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Patients First - Appleyard Drive

1.6 (12 reviews)
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Ask the Community - Patients First - Appleyard Drive

Southeast Neurology & Pain Management

Southeast Neurology & Pain Management

2.0(8 reviews)
5.8 mi

I have been going to this medical facility for several years and although I only saw a Dr Jones…read moreonce most of the time I see his nurse. Right now I'm seeing Kristen who's very nice but her assistant has been very very nasty to me. She acts like I work for her and it's happened more than once. She tends to think that she can lecture patients and she's very short. Disrespectful and argumentative. I find she's very unprofessional and I'm very disappointed in her. I'm fine with Kristen I would see her anytime but I cannot tolerate the rudeness with which I was treated not only this time but several times by her assistant. Someone needs to talk to her this woman has an attitude. I left there so upset and we are patients in pain and the last thing we need is some rude assistant lecturing patients. I don't even know if she is a nurse but it doesn't matter being nasty to patients is not in her job description or maybe it is. I would recommend seeing Chris and but I would not recommend her assistant who only takes my blood pressure. He's absolutely no people skills and is just a nasty person. I hope someone reads this and she changes her attitude . And since I only see Kristen and never see doctor Roland Jones I would expect better treatment. I think she forgets it I do not work for her.s,,,

I just read several very negative reviews and feel I need to give my review. I have been a patient…read moreof Dr. Jones for more than 8 years. I have had 4 procedures in an effort to reduce my sciatic crippleing pain. Through the years I have been seen monthly by 5 different ARPN's. Each had a different personality but all listened, changed medicine when needed and were very respectful. When finally none of the pain medicines were keeping my pain below 6 or 7 I saw Dr. Johnson (fantastic Dr - sorry he is gone.). He explained spinal stimulation and I had the surgery to implant the device. What a difference. My pain med. keeps my chronic pain several paintslower and I can now enjoy life so much more. I even asked Brittany to reduce my prescription. Brittany does not spend a lot of time but if I needed more explanation etc. she stayed as long as I needed her. I try to start pleasant conversations with office staff, nurses and all with whom I come in contact and I get that type response from them.

Patients First - Appleyard Drive - familydr - Updated May 2026

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