I cannot say enough about Patty's Laser. I called needing a hyper specific design for two Zippo lighters. Not only did she get the job done in less than 15 minutes, but she was so wonderful and flexible to work with. Every request I made she responded with an exceedingly positive and kind "you bet!" Not only was she happy to help me with everything I requested, she redrew my image at her own time's expense so I could have my lighters same day. I went to several shops in Knoxville and they gave me nothing but "no's" and "this is real short notice maybe you should have gotten it earlier." Pepper really cares about the people she works with. I live in Knoxville and I would drive any distance to work with Pepper (Patty) again. Do not look further! Patty's Laser is your only option for engraving. Truly. read more

First rate service! Pepper (Patty) is as real as they get! No phony, self-indulgent, self-absorbed, "anything for a buck" type of personality with this gal. She put up with me and my requests while burning images into a military retirement gift. She worked diligently taking the images I was requesting, compressing them into workable files and ensuring the finished product was perfect. Good luck finding that with most other businesses nowadays. I grew up in Pittsburgh, PA, home of the mom-and-pop style stores, delis, grocers etc. Reminded me of the service I used to get when I was a kid. And in addition, she loves the work she does! Well done, Pepper! read more

Where's the 10-star option? Patty (Pepper) is amazing and so gracious when it comes to working to see if something is possible. I brought Pepper a tough situation in which I needed a pen box engraved to accommodate a pen's clip when closed. Pepper spent a couple hours with me working to problem solve with no expectation that we would do business solely because of her willingness to help. Instead, she was motivated by the drive to solve a problem and learn through doing. I highly recommend Patty's Laser Engraving for all needs associated with personalized gifts and specific laser engraving projects. She is simply the best. read more

I found this business through Yelp and chose to use them based on the reviews and ratings. I am absolutely thrilled with the results. I contacted the business owner and we had a phone call and a few text messages to discuss my project. "Pepper" brings an enthusiasti, can-do attitude to the conversation and she offered me a realistic and fair price and a timeline that worked for both of us. I can say that she kept her promises, she's very thoughtful and easy to work with. I *HIGHLY* recommend this business for all of your engraving needs. She focuses on the details and her customers are very satisfied! read more

Pepper and her quality of service is worth the drive. Her business is located near Knoxville. I traveled from Cookeville and waited for my product. She is an expert in her field and her attention to detail is remarkable. My design needed work and she quickly and expertly made my overall outcome beautiful. You won't find a more competitive price for the work she does either. She has a plethora of stock of a variety of products. As a side note- Her husband is a staunch advocate and participant in the business. Again, it's worth the travel to get to her. Highly recommend!! read more

Once again, Patty comes through with the most unique, creative, and special gifts! She has something for everybody, especially that person who has everything and is impossible to shop for. She has a full inventory of ready-to-go gifts as well as a huge stock of fully personalizable items - cups, mugs, wall decor, key chains, name tags, place mats, wine accessories, signs, etc. No matter what the occasion, if you need a present for a birthday, holiday, or just because, Patty's Laser Engraving Patty has something for you. read more

Patty was beyond amazing - We needed a project within 4 days and she had it ready for me within 18hours. She made a retirement plaque for a lady in our department, this plaque was on a piece of wood that Patty picked out herself. Absolutely a gorgeous gift, I cant think of any establishment in town or in Knoxville that I could have called days before and they would have done the job. I have shown this wooden plaque to everyone! Patty was kind and takes pride in her work, we will only use her for any future projects!! read more

AMAZING! Mrs. Pepper's work is just as amazing as her personality. I purchased shot glasses for my bridesmaids as a gift for my bachelorette trip and they are EXACTLY what I envisioned. Not only that, but I messaged her this morning for 15 personalized shot glasses and they were DONE FLAWLESSLY in like 5 hours! INCREDIBLE. Mrs. Pepper is professional and has so many beautiful customized pieces, from glasses & tumblers to knives, maps, coasters, and MORE! She is new go-to for all my personalized needs. read more

I took a decal to Patty as a pattern I wanted on a oak box I made for a gift. She quickly converted it to a laser pattern , made excellent suggestions as to proportion and embellishments to make a beautiful presentation. She is very enjoyable to work with, artistically talented and very efficient in providing me with what I needed. It's amazing what she does with any type of media you can bring her. I highly recommend her for all your engraving needs. If you can dream it she can laser it!! read more

Patty's Laser can produce extreme high quality name tags and gets the orders turned out in 2 business days. Incredible!! I had her do a bunch of custom engravings on different gifts I had purchased for family last Christmas and the design efforts were totally unique as well! Whether she is producing large amounts of name tags or working on a specialized project for an individual she always finds a way to pull it off in record time! I highly recommend this minority owned small business!!! read more

I got referred to Patty from a reputable Knoxville business. I needed a white gold pendant engraved in time for Christmas. Patty was so helpful and informative. She told me she normally doesn't do gold but was willing to try and help. Guess what it turned out wonderful. Thank you Patty/Pepper! I am sure we will back at some point, but until then we will bragging to everyone about your services. Lastly, you gotta see her shop and display work. It was really amazing! read more

I needed a quality cutting board engraved same day. Pepper answered me right away, she had a wide array of choices and prices. I chose a beautiful, solid walnut board and she let me design it to fit the couple I was gifting it too. It is beautiful. They loved it! She is so talented and knowledgeable, a master of her craft. I will be a returning client for personal and professional engraved items. You won't be disappointed with quality, turn around time, or price!​ read more

I needed to have a plaque engrave for a college fraternity reunio. Patty have engraved server items for me in the past and has always done an excellent job in engraving every single time. Her experience is like no other she is very talented her work amazing. Every pieces he engraves is unique and very professionally done. Patty's prices are reasonable . i would highly recommend Patty's Lazer for all your Engravings. She gets 10 stars from me. John Tn read more

"Pepper" (Patty), saved the day for me. I had been sitting on getting a gift lasered for almost a year before I learned about Pattu. I'm so glad I discovered her. She was quick with a time slot for me to bring my item to her & when I arrived she had already been preparing for my appointment. She had different fonts on display for my specific job & provided her expery input to help me decide. She completed my item while I waited. She's the best!! Renee read more

Patty's Laser Engraving is the best around! She was the only person I could find in the area who does this kind of work, and I'm so glad I found her. She was fast, helpful, and great to work with. She took the time to make sure everything was exactly the way I wanted, and the whole process only took about 30 minutes. I would definitely recommend her to anyone. Stop by her shop to see all the amazing things she can do -- her work speaks for itself! read more

You will be amazed by what Pepper can create. My husband made a wedding signature board for our granddaughter's wedding and she lasered the wording in our choice of font and even painted and attached it beautifully to the board. Pepper also has items that are ready for engraving as unique gifts reasonably priced. She is a joy to work with and also a perfectionist. Patty's Laser Engraving Loudon, TN 985/640-9586 pattyslaser@hotmail.com read more

Went to Patty's Laser for a plaque and could t be happier with each facet of the process... the customer service was wonderful and she was very knowledgeable about her services and products. Speaking of products the quality of service and products were of the highest around. The turnaround from request to finish was painless.and quick and the cost was excellent. 10/10 would highly recommend! read more

Patty was absolutely amazing. Did a job on 100 year old glass nobody else would touch. She even gave us a tour of her shop and stock room. Very cost efficient and actually talking now about another sentimental piece. Did not rush us and also very kind to the fact that we needed last minute. Will definitely work with her again and would recommend her for anything and everything read more

pepper is the sweetest and most gracious lady you will ever want to meet! her prices are great and her work is awesome! she is definitely someone you want to do business with!! Go see this friendly beautiful lady for all your engraving needs! we need more people like her in this world ! Thank you Pepper so much !!!!!!! Joan shoemake Knoxville tn read more