Booked me for an appointment BEFORE THEY WERE EVEN OPEN. Nobody showed up…read more Poor quality communication.

If you make an appointment here, expecting to see the "Best of Phoenix doctor", just forget about…read moreit! You'll be shoveled off to a "physician's assistant'. You will not get to see the "real doctor". Wouldn't you expect the MD of the office to personally do your first exam and then pass you off to a PA?? I did! Silly me! The only time I saw the MD was when I pulled up in the parking lot and saw him walking in the parking lot. Best of Phoenix MD???? No. Front office was great, nothing done about my insomnia. "Take some melatonin". Good luck!!!

I tried to access my account to get the last Dr. report on the appointment. Apparently they…read morecompletely deleted my account and removed me from the practice without ever saying a word to me regarding it. When I tried to call it was said "a supervisor removed you and they are not here right now" So if you you disagree with their practices and challenge the items that never took place, you are ghosted. You might ask.... was I rude? No, we never even had a conversation over the phone. Did you do something to them? Yes I challenged charges for items that never took place in the appointment. I never even received a Dr's report from that appointment. I'm guessing because the Dr didn't want to put in writing what never took place. Do yourself a favor and avoid this scam of a place at all costs!

Am now a patient of Oak Street Health and couldn't be happier. They schedule 45min to an hour for…read moreyour appointment depending on any tests needed. My PC goes over everything and makes sure you're well taken care of. They even give you a summary of your visit with all tests results, vitals and everything that was discussed with your PC. They provide free transportation to and from the office if you have no way of getting there or don't feel like driving. They always make a follow up call to see how you're doing after your visit. They also have a 24/7 hotline if you need a Dr after hours or have questions. I've never been treated so well at a Dr office in my entire life. I would recommend OSH over Desert Ridge any day of the week.

Great place to take care all of your needs. Staff is friendly. You can stay on top of your health…read moreneeds with blood work, prescriptions, maintenance etc.

Great experience. I went in for the 15 minute consultation and was impressed. Dr. Franklin was…read morereally friendly and down to earth. He provided a great overview of all of the different options for treatment. The clinic was clean and well put together. Highly recommend.

Dr. Smith and all of the staff at Mountain View Family Physicians are outstanding. I have been…read moreseeing Dr. Smith for 23 years and recommended her to countless friends. She is extremely knowledgeable, empathetic, compassionate and tough when she needs to be. She has a great sense of humor. Most importantly, she never rushes me out of there, and patiently answers all of my questions. I moved to another state for 3 years but still came back to see her for my checkups, etc. Also, the patient portal is great for emailing the doctor. She must work 24/7 because I get very timely responses. She definitely cares about her patients!!

Since the "old" doctors left, this office is going down the toilet. It used to be a descent office,…read morewelcoming and effective. Since my former dr left (Dr Jennifer Smith) I wasn't able to see one of this new dr. I have been given 3 different ones in 5 months but could not see any. Not even one hour ago I still had hope to see a new one. Nobody told me that it was a video call. How can you do a video for a patient you never saw. It is amazingly ridiculous. Are these new drs willing to work or is it just a social status: I AM A DR..... Sorry but I have been myself a dr for many years in a different country: I was at the office in person, welcoming the patients (no need of an unsmiling and seemed to be bothered person) attentive to the patient and taking time to talk to them. The attitude I encountered in this office in the last months is surprising, shameful and unacceptable. It is so far from the Hippocratic Oath that I took, that these drs took. It is amazing but when back home I went to the portal and could not get into. It took a few minutes for this unsmiling and seemed to be bothered lady to take me out of the portal, meaning I cannot get my file to go to a new dr. This lady will have another visit from me because my file belongs to me. Please AVOID this office, but anyway I don't give a long time before this office disappears. It is a shame and embarrassing for the "old Drs", they had another view and value of the medicine. A pity that I cannot give 0 star; it is what they deserve. Dr Christine Colvin

After a horrible experience with my daughter's old pediatrician, I was on the search to find a…read moredoctor that truly cared about his patience, took my insurance and would listen to my concerns. Dr.Le did that and SO much more! My daughter has a fear of doctors and has also recently been tested to show she's autistic. She was sobbing in the beginning but left happy with a huge smile on her face! He listened to all my concerns, worked with her through the appointment so she was comfy and renewed my faith. If you need a primary care doctor or pediatrician, I'd recommend him 100%!!!!

Dr. Le's dedication to the community is genuine and he is eager to help patients in providing…read moreexcellent care. His staff and him are able to communicate with the patients in multiple languages allowing access of care to be open to everyone and they are one of the few primary care practices that accepts walk-in patients.

I love Dr Linda Austin. I feel like I matter to her. She carefully listens to what I have to say…read moreand I never feel rushed.

I love Dr. Austin, ive been seening her for almost 30 yrs. Shes been a amazing Dr. and a great…read morefriend. So sadly i just learned shes retiring in November broke my heart. Will miss her and Flora.

Dr. Harmanian has been my doctor for years (5? 7? Not sure exactly). He is a rare find. He is…read moreattentive to your concerns, he LISTENS and discusses any issues. He is caring and very thorough. He is involved in his practice, I am surprised when I call sometimes and he answers the phone. He reads your medical history and any reports from other doctors you see and explains things to you. He goes over my blood tests in depth with me so I understand them. The only downsides are that he's about an hour drive each way for me and the wait can sometimes be long because he is giving his other patients the time and care that you will receive when it's your turn. I can't say enough about what a good, kind, caring doctor he is! Highly recommend!

I've been going to Dr. Harmanian for about four years now. He is very personable and attentive to…read morepatients. He takes time to really listen to you and answer any questions you may have. He is diligent in his examinations and makes sure he covers all the bases with any problems you may have. And above all else, he seems to really care about his patients, asking you about your life, your job and anything else you'd like to talk about. It is rare to find a doctor who really enjoys what they do and acts genuinely interested in your health and well-being. If you are in need of a new family doctor, definitely call Dr. Harmanian. You'll be happy you did.

I am a recently established patient for primary care and could not be happier with my decision with…read morethis office. Dr. Bhatt is a pleasure to work with. He was very patient with my 3 year old child that accompanied me to my visit as well. I felt heard and was given clear follow up instructions. I also received quick communication in the portal related to the new patient lab work I had done as well. Office staff were pleasant too.

Mayo Clinic is an amazing organization however, their service went down hill over the past 10…read moreyears. They are non-profit organization but, they seem to only interested in your cash. When my prescription order is up not one cares and responds. Horrible billing errors that seems no one in the organization taking responsibility. They used to respond and try to resolve now you get an email saying "Your billing department and doctor know the best.". After a suggested preventative procedures, no one contacts you back. It's just a money machine without the service.

The front office and the Dr are all amazing. I have long term and they do not overbook so you are…read morewaiting. Calls are answered quickly and messages are returned. Dr. Valerie Bustos is amazing.

I just saw dr shah as a new patient and wow I am so glad I came here. I had to find a new primary…read moredr since my old one didn't take my insurance. This place was clean professional friendly and super fast. My appointment was set for 9 am check in at 830 since I was a new patient. I got there early around 810 and I was seen and out the door in a total of 20 min. I'm so glad it was quick since I have a 3 month old with me and she was getting antsy. Dr was amazing took her time with me and I never felt rushed. I'm so glad I found this place I'm already recommending it to my friends :)

My wife went to the x-ray for bone density and Tiffany was an excellent technician and Franco S at…read morethe registration was just as kind as can be.

I can not thank God enough for a place where those in desperate need can go. Mental illness has…read moresuch a stigma and I wish it wasn't so. Illness is Illness and many times professionals who are experts in the field are needed to help navigate a clear pathway. There isn't anything more devastating than being hopeless with no understanding. I want to thank everyone at Valleywise for their care and understanding.