month ago i went for pap smear and i specifically told the receptionist i am here for pap test. i…read moreeven told the the doctor in the exam room why i was there . to my surprise , doctor did a bacterial test which i didn't ask for. i hate doing pap smear . it's very unpleasant ! Thanks to her, i have to go to another GYN and repeat the unpleasantness! i think she should retire because i found her litte disoriented and ask the same question over and over. i would not recommend her at all!

I like my interactions with Dr. Robinson, but my experience at this office has been horrific. I…read morefound out I was pregnant and was having symptoms that can be considered normal for most but felt off for me. I called the office for an emergency appointment, and the receptionist informed me that I was no longer a patient, and my account had been frozen. When I inquired about this, she told me that I was a no-show for two appointments. I asked for the appointment dates, because I never received a reminder or follow up call. Nor did I receive any notification that I wasn't a patient. Come to find out, they had the wrong phone number on file for me. Despite it being their error, I was told that the doctor was the only one authorized to put me in the system and they guaranteed me a call back. Four weeks later, while constantly searching for appointments and patiently waiting to see new doctors, I miscarried. It was a brutal and complicated 5-week process. I never heard from Dr. Robinson. I have other family and friends who visit her office and when they informed her of my situation. She was shocked and apparently was never informed that I was denied an appointment. Life happens so I moved on to new practice. A little over a year later and two years since my last appointment with Dr. Robinson, I get an email telling me I owe payments for appointments from 2022 (it's 2025) and that this first notice is also my final notice with the threat of collections. When I tried to get more information on the phone, the receptionist/front desk staff was extremely nasty. She just kept saying they had a new system and all old balances were being billed now. I shared that the experience is just disappointing, because the communication is insensitive and unclear. She abruptly shut me down and said she was let the doctor know and asked if there was anything else, before hanging up. ZERO decorum or sensitivity training. The proper response would have been to express understanding for the frustration, apologize on behalf of the office and explain exactly what the expenses were for. Just an acknowledgement of the inconvenience of the situation, because by the way; payment needed to be made in-person! I took two trips to the office to resolve this, because the entire office closes at lunch time (another failure in communication...and it was 2 pm by the way). When I finally made it to the office, I told the woman at the front desk that I received a letter for a balance owed and I was there to pay the bill. Dr. Robinson was there and walked away while saying she didn't understand what was wrong with the billing system (that was comforting). The young lady at the desk did not even acknowledge me or look in my direction. She just said okay and I waited there. after giving her my name. I finally asked if she needed my date of birth any other info and she said, the letter you received should have the amount you owe listed. I responded that yes, I was aware of the balance but figured she needed to pull up the record on her end to clear the balance. She was extremely rude and dismissive. She handed me a receipt after I paid and I asked her to confirm that I was all set and my account was closed. She said she I still had an account and I reiterated the issue from years ago and even mentioned the miscarriage. She didn't even look my way. She said, "Okay it's closed now, anything else?" I left there fighting the urge to burst into tears out of anger over how dismissive and rude she is. If I can give Dr. Robinson one piece of advice, it would be to get rid of that female staff member at the reception desk....the one with the very full lashes. The office has its logistics issues, but when you have staff who multiply the issues and add fuel to the fire it's way worse. Even with all of the issues, I would have returned to this office had it not been for the front desk and I know others with similar experiences who are moving to other offices as well.

She's a great doctor , very informative and her office is always organized. You don't wait long and…read moreshe's got openings at decent time frames .

Dr. Naida and staff are amazing. I always feel comfortable. All questions were answered and highly…read morerecommend her.

Excellent service!!!. Dr. Mattone is kind, honest and very experienced. I was very nervous about a…read moreprocedure I wanted done. But they made me feel very comfortable which put me at ease. I highly recommend this facility!!! Linda is the receptionist. She is very sweet and accommodating. I couldn't be more pleased with my experience.

I just completed my final session of emsculpt on my abs and I am very happy! As a personal trainer…read moreI am fit, but after having children my abs are not the same. Although results from emsculpt aren't seen until a few weeks after the last session, I already see results. Not only do I see a difference in my abs, but I have a waist again!

The mandatory one hour sessions were too long for me. My…read moreFORMER Therapist, Danielle, got worse by the week. I knew from day one I wouldn't be getting any worthwhile insights from her but I was comfortable talking to her- viewed her as a "paid friend" to get things off my chest and just be heard. Her comments got dumber and dumber by the week and I had to literally tell her to comment. I felt like she was viewing me as entertainment. I pictured her eating popcorn while listening to me :) She had to be prodded to comment and the topper was our last session when she insisted that I was depressed over my issues with my mom when I'm not the least bit depressed just rightfully frustrated. Therapists like these, burnt out and stop using their brain cells, should Not be practicing.

I have been going here for over five years and when Dr. Moran first opened her practice in NYC. She…read moreis very responsive. Her office is great and get back to you immediately.

Samantha is very well known in the NYC area. That was one of the many reasons why I decided to go…read moreto her for Botox, and continue with my facials. Very trust worth, loyal, and gives great advice with any thing you are insecure about I appreciate the honesty!! One of the greatest gems I have found since moving back to NYC!!!! OH yes, there is parking!!!!

I did some research and was immediately impressed by Samantha's expertise. I felt really…read morecomfortable around her. I knew she was the right person to help me recover from my recent cosmetic surgery. Her recommendations made me feel confident, and she was always there for me. The facility is fully equipped to meet all your needs. Is super clean and very inviting. Samantha Is flexible around hours an appointment scheduling. As well as her pricing/packages are very reasonable.

I had a very positive experience and recommend this practice. Both Doctors B and K are very…read morepleasant and welcoming. Dr. K clearly communicated the steps throughout the hearing evaluation. It turns out I was confused about my insurance, which covers the evaluation but not the hearing aids, so I'll have to go elsewhere for those. I should have checked that out before making an appointment but Doctors K and B were very patient and clearly explained the next steps I should take.

Dr. B and her team are the best! I brought my grandmother in for new hearing aids, after a very…read morenegative experience with another audiologist. We waited almost an hour after our appointment time, but it all made sense when we got to see the doctor. Dr. B patiently sat with my grandmother for around 2 and a half hours. She asked her a ton of questions about her hearing issues, current hearing aids, and general activity. She is also the only doctor that has ever spoken loudly and clearly enough for my grandmother to understand. She tested my grandmother's hearing in a soundproof booth, and explained in great detail what her issues are and what could be done about them. I should mention that my grandmother is also legally blind (which throws off a lot of medical professionals), but Dr. B taught her how to use her hearing aids by feel, which was amazing! My grandmother got new hearing aids, as well as a tester pair to use for a week while they were being built. We had some personal issues in the interim, so it took a while for us to pick up the new hearing aids, but Dr. B's office was super kind and flexible! We also got to try them for a few weeks at home before we had to pay for them, which we were able to do over the phone. Fair warning that the office is in the basement of an apartment building which is NOT handicap accessible. There is a ramp to get into the building, but there are two or three small steps to get to the office. The office itself is also small, but my grandmother's wheelchair just barely fit in. My grandmother's hearing is much better, and we are very happy with Forest Hills Audiology!

I can't say enough about Dr Rhee and her staff and team! Incredible! If I could give 10 stars I…read morewould. I just left my 1st post op appointment and I couldn't be happier!! I knew I had found the perfect surgeon when I met with Dr. Rhee. She explained everything in detail and made sure I understood as well! I had a very complex case that involved a ruptured implant! Dr. Rhee and Dr. P took their time to make sure everything was perfect! I am so GRATEFUL for Dr.Rhee and her team! I would recommend her to anyone and everyone!

I had Abdominalplasty, diastasis recti repair, breast lift with slight reduction and liposuction of…read morethe flanks with exceptional results. My scars are almost nonexistent and I'm only 2 months post surgery. Dr. Rhee is an amazing person and a one of a kind surgeon. She knew exactly what I wanted done and delivered every promise she gave me. I've worked in healthcare for 20yrs and I have never met a doctor whose bedside manner matched their amazing surgical skills. I am so happy I chose Dr. Rhee to do my mommy makeover. I couldn't be any happier and I love my results. Thank you Dr. Rhee!

Dr. Chavkin is an absolute gem, and everyone at his UES Manhattan location (Molly, Sharlene, et al)…read morewere super helpful.

Thanks for the kind reply. I just realized my review is not…read moreaddressing the correct clinic. The clinic I visited was in Brooklyn, NY NOT Snohomish. I'm so sorry for the inconvenience and negative impact it may be causing to this office. I don't see an option to delete the review, so I'm doing this update.