We spent a good amount of time watching the staff and the current residents interacting together. The way we were treated on entering, on tour, and afterwards. The facility is way above standards, super clean, very well organized and laid out. For the residents, everything they could dream of is here, including places for family to come and enjoy meals and visit with the resident family member, activity rooms, and so much more.
My family has been in so many facilities over the years with so many nursing homes and VA facilities, and we had a great deal of interaction and experience with those facilities and staff. Most of the time the family feels out of place, like they do not belong or not welcomed there, like the feeling of "how soon can they leave," feeling from the staff.
At Patriots Village, the feeling was extremely warm and inviting for our family and my father, who is moving in as a new resident within the week. It took only the 1 visit for him and our family to feel like we had an extended family on the spot. This is how a facility should feel to the members and staff - everyone is family - and the feeling is certainly there - every single staff member we interacted with.
From the amazing rooms, meeting areas, meal room for family, dining areas, to the exercise/physical therapy areas, to the outstanding Barista. Everything Was wonderful and we can't get over how friendly and fun the staff are to be around. We felt so comfortable we didn't want to leave. You just don't get this kind of interaction and welcome from anywhere else.
A special thank you to Danielle Gregory, Director of Admissions. They couldn't have chosen any better person to fill this role. read more