We visited the Sovah Health ER October 21, 2025 about 8:00am. My daughter needed to be seen for a…read moreneck/shoulder injury. Which ended up being a pulled muscle or muscle strain. They were great. Very professional, customer service was excellent! We were in and out within about an hour through fast track. The only problem I did have was my daughter was prescribed a muscle relaxer that was not paid by my prescription insurance. I do believe they should have checked our insurance to make sure it was definitely covered. We ended up not being able to get the prescription. I give them 5 stars especially since you used to have to wait in the waiting room for almost 5-10 hours. This was 10+ years ago. Thank you SOVAH ER for stepping it all up for your patient's.

Awful hospital. My mother had dementia, fell, and broke her hip. The emermency room physican who…read morecalled about this couldn't stop laughing about how "funny" my mother was. Glad she thought dementia was funny. Surgery was needed and a few hours after the emergency room admitting doctor the surgeons called me. One of them was complaining because he asked my mother was happened, and she said she fell. His complaint was "how did that help him?" Seriously, the surgeon's only concern was how my mother made it difficult on him???? Really??? Avoid this place at all costs. Never never never go to this hospital unless you truly are on death bed's door.

Hello Virginia, I am from North Carolina. However, I go to school in the Danville area. If you are…read morereading this DO NOT visit this hospital under no circumstances. This hospital is unsanitary as you will see in my videos. I brought my friend here because she has the Flu and when asked my a Res life assistant from my university to go sit back and wait with this young woman they told her she was on fast track. However, she is sitting in a room with a bunch of others who also have the flu. Is that even proper conduct? I am not the kind of character to judge because look at the area. The sad thing about all of this is that right now is the time to be completely clean because the flu is spreading like a plague and if you are not keeping up with the news it is deadly at the moment. But, I know are some of the good citizens out there that believe in donating and serving their community. With that being said please somebody start helping this community get back on track and cleaning up. It is sad to see that patients have to be admitted into filth and they already are not feeling well. Please if you are reading this and you work at this hospital I beg you to show your Danville family better. This is a shame.

Some of the worst service ever in an emergency room.read more

It's a good place to go when you sick some time when you come to appointment they take you right…read morethen

Walked in early one morning since appointment wouldn't be available until later that day. Everyone…read morewas very friendly and helpful. My child was not able to complete a test there so they sent us home with a cup and we brought it back which was very helpful in her being comfortable as well as us not taking up space for someone else to be seen.

Got a call at 1 am Saturday that a family friend was going to ER. At 3 they called and said they…read morewere admitting her bc she was septic. Her catheter was barely in and not working. Her bladder was hard as a rock because she was full of infection and urine that couldn't get out. She is currently in ICU because of this place and now, wouldn't you know it, no one can be found for me to get her phone. No one knows where they lock them up except one person and she isn't available. As usual with this place I will have to go down there again to get anything done. No one answers the phone past the front desk. Let me be fair by saying that this isn't all on the staff, however, some of it is, this is about being underpaid and under staffed. Not knowing how to put a catheter in when that's your job, that's on the staff. She was supposed to be going to Urology....that never happened. There will of course be zero recourse for this place. HOWEVER, no matter how bad this place is, it's nothing compared to Piney Forest. Update: Also found out that staff put an access code on her phone. Don't even get me started on the legality of this. I haven't gotten a call back from the Director of Nurses or Director himself to see if they have figured out who it was or what the code is. I didn't expect the person would confess though. The real problem is that we give all of our resources to the department of corrections and treat criminals like kings and queens and we treat our elderly like trash.

Riverside is a wonderful place to work! The staff here is amazing! Couldn't ask for a better team!read more