit, I only received X-rays and a dental treatment plan, while my daughter was supposed to have a cleaning in addition to her new patient exam. My exam ran over into my daughter's appointment time, and I had to get the hygienist's attention to go check on her. I also noticed that the hygienist spent most of her time gossiping with the tech conducting the second part of my X-rays, which seemed unprofessional and distracted. After waiting for an hour, I was informed by the hygienist that they were just about to start my daughter's cleaning, but I couldn't stay due to work. The office then attempted to reschedule me for the next day after apologizing for the delay. To make matters worse, my daughter--who only received X-rays--is now being billed for fluoride varnish, a service that was never provided. What I was initially told in-office does not match what I am now being charged for on my statement. Overall, the office was disorganized, and the dentist herself had poor bedside manners, coming across as cold and unapproachable. This was not the professional or patient-focused experience I expected, and I would not recommend this location.

By far the worst dental experience ever. Do yourself a favor and go to another dentist in the area…read more I had a horrible experience at my appt with Dr.Rodriguez. Dr. Rodriguez was insensitive, impatient, and seemed to be in a rush and rude Also, she did not complete my extraction yesterday. Overall, horrible experience and I will never be back

Do not make this your dentist. It is a chain dentist and they will treat you like a number…read more They do not care about the customer experience. The tech didn't know how to work the pneumatic polish drill for the cleaning. They are rough AF. They will cancel your appointment if you are a single minute late. That is NOT an exaggeration. ONE MINUTE late and they will not see you. Avoid at all costs!!