Had a business for 4 years and had her do my personal taxes the last year. If you turn in your tax…read morepacket in, a week past her deadline...she will file an extension and your takes get completed 6 months later than normal (not a week later than normal). My personal taxes had no itemized deductions and one rental house (I filled out the rental house form for her). I used to do my own taxes before owning a business, just wanted to run taxes through her, in case she had any suggestions. It wasn't a lot more work than a short form, yet it still cost almost what my business taxes did, about $350. I could have done them in 30minutes...next year I will. I have 2 other friends who have used her...all with reports of dragging heels

I have used this business for many years. Always felt prices were extremely high. Last year the fee…read morewas exorbitant and one half of my generous refund. And almost twice the price of the previous year. I used a different CPA this year, his fee was 1/4 of last years! Yes that's right, 25% of her charges. Ridiculous, no one is worth that! Shop around

I am writing this to warn other business owners about the significant accounting errors and lack of…read moreaccountability we experienced at Rupert and Associates. We worked with this firm for two years, and it proved to be a major setback for our operations. Despite being assigned a "QuickBooks expert," the firm failed to manage our Housecall Pro integration correctly--continually insisting we simply unlink it. As the business owner, I was eventually able to coordinate with the software providers myself and fix the integration settings within just two weeks. Because our books were not being reconciled monthly as promised, we were advised to file 2024 taxes that were admittedly inaccurate to avoid "correction costs." This resulted in us overpaying on our tax liability based on flawed data. After I hired an independent bookkeeper in late 2025, they uncovered over 700 uncategorized transactions dating back nearly a year. Most damagingly, the firm underpaid our Q3 and Q4 Texas state sales tax. I am now personally responsible for the resulting fines and penalties. Despite these documented failures, the firm still charged $1,000 for "work performed" during the period these errors occurred. When I reached out to the owner to dispute this, they refused to take any responsibility for the penalties their mistakes caused. If you value accurate bookkeeping and a firm that stands by their professional work, I strongly recommend looking elsewhere.

The initial consultation went great. Seemed very attentive and ready to help with my 1st full…read moreyear's business taxes. That couldn't be further from the truth. This firm didn't help, guide or strategically do anything for us. I'm a small owner operator plumbing company. Every dollar helps as I'm sure most can understand. They weren't punctual. Weren't professional. Weren't courteous or friendly in the least. Expected us to know everything they needed. Multiple times came back saying more information was needed after us asking that question ahead of time. I don't suggest using these people. After further communication and finalizing the taxes, absolutely nothing changed. I still recommend finding a company who actually cares about thier clients. After acknowledging my concerns, they said take it or leave it basically and they weren't doing anything else. Unless I paid additionally $250per hour for more advice or strategy basically. I couldn't be less satisfied and feel we did all their work for them. The response is comical and extremely vague to cover the truth. Blain is the office manager. She made that extremely clear by answering EVERY question with "I'm not a tax person so I'm not qualified to answer that". So in theory yes You were responsive but accomplished absolutely nothing. The phone call that I personally had with you, I had to ask you at least 10 times to quit interrupting as you tried picking apart every sentence I said. Instead of listening to the whole experience you were asking about, which would help you better understand that situation in entirety. But yall are a spam tax shop and nothing more from mmy experience. I got absolutely no tax advise. No tax strategy talk. I paid yall in full what you asked got months ago. Took until the last day to get it done because nobody cared to help. Terrible all around

Lorna was exceptionally thorough and informative. She was efficient and helpful to be sure that our…read moretax return was accurate. We really enjoyed working with her and look forward to seeing her again next year.

Lorna has taken care of us when our previous tax person passed away leaving his (and our) records…read morelocked away. She handled our business and personal taxes in a very professional manner. I know it had to be a very difficult task rebuilding the data. She has us as a customer as long a she is in business!

Bill Simonet skips out on paying vendors who perform services he contracted them to do. Bill hired…read moremy company and signed a services agreement in August 2023. The services were performed/provided to Simonet for nearly 6 months and in accordance with the contract. It is now 2026 and Bill has failed to keep his word or deliver on his promises of payment. He currently still owes $15,000+ and has stopped responding/communicating.

Very Informative, transparent and honest firm who go out of their way to help families and business…read moreowners succeed. Great people all around. We couldn't do it without them.

I am so glad I found Barbara to help me with our business taxes this year. Thank you for your…read moreexpertise, professionalism, and timely response when I needed you. We were very pleased and will recommend your service to everyone we know :) We look forward to working with you for a long time to come!

Have been a business client of Barbara's since January 2013. For our 2013 business taxes, Barbara,…read moreafter guaranteeing that she would file the taxes by the October 15 extension deadline, called me on October 14 requesting a ridiculously large amount of information that she had to have to finish the taxes, even though in August she had guaranteed that the taxes would be filed on time. Since I had been speaking to her on a regular basis for the last 18 months, I was shocked that she had not needed this information before the day before the tax extension deadline. Needless to say, she did not file the taxes on time. In fact, she did not finish the taxes until December, 2 months AFTER the EXTENSION DEADLINE. When asked why she was so late, she blamed me for not knowing Quick Books well enough, and even had the audacity to reply that she did not receive the information she needed until October 14. I would not recommend her to anyone, and I am extremely disappointed in her lack of professionalism and competency.