I've been going here for 30 years and have loved everything they've done for us . it may take…read morelonger than an average turn around but it totally worth the wait ! Expert service as well as cleaning. they have taken the time to actually wrap the tassels on our dining room runner so that they didn't get messed up . I will always be forever indebted to them for there care of my personal effects. thank you , Keith Johnson p.s. Thank for the delicious Christmas nuts .

Don't go here!! Always been a high priced place with cheesy…read morecustomer service. Wanted to charge me a dollar more fore extra large shirts. The lady at the counter was a senior gal with the worst attitude ever. She said 'you don't have to leave your shirts' , I snatched them up from her and said see ya! Rip off place, always has been, I headed right over to Bates Troy on the parkway. Went to Bates Troy!! Nicer, less expensive, faster, cleaner... Ditch Novello's no up charge for XL shirts.

The lady running it is as sweet as can be. I want to call her Grandma. You can tell she's worked…read morehard her whole life and takes pride in her work. The importance of family is apparent as well. The place doesn't look like much, and is perhaps even drab and crowded, but she did an A+ job on my alterations in very little time. Couldn't be happier.

Julia was awesome! She altered my silk top for a wedding and…read moreshe was fast and reasonably priced. Plus, she is fun and so easy to deal with.

Julia is the best! She altered my wedding dress and was very patient and understanding of…read moreeverything I wanted. She even fit me in for some last minute changes on very short notice. I would 100% recommend her. She is amazing! Also super easy to communicate with and very quick with responding!

Clean, convenient store with nice, friendly, and helpful owner…read more Well maintained newer machines, safe area, nice restaurant nearby.

I've been going to wash it laundry mat ever since it opened. Never had a problem until Saturday…read moreApril 15 ! Part time attendant working there was doing her laundry and had a family member with her! Barb knows me and doesn't like me and called the police to have me removed! The cops didn't make me leave because I didn't do anything wrong!! She made false claims!! She needs to be removed!!

Great service...very knowledgeable and helpful. Lots to choose from. They help you find the perfect…read morefit.

Excellent cleaning and tailoring . The very best in customer service!! Highly recommend.read more

They are super nice, and very accommodating with our last minute needs. Unfortunately, the building…read morehas a weird musty/moldy smell...that left our cloths smelling awful.

They have gotten stains out no other place has. They are friendly and responsive. When I needed…read moresomething quickly for a special occasion they delivered. Service always with a smile. I won't go to anyone else and I have places closer to me

drycleaning was done timely and perfectly! Great place awesome staff, they will always get my…read morebusiness.

Beyond terrible. They will offer you alteration services they don't actually offer. They will…read moresomehow tear out your jacket lining. They will leave pens in your jacket, ruining it, then only pay 2/3rds the replacement cost for a garment that can't truly be replaced. If you value your clothes, money, time, and sanity, DO NOT GO HERE.

We are out of town and needed someone to help our mother in Elmira with yard work and some small…read morejobs around the house. Anthony made it his business to help in every way he could and as quickly as he could. He kept in touch with us then entire time and did an extremely professional job. He and his crew worked hard to get her lawn looking spectacular and was more than fair in his pricing! He is a good guy to get to know and he come HIGHLY recommended from us!