I definitely would NOT recommend renting at Partridge Hill Apartments or any Rosetti Management property in the capital region. I had a horrible experience renting from this management company, and several issues with the apartment. I first started renting at Partridge Hill in Rensselaer/North Greenbush area because it was a convenient location and arrangement. However, I quickly discovered that the management, owner and staff were unprofessional, unresponsive to tenant concerns, and very often downright rude. I lived at the apartments for about a year, then decided it was time to leave based on a number of factors, including the unprofessionalism of the business. During my time in the apartment, there were numerous storms that caused leaks in the vents in my kitchen, water to seep through the windows in the living room and bedrooms, and water stains appeared on the ceilings. I understood that the weather can have significant negative outcomes- what I did not understand was how Partridge Hill and Rosetti management would not respond to residents' concerns to fix the issues. I lived with the stains and cracks in the window sill (resulting from the leaking water) for the duration of the time I lived there after the storms. During my one year living at the apartments, we went through approximately 3-4 office managers- I never knew who the manager was! The staff never appeared to make themselves available or identified themselves on the property. Jackie (one of the owners) would sometimes come to the property, and when a neighbor and I tried to connect with her and ask questions, she did not have responses for us. The complex tried updating some amenities such as the "gym"- they did do a nice job with painting it. However, the equipment was horrifically out of date and old, and they would close off the gym space for days or a week at a time WITHOUT notifying any residents that they were doing so. This was the pattern throughout the entire time I lived there- no communication from the management company. So I would plan my day to either start/end up at the gym to get a quick cardio run in, and the gym would be locked or closed off due to renovations. Yet they had not let us know about it. Same thing for other updates/property renovations. Finally, the management company was completely unprofessional in the checkout process. The office manager did the checkout process with us when we were vacating the apartment. However, she did not provide anything in writing, never documented the apartment with photographs or a clear history of the work that needed to be done to make it ready for the next tenant and then indicated that the $200 cleaning fee that was already being taken out from the security deposit would cover the level of work that needed to be done. Then Rosetti Management proceeded to take approximately 70% of the total security deposit! I could not believe it when I got the check for the security deposit how much they had deducted- without any evidence or back up documentation about the work that they had "needed to get done". They did not even provide an actual receipt- just a word document that the office typed up indicating how much they had taken. Super unprofessional. And I have since heard from several other neighbors and friends who I met while living at the apartments that the company did the EXACT same thing to them. I live in a different apartment complex now- far nicer than Partridge Hill. The apartments at Partridge Hill are standard apartments- not very new, a little out of date, and really nothing super nice. My place now is newer, cozy, well kept (by myself and the company), the grounds are beautiful, and the leasing office and management company are so nice and professional! We get updates about weather alerts, renovations, community events and information, etc. I never have to wonder about what is going on because the office tells us in advance! They are ALWAYS there when I call (during the workday and hours on the weekend) or return the call/email within 24 hours. I never had that experience from Partridge Hill. And it really is a shame because the Rosettis are relatively well known in the Albany area- big donors at local institutions, etc. But I definitely have shared with friends/colleagues that they should never consider living in a Rosetti property- this organization needs to get it together and represent themselves much better. Overall, the office and management are a disgrace, and I would never recommend living here. read more