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    Passport & Document Solutions

    4.5 (55 reviews)

    Services - Passport & Document Solutions

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    steve b.

    Last month I found out that I was going to be sent from Los Angeles to England on short notice (1 month) to stand in for my mom at a family event, as she wasn't feeling up to it. I dug up my passport and realized that it had expired. I went to the closest post office to start the process, but the staff there informed me that there wasn't time. Then I went to the main passport office in Westwood and discovered that you couldn't just line up and receive service anymore, in the post-covid era, you have go online months in advance to book an appointment. I scoured Yelp and found Passport & Document Solutions and rang them up. Benny, the proprietor, put me at ease immediately and he was able to squeeze me in and initiate the process. He told me that it would take 2 weeks, perhaps 3, but he was pretty sure we would make it. I drove over the next day and a week later he phoned me and told me that he had the new passport already. Phenomenal!

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    7 months ago

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    1 year ago

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    1 year ago

    Business owner information

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    Benny A.

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    11 months ago

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    Benny A.

    Thank you so much indeed. Your kind words are highly appreciated.

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    1 year ago

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    Benny A.

    Your kind remarks are highly appreciated and regarded

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    2 years ago

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    2 years ago

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    5 years ago

    Got a passport photo. Good. Fast. Relatively cheap. You get a history lesson for free ;)

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    3 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    4 years ago

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    11 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    Benny A.

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    7 years ago

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    8 years ago

    Horrible!!! Called 3 times with no one capable of answering the phone properly. This is not a legitimate Budiness.

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    8 years ago

    Great service. High quality passport photos for only $20. Highly recommend this place!

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    8 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    7 years ago

    Great service, on time and professional. I recommend this location if you are in hurry to get your passport.

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    9 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    Benny was friendly, helpful, and has great sense of humor! Took several photos and we decided together which was best.

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    12 years ago

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    7 years ago

    Amazing very efficient process! The best place to go and get things done quickly and professionally.

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    12 years ago

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    15 years ago

    Brilliant amazing passport photos taken. I got my passport in 12 hours before my trip. They are so fabulous. Thank you

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    12 years ago

    Needed a passport card add-on to my passport. Got in under 7 days. Great service

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    9 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Passport & Document Solutions

    What is the fee for passport photos?

    Passport photos are $14.99 for set of 2 USA passport size. Please feel free to call me direct at 310-441-1413 for special deals and/or if you need a different size than USA passport.

    What are the hours?

    We are open Monday to Friday by appointment. Our appointments are available usually between 12:00 to 5:30

    What's the price in expedited passport?

    Dear Lizette, Based on the turnaround time there are many different options which if you call me can discuss in details.

    Don’t See Your Question? Ask Away!

    Review Highlights - Passport & Document Solutions

    Benny, the proprietor, put me at ease immediately and he was able to squeeze me in and initiate the process.

    Mentioned in 23 reviews

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    AAA Santa Monica Insurance and Member Services

    AAA Santa Monica Insurance and Member Services

    3.2(226 reviews)
    2.3 mi
    Established in 1902
    Speaks Spanish

    'The staff here are all very friendly and helpful. I was able to get a Temporary Disabled Parking…read moreHangtag for our car. My husband just had knee surgery. Previously, I walked in to gather information and was given the proper form for the surgeon to fill out. This made it very easy for the surgeon. It was filled out and I drove to AAA and got my Temp Disabled Parking hangtag immediately. It cost $6. The staff here all seem to work well together. I enjoy coming to AAA to get DMV things done and with ease. You can pay with cash or personal check without a fee, or credit card, Visa or MC, with a small % fee. On site parking lot.

    This is my second visit in two weeks to try to take care of a couple of DMV issues…read more Both times The counter clerk named Christina was very unhelpful to me. She spent her time telling me how she couldn't do this and couldn't do that, and she never extended herself even one time to just hand me the piece of paper that I needed to take to the DMV. It was such a miserable experience that I actually cried. It shouldn't be that way when I pay over $250 a year for their super premium premier service. It's sad that going to the DMV is actually more pleasant experience and less likely to make me cry than seeing her. I spoke to the manager, and he said that he would talk to her. I will follow up here the next time I go to AAA and let you know if she is any nicer or more polite to her customers. I do want to make it clear she didn't technically say anything that you could pin down, it was the whole attitude, lack of care, all about how she can't help, and never one single bit courtesy or care. Definitely she doesn't go out of her weigh one iota and she leaves you just feeling awful and she ruined my day. The manager did help by printing up the form I needed, and making me an appointment at the DMV which I appreciated. It just didn't have to come to this, and I would find it hard to believe that I am the first customer who has felt this way when it's two times in a row for Christina and she struck out both times.

    Photos
    AAA Santa Monica Insurance and Member Services - AAA saves the day!

    AAA saves the day!

    AAA Santa Monica Insurance and Member Services - Flat

    Flat

    AAA Santa Monica Insurance and Member Services - Interior, seem while waiting.

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    Interior, seem while waiting.

    Cosmopolitan Travels - Travel the Right Way!

    Cosmopolitan Travels

    5.0(51 reviews)
    0.6 miWestwood

    DC Made Our Italy Trip Truly Exceptional!…read more Working with DC was an absolute pleasure from start to finish. She asked all the right questions to understand what kind of experience we wanted, then crafted an itinerary that fit our family perfectly. Before we left, she walked us through every detail so we felt completely confident about the logistics -- and throughout the trip, she kept us informed of any updates so everything stayed stress-free. Her recommendations were spot‑on. Our flights and transfers were smooth, and every driver was early, professional, and thoughtful (the chilled water was such a nice touch). The hotels she chose were wonderful -- especially the Baglioni in Rome, which was stunning in every way. Charme was equally memorable with its charming rooms, warm hosts, and breathtaking views. The tours DC arranged were fantastic, with knowledgeable guides and well‑organized experiences, especially in Rome. We loved the Secret Food Tour in Florence most of all. Even when unexpected things came up, we always felt supported. DC's attention to detail, communication, and genuine care made this a trip we'll always remember. We wouldn't hesitate to recommend her to anyone planning an experience of a lifetime!

    DC is the best and most phenomenal travel agent ever!!! if you're on the fence about booking…read morethrough her, do not think any longer! Her expertise, attention to detail, and exclusive knowledge and insight in traveling goes above and beyond! She sets the bar high. My husband and I have booked a couple of vacations through her and we have always had such a wonderful experience everywhere we have gone. From her recommendations, to organizing a well detailed itinerary, with organized transfers and pick ups to every location. We have had great experiences through her. She is always very prompt to reply and is a quick phone call, text, or email away. In 2021, we booked our dream honeymoon with her to the Polynesian Islands in Tahiti, Moorea, and Bora Bora. YES , WE DID THE OVERWATER BUNGALOWS and it was a dream come true, nothing compares to the views, the peace, and the beauty that French Polynesia holds. Recently in December 2025, we decided to book a last minute trip back to Tahiti (because we loved it so much the first time) and DC was able to get us a beautiful vacation in Sofitel Kia Ora. The experience once again was wonderful, and we are thankful to DC for making another vacation feel as if we were reliving our honeymoon again. Thank you DC for being so devoted to your clients, and going above and beyond for us. Your passion for your work truly shows, and we cannot wait to book another vacation through you soon!

    Photos
    Cosmopolitan Travels - This was a selfie with no filters on a cloudy day... I left it as is because it captures everything. @HiltonMoorea

    This was a selfie with no filters on a cloudy day... I left it as is because it captures everything. @HiltonMoorea

    Cosmopolitan Travels - Moorea... It's so dramatic. I love it, but it's not everyone's cup of tea if they want Bora Bora...

    Moorea... It's so dramatic. I love it, but it's not everyone's cup of tea if they want Bora Bora...

    Cosmopolitan Travels - WILSON!!!!! This is where Tom Hanks filmed the Castaway. Mamanuca Islands Fiji... I'll get you there.. 800-303-7901

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    WILSON!!!!! This is where Tom Hanks filmed the Castaway. Mamanuca Islands Fiji... I'll get you there.. 800-303-7901

    Los Angeles Passport Agency - Official U.S. Department of State Passport Agency

    Los Angeles Passport Agency

    3.9(466 reviews)
    0.5 mi

    After a stressful situation with UPS losing my passport right before my trip (I had travel plans…read morewithin 4 days ), I was told to go to the Los Angeles Passport Agency--and I'm SO glad I did. They truly saved the day. The process was smooth, organized, and honestly way quicker than I expected. I had all my documents ready, and I was able to get my passport the same day--within about 3 hours! A few tips if you're going: * Definitely make an appointment if you can * Get there early (they line people up outside before opening) * Be prepared for a bit of a wait to get inside--it's somewhat first-come, first-served when it comes to entry My appointment was at 8:30 AM, I got there around 7:40 AM, got inside shortly after, and was seen around 9:00 AM. Overall, the staff was efficient, helpful, and understanding--especially considering how stressful passport issues can be. If you're in a time crunch, this is absolutely the place to go. Highly recommend!

    I have NEVER been to a government agency with such great customer service and streamlined…read moreprocesses. I wish I could type everyone's name who works there, but I only got 2 names. Melvin, the security guard, and his partner that day(sorry I didn't get her name) started my entire process smoothly by explaining what I needed to do. Then, they sent me upstairs to get my photo taken. The lady who took my photo was so sweet. I absolutely adore how everyone loves their job there. THAT says a lot about internal customer service. I am in HR and I can tell when an organization's employees are pleased with their jobs. At least it seemed like that. Good job! The guy who took my order the next day during my scheduled appointment was so nice. I wish I had his name. He was of Spanish decent. Dion at the will call window ended my process wonderfully today with a smile. Thank you!

    Photos
    Los Angeles Passport Agency - Picture Perfect Passport Photo

    Picture Perfect Passport Photo

    Los Angeles Passport Agency - Get a Passport Card and Book

    Get a Passport Card and Book

    Los Angeles Passport Agency - Restrooms on the 7th floor

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    Restrooms on the 7th floor

    Passport & Document Solutions - travelservices - Updated May 2026

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