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Wild Jumps

Wild Jumps

(6 reviews)

I would give no star if I could! At first when they set it up and left when we turned the water on…read moremore water went off the slide then on it! My husband messed with it for over an hour to fix it. Then we finally get all the kids to get on it and multiple kids got scratched from the inside of the water slide. On their stomach, back, and foot. I would never recommend this to anyone!

PLEASE READ THESE REVIEWS FIRST!!!! I live in Charleston, SC…read more The price were competitive so that's what got my attention. I ordered the hot air balloon water slide combo for my daughter 4th bday fast response, and this was on 8/3/19. She told me that there was no deposit cash on delivery. They called me the day before the party unbeknownst to me to bring the slide, I reconfirmed I said the web said 4 hours so I didn't want any extra charge. We couldn't get the paypal to work so I went to get cash she told me how to set it up and use it. I went out to by a new hose to fit the sprinkle part that saturates the slide and everything! The next day it pours down rain all day!!! party was brought inside I called her to cancel she said they don't do refunds!!! I said on your Website it says " unless it rains" in which it did I was furious. So it cleared up for about an hour before the party I was hopeful again went to set up the pool part (about 30 gal.) and the damn thing don't even hold the water so I had my older daughter turn on the sprinkler part thinking that would allow the water to stay up in the pool part EPIC FAIL! the damn water stop before she reached the end of the slide the water was SETTLING IN THE MIDDLE OF THE SLIDE AND POURING FROM THE SIDE!!! Not only did you not want to cancel bc you have my cash, now your product DOESN'T EVEN WORK AS INTENDED!!! I sent numerous text called both numbers online and no response. She lied to me saying they will have to speak with the person in charge and then blocked my call from there phone I will get sent straight to voicemail. I'm a single mom who just wanted to have a fun party for my child even a discount off of the next time or pay back half of what I paid would have been appreciated. Poor customer service they made me feel undervalued and robbed.

Party City - partysupplies - Updated May 2026

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