I walked in and liked what i saw. I asked questions, everything was answered. I reserved tables and…read morechairs for both adults and children. I mentioned that my party event was on a Sunday. i forgot who i made arrangements with but she was very nice and i felt welcomed. I paid in full with deposit and was told id get it after they pick up. I got a phone call a week or so give or take before the party and was asked if they can deliver on Friday and pick up on Monday and i was fine with that. They delivered and all was set. So a day before the party i started to set up the basics and found that 2 chairs were missing a screw to where i didnt feel they were safe to use so i called and left them messages to inform them of the issue and that i was not going to use them. Monday came , they picked up, I called them to make sure they got my messages and they did. They told me they were going to refund me for the chairs added to my deposit refund. Everything went smooth. I felt no hassle whatsoever. They were so friendly and their customer service was excellent. I will be going to them for any future events. I highly recommend them. Im usually worried of things going wrong but after my experience with them i know with them i will have no worries.

I cannot tell you how disappointed I am in Tomball Party Rental. I searched high and low for white…read morechina with a silver accent and silver chargers. When my fiancé and I walked in and had our consultation with Brandy everything went smoothly. We had everything covered and I was happy. All the issues started once we paid them in full. First, they promised they would deliver and pickup on a Sunday - this was what we based our decision to use them. After we paid in full, they informed us that because it was a Sunday they were unable to deliver and pick up the linens and china. Even though we had CONFIRMED with them before signing anything that they could deliver and pickup on Sunday. My fiancé advised that we should ask for a refund then and we SHOULD have. Second, they charged us to rent a trailer FROM them, because they were unable to deliver. This trailer turned into a NIGHTMARE! When my family went to go pick up the trailer there was an accident and they were caught in traffic. Tomball Party Rental called us multiple times to say they weren't going to stay open late. After some negotiating they stayed late. When my family got there to pick up the trailer, it was a LOW BOY! An open trailer, with everything tied down to it! Brandy had assured me it would be a small, enclosed trailer "like a small Uhaul" were her words exactly. Considering we picked up the day before the wedding, there was a chance of rain that night, how were we going to secure all that merchandise (since we live out of town) over night?! So my parents loaded everything up in their vehicle and headed to the motel. The next day when we were setting everything up for the wedding, the silver chargers we warped, cracked and delaminating.Their napkins were also the thinnest thing possible so that you couldn't even fold them! (Which is something we had specifically wanted when we had the consultation.) Please learn from my mistake, do not EVER use this company for ANYTHING. I will never do business with them again.

We told them we have 44 dollars to spend, but the lady completely messed up our order saying that…read morewe don't have enough money. So we didn't get our item and i will never be buying again.

This small business was set up in thousand trails. They were closed down and hooked up ready to…read morepull out. My wife, 2yr old and I had eaten earlier but needed a snack. Took the golf cart down to see what they had. The owner came out spoke to us. Very nice guy.... In short even though they were closed up and ready to pull out he made me and my son a hot dog. Hot dog was great and the customer service was even better. If you see them take a minute order a snack and have a great time with Conroe party connections. Thanks for looking out man.

I planned a surprise gender party for a friend and I found this place on instagram so I called to…read moreget a quote. The person who answered was very friendly and informative...even offered other services to make the day awesome!!! They have this service called the 360 Photo Booth which was a huge hit!!! All of the services we got allowed us to have great pics for instagram!!!They came on time and set up in time for when my guests showed up! I would definitely recommend this place if you want memorable pictures that will last a lifetime!

From the owner: We are Houston's Luxury Bounce House and Party/Event Rental Company. read more