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    Paul C Cotterill

    5.0 (1 review)
    Closed 9:00 am - 4:30 pm

    Services - Paul C Cotterill

    Hair loss consultation

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    7 years ago

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    Nova Medical Hair Transplant

    Nova Medical Hair Transplant

    2.7(3 reviews)
    2.9 kmFinancial District, Downtown Core

    Great disappointment due to miscommunication among the team, particularly due Dr. Indu…read more Please be aware that Dr. Indu should not serve as an intermediary between Dr. Jugenburg and the patient. The reason for this is that I have already received an estimate from Bashar regarding the cost of obtaining 1800 graphs, which was recommended by Dr. Jugenburg. Dr. Jugenburg estimated 700 graphs for the crown area, with the remainder allocated to the frontal hairline. Two weeks before my surgery, I received a call from Dr. Indu, surprisingly asking for pictures of my hair. I had already provided all of this information, but I had to resend the details again. Dr. Indu then informed me that they could not proceed with the transplant, citing that my hair was already dense and adding more grafts would damage the existing hair. This was alarming, especially since Dr. Jugenburg had previously confirmed I was a great candidate for a hair transplant and assured me that he could fix my bald spot. A few days later, I received another call from Dr. Indu, and suddenly, they were now able to perform the surgery with 1700 grafts. I decided to go ahead with the surgery. However, after the procedure was completed and I had the opportunity to inspect the results, it became clear that only about 100-200 grafts had actually been placed. My family and I were left wondering: where did all the grafts go? Dr. Indu had previously assured me that 1800 grafts were used, but the results suggested otherwise. Given this experience, I would strongly advise dealing directly with Dr. Jugenburg and avoiding Dr. Indu, as I do not trust her handling of the situation. Based on the miscommunication and the discrepancy in the number of grafts, I am forced to leave a negative review. Please be cautious when dealing with Nova Medical. Here is a picture of my crown. :-( Very sad and terrible job.

    Horrible experience with the phone consultation. Unaware of hair texture, and very passive…read moreaggressive. Unprofessional, I tied educated the individual over the phone, he stated whatever you call your hair type. I suggest that employees further educate themselves on current terminologies . YouTube education is free.

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    Nova Medical Hair Transplant
    Nova Medical Hair Transplant
    Nova Medical Hair Transplant

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    The Toronto Hair Transplant Clinic

    The Toronto Hair Transplant Clinic

    3.0(2 reviews)
    0.6 kmYorkville

    I went for an eyebrow and beard transplant, and I am beyond happy with the results Dr. Torgerson,…read morehas effectively changed my life for the better with his work. He's got ideas, and listens to you. The staff was all professional, dressed in suits. Crazy, but would vouch for him, definitely.

    DO NOT GO TO THIS CLINIC. My surgery was very botched. I looked worse than before I went. I am…read morenow in the process of scheduling a revision Dr. Torgerson is a hack. He takes no interest in his patients. Brian is very good and he covers for the doctor but this is not the way its supposed to be. My research for a revision involved finding 3 top hair transplant doctors and getting to the bottom of this. After reading hundreds of reviews and speaking to various clinics, I settled on three doctors in California that exclusively do hair transplants and have done more than 40,000 procedures collectively. I flew out to California and met with each doctor. The most shocking thing was that each doctor had the exact same concerns with the work. All 3 doctors thought the transplant was horrible and said there was no way that a skilled/professional doctor did the work...which was when I told them that the entire procedure was done by technicians, not a medical doctor. They said that not only was that completely unethical, it is actually grounds for someone to lose their license in the US. Here are the other things they ALL said: 1. My hair line that was created was way too low and was done very unnaturally. Its very "pluggy" 2. I have very bad scars both on the donor area and the transplanted area. They all attributed this to dull instruments and unskilled hands (back to the technicians) 3. All 3 agreed that there are not 2200 grafts (which is what I paid for). They might have removed 2200 but there is no way they put 2200 in...they either died during the surgery or after. There was discussion in all 3 meetings about the amount of time the grafts were outside of my body and how important it is that they are kept in a certain solution and put back immediately. All three said that the hair has to be transplanted within an hour. 4.One of the 3 doctors said that it looks like some of the donor hair was taken from a very bad spot...way too high, possibly in the crown area ...that may be prone to fall out in the future. 5. All 3 doctors said PRP (I paid for 3) is ineffective and that recent data has shown that it can actually cause more shock to the area...and that taking blood our of the body in a time when it needs it most to heal is counterproductive. 6. One of the doctors made mention of the fact that if I paid for 2200 grafts, I should in actuality have gotten more like 3740 hairs at an average of 1.7 hairs per graft...some are 2s and some are 3s and that unless you are highly skilled and do hair transplants every day, exclusively you will not be proficient in this. 7. The middle part...there were many grafts put in there...all 3 doctors disagreed with this placement and said that it is possible that because it was done so unskilfully, it could have possibly shocked that area into further loss. The doctors agreed that if I choose to do a second hair transplant, it will be a repair and it will be a tricky one. The first one that Torgerson's techs did has greatly set me back because they now have to work with the awful hairline that was created and I have been depleted of valuable grafts that have now essentially been wasted. One of the three doctors refused to do the repair..he said he wasn't confident that it could even be fixed. I realize that the nature of humans is to put down other peoples work...That is why I went to 3 and let them do all the talking. They gave specific reasons about what was wrong with the work and they were almost identical...and in very deep detail. Do your research...ask the question..."DOES THE DOCTOR DO THE SURGERY?" "HOW LONG ARE THE HAIRS OUT OF THE BODY?" I now have to take out another loan to do a revision and there is no guarantee it will work. This doctor will not refund any of my money. It was the worst possible outcome.

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    The Toronto Hair Transplant Clinic - The Toronto Hair Transplant Clinic

    The Toronto Hair Transplant Clinic

    The Toronto Hair Transplant Clinic
    The Toronto Hair Transplant Clinic

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    Paul C Cotterill - hairloss - Updated May 2026

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