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    Pascack Press

    3.0 (4 reviews)
    Open 9:00 am - 5:00 pm

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    2 years ago

    Despite numerous calls and emails to stop delivery, we continue to receive garbage on our lawn.

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    8 years ago

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    7 years ago

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    You're So Invited - custom table numbers

    You're So Invited

    3.5(21 reviews)
    0.1 mi
    $$

    I went there to get my wedding invites and while I did pick some out there and wind up purchasing…read morethem I was not happy with the customer service. While we were seated at a table picking out invites, an obnoxious woman came in harried and loud and she needed emergency fast invites for her kids bd party and we were asked to get up and stand for the remainder of our visit and let her sit because she comes in all the time and is a repeat customer. Despite this, we still bought invites from them which I regret. We had quite a few with misspelled names, their fault. And I was told I would have to pay for re prints even though they messed up. They capitalized incorrect letters in some hyphenated last names and told me the way I had it was wrong. Also when I went to pick up the final products the lady at the register was cold and rude and I was so happy to pick up my invites and was just admiring them and she kept saying hello that's $250 balance. You have to pay now, you can't come back and pay it later. She was so grumpy and rude and I wasn't running out on the balance I was just taking a split second to admire the invites. If I could give half a star on customer service I would. The shop owner said it's a fake review. Well let me add in a pic of my invites then. Maybe that will help her remember because this did happen and I would never set foot in that store again. But nice try.

    Yelp removed my original post because I didn't make it clear that I had first hand experience with…read morethem. I had actually gone there years ago to pick up our wedding invitations along with my wife. I think that being in the store counts as first hand... I even met Linda. When I met her 4 years ago, she seems a little distant and nonchalant, as if she had better things to do than deal with customers. Don't get me wrong, her design skills are pretty top notch, its her customer service skills that are her downfall. Some people have better customer service skills, while others are better at producing... My sister in law decided to use them for their wedding invitations, because we used them. She liked what she saw, but knew that the service wasn't that great. She was able to get what she needed done, in the time frame it needed to be done so she didn't mind. When she picked up her stuff, Linda was decently rude to her, so since my sister in law doesn't yelp, my wife did it for her. Low and behold, Linda calls my wife and here is the part of the review that yelp removed: Ha! Someone named Linda called my wife from this store, left a voicemail asking her to take off the review. A little creepy that a business goes through their records from 2 years ago to beg to have a complaint taken off. Maybe their high prices explain their snootiness? What do they think they are, a high end steakhouse??? lol! Hi Linda, neither my wife nor I will be taking down our reviews. Instead of begging us to take them down, how about you improve customer service instead? Can we give them 0 stars? Please go elsewhere for your stationary needs. So now hopefully being in the store and buying stuff counts as first hand experience...

    Photos
    You're So Invited - Vellum Overlay, Wax Seal

    Vellum Overlay, Wax Seal

    You're So Invited - Bridal shower invitation and matching notecard

    Bridal shower invitation and matching notecard

    You're So Invited

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    Pascack Press - printmedia - Updated May 2026

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