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    Patel Devendra I, MD FACC

    2.0 (4 reviews)
    Closed 11:00 am - 5:00 pm

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    Simon Family Medicine - Dr. Simon is Board Certified in Family Medicine.

    Simon Family Medicine

    3.1(8 reviews)
    2.4 mi

    I made an apt at a Simon Family Medicine for a prescription refill and have a general practitioner…read morethat was local, and from what appeared to be reputable. after taking time off of work, filling out all of the paperwork and paying my insurance deductible- I was refused to be seen by the Dr. because of my age! I was told I was too close to being on Medicare (due to my age) and could not be seen. Please note I have insurance through my employer and plan on continuing to work and keep my coverage- which has nothing to do with Medicare. I was extremely embarrassed and was made to feel discriminated due to my age. I would give them ZERO stars if that was an option.

    In my family's experience, Dr. Simon is the most unhelpful doctor I have ever met. Living in a…read moresmall town with medical professionals who don't think outside the box is difficult, which is why the majority of people in this town go out of town for appointments. My wife is pregnant and I want to be able to breastfeed the baby as well. We knew this was a possibility but didn't know where to start. Therefore, we connected with the lactation nurse at the hospital, who is amazing. She has spent a ton of her time figuring out how we can be able to do that. The process requires me to talk birth control, which has to be prescribed by a doctor. My doctor was Simon, so I made an appointment making it very clear this was time sensitive. The nurse sent Simon all the information about lactation for non-pregnant mothers. He refused the information from her because (his words) 1. She is not a doctor and 2. He doesn't do that stuff. He made me wait two weeks for my appointment to tell me he reuses to help my wife and I because he doesn't do that sort of stuff. He kept saying he wasn't an expert in that topic. I am really unsure of what he is an "expert" at to be honest. I made the comment that no one in Elko is an expert at this, but can't we all come together and figure it out? Nursing a baby is a natural thing, not a life or death situation. He continued to waste my time, pretending to "read up" on it when in reality he wasn't going to help me. His response of "I don't do that" was really "I don't help gay couples in trying to both feed their baby." I was so upset that he chose to waste my time in this situation when I made it VERY clear it was a time sensitive situation and to let me know beforehand if he would refuse me. (I felt he would because of how he has treated others I know, telling them they can't do certain things because they aren't married.) They assured me it would be no big deal. The second he walked through the door he started backpedaling and refusing to help me in any way. When my wife went in the next day to discuss the awful appointment, the employees all tried to pretend it was about something else. Lying to get out of being called out on how disgraceful that office is? Not ok! I am disgusted that someone with such power to help people, refuses to do so because of their sexual orientation. I am furious that he chose to waste my time and try to come between me feeding my child. I am ashamed to have doctors like Simon in this community. This is why we go out of town. This is why people don't feel safe. How can this bigotry be overlooked? Simon is a disgusting "doctor" and helping people is NOT his priority.

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    Mattern Erich Dr

    Mattern Erich Dr

    2.5(2 reviews)
    1.0 mi

    Went to him for a physical. Told me I failed my respirator test. I was previously sick and was…read morehaving a hard time getting enough air so I thought maybe that's what it was. I also had asthma as a kid and have always have had a weeze. He told me that he could talk to my primary Dr and have them get a prescription for me. I told him he had retired, so he asked me if I had insurance. I said yes, he says he can get it all done for me. I call Monday and explain to the receptionist everything. She was RUDE. She belittled me. Made me feel stupid as I was trying to explain what the Dr. had told me. Said that he would never do that and even said she wouldn't do that( like she's the doctor.) I asked her if she's thought I was just making it up (it's for an inhaler) she said no. Then she hung up on me. I called back and then FINALLY she asked him. She said he didn't in fact say that and then said "You in fact have a primary Dr. Don't you?" Very snide and matter of fact. I said once again he retired. She said "Well that's not what Dr.Mattern said" like she was a toddler who won a prize for arrogance. I was done so I said " that's fine maybe try to be nicer to people when they call because you are extremely rude." She was absolutely awful and extremely rude as soon as she picked up her phone. He told me he would fill my prescription for an inhaler. She told me we don't just hand out inhalers like I was going to abuse it. Like it was opioids. Do yourself a favor and find a different doctor. He's probably a liar due to the 2 other people on here who he gave false tests to for the exact same thing. And the older women who answered the phone probably needs to retire or switch her line of work. Not a kind bone in her body. Thank you for the absolutely awful experience

    I stopped in to see the doctor while traveling. He was very friendly knowledgeable and I was on my…read moreway in no time.

    Patel Devendra I, MD FACC - cardiology - Updated May 2026

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