Dr. Fong is the most brilliant and caring doctor my husband and I have ever met. One appointment…read morewith her, where she made a particularly obscure medical diagnosis in about 10 minutes flat, was all I needed to see. She continues to dial in our health care needs, with a laser beam focus. It was a no brainer to choose her as our primary care physician, 20 years ago. The only frustration I had in those early years, was the huge number of patients who overcrowded her practice, and insurance companies that ran her through the financial ringer... like they do to most well meaning doctors who try to serve everyone who comes through the door with insurance. About two years ago she changed her practice to a MDVIP concierge practice. At first, my family and I were a little dismayed to pay the prices they asked, but we are in middle age and decided to stick it out if it meant having an easier time getting appointments with her that weren't booked out months in advance. The change was dramatic.
Instead of trying to manage a practice of over 2,000 patients, she has cut down to a manageable load of just under 500. We can text her at any time of day, and, if it's really important, get an answer directly from her in as little as 5 min depending on our urgency. We now get annual health screenings and bloodwork once per year as a part of the MDVIP program. This is a very thorough physical with the findings having been processed through the Cleveland Heart Clinic, and the results being filtered by Fong's brilliant mind to us at an appointment lasting 1.5 hours. This information informs our health decisions with real data we can address in advance. In addition, appointments now are easy to get, with illnesses and other urgent health matters guaranteed to be seen or referred out personally by Dr Fong within 24 hours or less.
Dr Fong has always conducted thorough appointments, but now she has the time and the resources to really get to know us on a more intimate basis. She monitors our health, medications, and habits so that she can make long term suggestions affecting our longevity and quality of life more easily. After two years of paying the MDVIP fees, which amount to about $165 per month, it seems like a bargain to get such a powerful health advocate and her team on our side going into our mid/late 60's and beyond. The full amount paid is tax deductible. If that makes us upper class rich people in someone's eyes, so be it. I, for one, think Dr. Fong's fees are low compared to the dedication and expertise she brings to the table in such an easily accessible format.
Why am I writing this review? I certainly don't want to bring in a slew of new patients for Dr Fong. I like that her load has been lessened. The reason I write is because when I see 3 stars for a 5 star physician, it makes me a little sick. When I read the 2 bad reviews, it's clear these people either 1) were old clients who went to see her before she was able to cut back on her patient load, or 2) simply don't value having a top doctor on their team of health care professionals enough to pay $165 per month for unlimited access to the best. To each his/her own. Once one has been really sick, the value of Dr Fong's attentiveness to detail, medical connections to the best specialists, and years of training and experience become starkingly real. I'd rather go without one dinner out per week and have a doctor who really knows me by my side through old age. That's Dr Fong for me.