I have never been in or used any Party stores, but with the Pandemic gotta try new things. I decided not to go to their competition, which was closer, because the online site seemed better and better variety. I bought a LARGE amount of balloons, helium and others. Immediately after the order they called to ask about filling all the balloons, I was concerned about all the inflated balloons fitting in my SUV. We decided just to fill 6 of the 32" balloons. The next day I went for the curbside pickup, it was fast, most importantly they told me they hadn't filled the balloons yet because they didn't want them sitting for a day and beginning to deflate. We loaded up and the staff member told me that all would fit. So she returned to fill the rest of the balloons. That was awesome customer service, for a customer who didn't know what he was doing. The balloon birthday surprise was top notch and looked like it was planned out, when it was a last minute panic purchase. The staff who helped me, who called me... earned my respect. Kindness, efficiency and hard working in a tough time for all. read more