The best in the West Very thorough and professional…read more I've had several urologists over the years and Dr Peter makes the others look like Interns! Highly recommended

Great doctor! I am so glad that I went to his office, all of his staff members were courteous and…read moreknowledgeable. My wait time in the waiting area was minimal and once the nurse finished reviewing and entering my information Dr. Garbeff was quick to come into the treatment room. Dr. Garbeff is a down to earth likable person who made me feel that my problem would be addressed and my health was safe in his hands. I was later surprised when he called me during the weekend to review my test results, which were normal. I don't remember any other doctor in the past who called me themselves to review my test result. I am truly amazed with this doctor.

Dr. Yu seemed knowledgable and relatively thorough but my 88 yr. old father and I waited over an…read morehour. It's incredible the lack of consideration with no acknowledgement. I understand he was likely late due to spending extra time with patients, but just stop scheduling appointments so close together!

Dr Yu is The Best! Always caring, always answers my many questions. Always has a smile.read more

FYI, Dr. Levin double books his appointments. If you have an issue of concern, save yourself…read moreseveral months and find a Dr that does not double book.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

We consulted him for urge incontinence in elderly mother with mild dementia. He insisted on…read moreconducting a weird test to determine the exact cause, which involved pumping bladder full of liquid and asking how bad she had to go while hooked up to electrodes in her vagina. She was perched over a funnel in the floor. She was very disturbed by the setup and procedure. The male nurse had long fingernails and caused her some pain in the region. We could not complete the test, she became hysterical, and came home traumatized with a UTI and yeast infection. In retrospect, I don't know if he was even wearing gloves. I don't recommend.

After having a baby I had to endure several kidney stones (more painful than labor!) and a series…read moreof other urologic issues. I needed a specialist who would be thorough and knowledgeable. I was referred to Dr. Khaira by a friend and I'm so happy I went to see him. He has a calm demeanor and explained all my options, treatments, and things I could do to improve my overall health. It's hard to find a doctor you can trust and one who is attentive. I am so thankful and my health has now significantly stabilized. I highly recommend Dr. Khaira. His professionalism and care is what all doctors should strive towards.

Dr. Wang is awesome! He was very nice and helpful. Listened to me and gave me good insight and…read moreinformation.

Worst experience with a healthcare provider. Business value is disgusting. Patient care and empathy…read moreis also horrible. Brought my father in at an agreed appointment time. Office was not even opened and the staff lied about rescheduling us when there were no notice or communication. Staff and doctor belittled my elderly father because he did not speak English. It's a shame that there are doctors out there who looks down on their patients. If you are unhappy or can't sympathize for others - maybe re-evaluate why you became a doctor. I understand the job can be stressful but think about the patient's perspective as well. They are also stressed and looking to you for care and reassurance. Don't treat them as they're not worthy of your time. There need to be some kind of evaluation for these type of doctors.

If you can avoid this office, please do so. My husband was scheduled for a vasectomy four months…read moreago. It is now February, and the procedure has yet to happen due to paperwork issues caused by this office or doctors leaving the office (should have been the first red flag). This office has cancelled appointments last minute and then blamed us for not coming to the appointments that they previously cancelled. It's been a dumpster fire working with them. Hopefully this saves someone else the headache.

This is review on Ella and Nancy who work in the urology department at northbay at Dr. Khaira's…read moreoffice. I had a procedure done yesterday on 6/20/23 and am in significant amount of pain.. I was told by Nancy when she called me around 835am this morning to remove my stent that was placed in 24hrs at home by myself.. I was also told that if couldn't do it alone I could be seen In office to be helped. I then was called from the recovery department at north bay at around 2pm to see how I was doing with everything after the surgery and asked about pain and all that and they told me that the stent should be removed in 10days. I told them I was in significant amount of pain and that Nancy at Dr. khairas office told me I had to remove the stent in 24hrs not 10days.. so the nurse on the phone told me to TRIPLE check again with Dr. K to see about the stent and to ask for better pain management meds. So I called the office and Ella said she would pass the message to Nancy to call me back.. so Nancy called me back at 320pm and asked me what was wrong.. (but with attitude)I told her about the confusion i had with when to pull the stent out and that I was in a significant amount of pain and the meds were not helping.. she then said "The recovery department does not know what they are talking about always listen to the Doctors orders not them, what you need to do is pull the stent out and wait 30 mins if your still in pain call us back before 5pm" but THE WAY she delivered that was very rude. So I said I would.. I tried to remove it in the shower around 345pm .. I tried tugging the string and deep breathing like 3 times but holy F.. it HURTS SOOO BAD. So I called them back to see if I could come in person so they can help me. ELLA (bc they even spelled it out rudely for me) answered the phone and didn't even ask for my name or DOB like almost she already knew who was calling.. she put me on hold and then when she came back on very rudely she said "ma'am if you can get here by 445pm we can help you to remove it here in the office" I told her I didn't have a ride until 5pm bc I'm home alone and can't drive and she said "well we close at 5pm you can come in tomorrow @9am" I then asked if i could at least have something g prescribed for tonight in the meantime while I waited for the appt tmw and their response (again very rudely and apathetic) " we'll all the doctors are gone now so idk what to tell you, if it hurts THAT bad then you can go to the ER" I was left with my jaw on the floor.. I just said "okay.... What's your name?" And that's when they spelled it out for me.. I just wanted to say that the LACK of empathy, understanding and compassion for patients is no where to be found in these two staff members. They kept saying "I understand" very rudely.. but in reality do they understand???? Are they the ones in pain with a stent that is in your body running from your kidney to your urethra???? Have they ever felt what that's like bc I wish this pain on nobody. I'm sorry but this department needs to go through some SERIOUS customer service and empathy training to say the least. Dr. Khaira was AMAZING.. he has the best bedside manner I have ever experienced in a Dr and the surgical team was also sooo amazing they were so loving and caring and showed so much compassion.. even my NP Dorothy is amazing!! The sweeetest NP ever.. but it seems like the actual staff running the front missed the training on how to be decent human beings.. please northbay offer your staff some customer service trainings.

Well, how does one review a Urology clinic when it's the first ever visit? Well, I researched the…read moreclinics in Sonoma County and San Francisco. I choose this one because I liked the credentials and biographies of all the doctors - didn't read any bad reviews in yelp... and I liked the faces of the doctors in the biographies! You know, show me a police line-up and I think I can detect the ones who have all the lights on and someone is at home when I look into the eyes. So, based upon reviews, biographies, internet stuff and a book from Amazon I choose Napa Valley Urology Associates. I choose Dr Khaira but would have been happy with anyone in that group. I needed a specialist to act upon a high PSA score. Dr Khaira was able to verify a biopsy was needed and performed the procedure to get the needed results. This excellent review is given because of his skillful performance to get the 12 samples and do it quickly with minimal pain. He had an assistant so that the procedure was quickly done. I have read of this exercise being done with as few as six samples - and the use of a topical painkiller rather than injections and no assistant. The pain from the topical painkiller can be "excruciating" so that six samples is all that can be taken at one time. ( I always like to inject a little humor into my reviews as a little treat to anyone who takes the bother to read it... so use your own imagination here to have a good laugh and then read on. ) Dr Khaira gave adequate pain injections and the procedure went smoothly. Napa Valley Urology Associates is a busy place! When I went in for a 10:30 appointment it was like a busy bus station... though there were plenty of seats. A small army of women run the front desk and from the banter of conversations I heard they are a happy crew that work well together: signs of a well managed group. I also saw a couple of local men who were surprised to see each other there - but found the opportunity to schedule a dinner to try out some new wine. A busy place and a happy place.

Excellent doctor. Very competent and thorough. The PAs are good too.read more

My husband was referred Dr Kaplan and our general practitioner sent a referral over. This referral…read morewas because my husband has a very high PSA test. Prostate cancer is in his family so needless to say we are worried. I waited a few days then called Dr Kaplan's office to see about getting an appointment. Dr. Kaplan's office said they did not receive the referral. I got their fax number and called our doctor back. I confirmed the fax number with our doctor, and confirmed they did send the referral over and gave me the exact date they sent it. I asked my doctor to resend referral again just to make sure which they did when I was on the phone with them. I waited a few more days and then called Dr Kaplan's office back again. We are really worried and wanting to get this going especially if there is cancer. Dr Kaplan's office said they still did not receive the referral. They wanted me to confirm that I had their correct fax number which I did. Dr Kaplan's wanted me to call our doctor back again. I asked if Dr Kaplan's office could just call our doctor to get this resolved. And Jason at Dr Kaplan's told me that he could not make these type of phone calls he only makes appointments. So, I asked if someone else in the office could call our doctor - he said No. I asked "you are telling me no one from Dr Kaplan's office can make a phone call to another doctor's office" Dr Kaplan's office (Jason) said No. Dr Kaplan's office (Jason) said he has a backline fax number I could give to my doctor. I feel that they just do not care and if there is something really wrong with my husband I don't want to deal with a doctor who has this lack of customer service. I felt like they don't care and there was no urgency - I guess they have enough business, so they don't give a *%it. Anyway, end of story is that with just an important life and death stakes we asked for a new referral to a different doctor.

In April 2020 I was diagnosed with metastatic renal cell carcinoma originating from my right…read morekidney. After 3 1/2 years of immunotherapy the decision was made by my oncologist to have a total nephrectomy. We were referred to Dr Adam Kaplan, Urologist specializing in robotic procedures from the Providence Medical Group in Santa Rosa. After our first consult I knew I had the right person for the job and that we didn't have to consider having this done in San Francisco. His demeanor and confidence gave me the assurance that everything would be okay. Six weeks later, I'm happy to share that my CT scan is clear and there is no sign of the disease. Dr Kaplan has had extensive experience using the robotic technique for nephrectomies and my recovery demonstrates how excellent of a surgeon he is. I'm already back in the gym and feel fantastic. We highly recommend you check him out if you or a loved one is faced with such a medical decision. Ken F.