Very helpful great assortment of all kinds of party related affairs from 5- 10 people to a group of 20+ with everything you need. Birthdays , Graduations. read more

The staff was amazing! Natasha was so very personable. Don't, Brandon and Wayne were very nice and I got a cookie (delicious!!) I will be returning for future party needs!! Thank you!! -Kristin read more

I called to ask basic questions about a balloon bouquet, the girl I spoke with couldn't answer basic questions so she had to transfer the call to her boss Natasha. I spoke with Natasha 3 days prior to the event, inquiring about prices, color schemes concept and design for a balloon bouquet for my son's birthday. While I was on the phone with her, I was put on hold several times because they can't answer basic questions, even though they work there or if this is your business, have some basic product knowledge. The entire conversation took an entire 30-40 min. from start to finish with a lot of inconsistencies and vagueness. I called again and specifically ask for Natasha to confirm my balloon bouquet pick up order -- this time to confirm, schedule pick up order in advance and method of payment for the order. Clearly she forgot that she spoke to me the other day because she again was asking how many balloons, I then had to repeat myself like a broken record, and had to reiterate the concept and color scheme I'm going for which was Stranger Things, colors red and black, etc. I then ask her if there's any way I can pay in a secure way, because I hate giving out my credit card number in this day and age everything should be digital. I told her I want to do Apple Pay. She then said, we will set this aside but not yet assemble it as payment is needed first. I said that's fine. I confirmed I'll pay when I pick it up. When I showed up to pick up, Wayne and Don were busy chatting, I had to say "hello" for them to acknowledge my presence and they felt annoyed as if I was inconveniencing them and interrupting their conversation. At this time, I explained to Wayne I had placed a balloon order with Natasha, but she needed a payment first, so now I'm here to pay first so you can proceed and process my order. Wayne was not paying attention, as I was "EXPLAINING and ARTICULATING" in proper English regarding my order. Wayne quickly got frustrated and annoyed as he was looking for my order, and I then explained to him that I had spoken to Natasha, explained everything about my order. He lied by saying Natasha didn't communicate anything. He yelled at me, and I made sure I responded the same way he treated me. Wayne was so rude, racist, disrespectful, filthy and pathetic! In my books, I don't tolerate rude behavior, and I made sure to say it to his face that I don't take s**t from anybody. This continued unproductive and incompetent approach is harming the overall reputation of the brand and is not a smart way to execute business overall. This individual has no place especially in the retail space and has no right in any way, shape or form to insult and disrespect customers. This kind of behavior is considered abusive by intimidation and an example of disorderly conduct. The business has a known bad reputation of this constant bad experiences, and unhappy customers. To the entire team at Party Fair -- you're doing a disservice to your community if you continue to display these types of poor business practices. Furthermore, the lack of basic human decency to treat both potential and existing customers with dignity and respect will have negative ramifications long-term. PATHETIC! read more

we waited by the counter for 5 minute to check out ONE thing we needed. There were three guys behind the counter all just blowing up balloons who were "busy". we asked for them to help but they all just said "we're busy" . finally they checked out our ONE thing we needed and they eyed us as we walked out. 1 star costumer service read more

My wife was at this store today. The manager (maybe the owner) was extremely rude. He kept on asking my wife to place the order for the balloons while she was still shopping. Any question she asked him, he was extremely rude to a point where she left the store crying and did not buy anything. A very nice clerk (a woman) that works there came to help me but at that point my wife was in tears and very disappointed. This is a store that is supposed to create happy moments. If this man does not want to serve people properly, he should do something else. Although we live very close to that store (walking distance) we will never be back there. This man needs an anger management training, a very intensive one. read more

A great store with everything you need to get your pawdy started. What sets this store apart from Party Shitty is the customer service. They're so great and will help you with anything you need. read more

Party Fair - Party Supplies, Balloons - Party Supplies Near Me - Berwyn, Pennsylvania

DO NOT GO unless you want to ruin your day!! The products are ridiculously expensive and such rip-offs! I also wish I saw the reviewer here before I entered the store today. The owner was extremely rude and threatened my 5 year old when he was trying to touch and took a closer look at one of the products. Also, Their store sign looked very similar to the chain store "party city". I was going to make a complain to the headquarters but realized it was not the same store. read more

The selection is equivalent to Party City, but I wont be back because of the staff. On my first visit, I asked an employee for help finding something and was waved over to an area as if I was bothering him. On my second visit, the person who rang me up (the owner?) made rude comments about me wearing a mask and those who wear masks in general. Not necessary, completely unsolicited, and I won't be back. read more

The owner is so incredibly rude! I ordered a bundle of balloons with a large mylar balloon for my son's birthday. They came in a bag, and when I brought them home, the mylar balloon was deflated. When I brought it in for him to replace, he snapped at me "You're welcome for your free balloons" and then proceeded to berate me about how he it is not his responsibility to replace a balloon once it leaves his store, and that he was being nice. He was so rude that the people behind me left the store as well. read more

Very rude staff. Walked in for six balloons and other items and was snapped at by the person behind the desk "NOT GOING TO HAPPEN". It's fine to not have time for a walk in order but there's a way to handle that that is respectful and wanting that customer to shop for other items. I'm happy to take my business to Party City. read more

WOW!!! Don from Party Fair in Berwyn went so above and beyond for me today. I needed a very specific cupcake topper and ran out to my car to tell me he found it after searching the whole store. THANK YOU DON YOU ARE THE BEST ! read more

Had to pick up my kids' birthday balloons and they did a great job. When I got home I accidentally let a bunch of the balloons float away. I called them frantically on my way back and told them I needed to replace some balloons immediately or I'd be a dead man. I got in there and they went through my order right away, figured out what I needed replaced, and (seeing how defeated I was) refused to charge me for the replacement balloons. They did good by me... read more

these guys are truly magicians. they do everything far and above what you want. love them and wouldn't go anywhere else