Not one to write reviews ever, but this experience left a sour taste in my mouth. I was even recommending them to friends up front, they ended up canceling their files and moved them elsewhere to do the loan after hearing my experience. They care more about the sale and getting paid then customer, would've done a lot of more deals with them if it wasn't for my recent experience, I was ready to give them a few more loans I was planning to do this year, promised one product, then pigeonholed into another last minute or be left to lose my 25k EMD because the appraisal came back wrong, they pigeon holed me into meeting a "deadline" of closing before end of year. I asked upfront if they had the ability to get it done before EOY, they did convince they could get it done with the right product, explicity told them if I can't get the right product, don't approve the loan and I won't be in a position to lose my EMD. Excuses were that it was the holidays, so shop was closed. Could've easily not conveyed to the buyer's attorney that the "clear to close" was for the wrong loan but wanted to get paid before EOY so they put me in a position to lose EMD or close on terms unfavorable to my deal. Escrows and buyers believed the loan got approved which pinned me into a corner since they got a "clear to close", except it wasn't the one I asked for and the one they could now approve me for with the new appraisal. The appraisal was overruled after getting an appeal with the appraiser. I recorded conversations to see if I was crazy for thinking this way, the amount of gaslighting and teaming up to push a product was mind blowing. Appraisal came back incorrect and gas lit into believing that I was crazy for disputing it, dispute came back and I was right. :$ Bummer was planning on letting them do more transaction for me. One and done. Experience left me dumbfounded. read more

My husband and I are first time homebuyers so we don't have much to compare our experience to, but I can't imagine the process being much smoother. We closed super quickly on our house and Katie and her team didn't miss a beat. There was even a point when my husband was taking his sweet time to get some pertinent info to them and they still managed to get everything wrapped up with a short turnaround. Everyone on the team was friendly, responsive, and available to answer our questions. read more

The best out there. Katie and her team are amazing. So helpful and knowledgeable. We bought our first home with them and we are forever grateful for them. read more

So glad we were able to be supported by Partners! 10/10 would recommend. Katie is the best and we were so lucky to have her help along the way read more

We could not have asked for a better lender than Katie Pastor! Katie and team were extremely professional and responsive. She was always available to answer our questions and went above and beyond to make sure we knew all of our loan options. I highly recommend Katie and her team to anyone looking to buy a new home or refinance! read more

Josh is an amazing loan officer. It is like he wants the house more then you do. He is very on top of things and always getting everything in a timely manner. He is not pressing to where it is annoying like most others, but allows you to take your time and makes sure that you are able to get everything and doesn't put pressure. Extremely professional. I will always go through Josh as he is the best person I have ever dealt with from a loan standpoint. read more

This is the most unorganized mortgage company I have ever felt with. Jill, while she was responsive, her story changed constantly. It was all out of her hands...... she had no authority to do anything or move the process along. Their underwriters did not know what they needed and a process that should have taken 3 weeks took 5. They piecemealed everything and it severely delayed our close. They would provide a date and then it would change. They would provide a time and it was then hours later with no explanation. They over promise and under deliver. I don't recommend them if you are in a hurry or are contingent with another property, you will lose your rate lock and possibly the property. The buyers purchasing our property went with these lenders and it was the most frustrating situation. Please beware of what you are getting into. read more

Katie Pastor was recommended to us by friends for our refinance and we were completely satisfied. Her and her team were all awesome and it was a fluid, smooth process. They kept us informed at each step and answered any questions we had. I would highly recommend her and her team. read more

We had a great experience with Kendra and Katie, they were so supportive every step of the way. The entire process was super fast and efficient, so we highly recommend to anyone who buys in Sacramento area! read more

I have been very impressed with Partners Mortgage working with Dan Trindad and his team they are very professional and take great pride in taking care of their clients. I have worked with Dan over the years and I've personally seen his care and compassion for those he works with. I would definitely recommend Partners Mortgage if you were looking to become a part of their team or need a Home Loan. read more

Just when I thought I wouldn't be able to buy a house this year, here I am, mid-year and a proud home owner. Allison worked around my issues when other companies simply said no. She stayed on top of things and was always available for my questions and concerns. She recommended me to my realtor and they communicated and worked well together. I will recommend Partners Mortgage to all my friends and family. Thank you for everything Allison! read more

Matt has the best customer service, advice, and support. He was able to close our house in just 15 days!!! That was a big factor in us beating out the other offers with our "extremely fast" close. Matt always takes the time to answer my questions and "what if" scenarios. Matt Von Bergen is the best in this business that's why he helped us with 3 home purchases (and why we will be working with him on our future loans). Thanks, Matt! read more

Partners Mortgage went above and beyond to help my Nephew & Niece Purchase their New Home! I highly recommend them if your looking to Purchase a home! read more

Would recommend Partners Mortgage to everyone! Katie and her team are phenomenal! Made what should've been a stressful time buying a house a very pleasant experience! read more

Amazing group! We couldn't of asked for a better team to work with always completely professional but made you feel like you were their only client and needed the most care. We didn't have the best experience the first time around and so to try again with another mortgage company was scary, I was hesitant. Katie, Adam, and Jennifer were so patient and made us feel so important. The process was smooth, fast and just mind blowing on how eager they were to make sure we understood each step and what was needed from us. I highly recommend this team, especially as a first time home buyer having people on your side who are patient makes everything worth it. My fiance and I couldn't thank Katie Pastor's team enough!!! Thank you from the bottom of our hearts. read more

Amazing company! I have purchased many homes and the service and integrity are stellar!

So I went to see if I could get approved for home loan for a home I was interested in purchasing and was asked "Any Chance you can get a raise?" I am sorry but that is so insulting. Instead of offering any other options I was asked if I can get a raise...I will never recommend this company to anyone. read more

My experience with Partners Mortgage was amazing! My Loan Officer Katie Pastor and her Team were top notch! Katie always made herself available to me around my schedule, including meeting after hours and on a Saturday. She was completely upfront about the process and timelines. She was able to give me side by side comparisons of different loan programs and the benefits and drawbacks (if any) of each. She gave me her opinion on which direction she thought would suit me and my budget and was able to find that I also qualified for a down payment assistance grant! Not a loan a grant! I had never heard of that! I went in knowing what I wanted to pay monthly and she was able to lay everything out so it was clear and concise. She was incredibly knowledgeable and understanding of the fears I had and put me at such ease. Being able to walk out of her office with a firm amount I would be comfortable paying and knowing the amount I could look for in a home was such a blessing. Within about two weeks I found the home I wanted to buy and off to the races we went. Because the process upfront had been so thorough, there was only one thing that was needed from me throughout the whole process. Katie's wonderful right hand Jennifer was constantly in touch and keeping me updated. We had docs about 2 weeks before my closing date which was so great, all we had to do was sit back and wait. As someone who works in the industry, this was one of the easiest transactions I've ever seen and the fact that it was mine was the best part! I could not have chosen a better company than Partners Mortgage, a better Loan Officer than Katie Pastor or Processor than Jennifer Bittle! They absolutely made my dreams come true! read more

My husband and I have worked with Karla Hawe at Partner's Mortgage many times in the past five years. She has helped us secure a home loan for our dream home, at a great rate. We were also able to refinance and take advantage of dropping our mortgage insurance because of a program that rolled out in 2015. I highly recommend Karla and have referred several of my friends and family her way because I know they will be in good hands. read more

I've know Dan for quite a while know and can say Partners Mortgage has a sincere passion for helping people! They not only take great care if their clients but are also involved with the community and charity. I would highly recommend using them for your home loan. read more

Partners Mortgage is the only place I will send my clients for their mortgage needs. They are honest, hard working, have the most competitive rates and loan products, and get the job done on time, every time! read more

worst place to get a loan .what a nitemare wasted 5mo of my life , after 2 months eric engman tells me my income to debt ratio failed the loan.GEE isnt that phase 1 !!.?. so i went to vitek up the street , whare i met nady and jason they got the same home financed with no problems at all read more

Partners Mortgage is a such a great environment to work in and I am very proud to be a part of the Partners mortgage team! We have so much knowledge and expertise under one roof that it makes my job easier. It is with great pleasure that I am able to help families buy a home or refinance their home. Integrity & solutions, that's what we are all about. read more

I have to agree with Rebekah's review, this is the most unorganized mortgage co. I have ever worked with. I have done three investment properties over the last 3 years and refinanced my home also in that time and i have never had the issues I had with these people. I gave all my info to them told them I needed the appraisal in about three weeks. I then called and texted the loan person repeatedly asking how things where going or if they needed anything. Was assured many times things were progressing normally. I called the beginning of the week we had agreed on the appraiser and told him the end of the week would be good. That is when all hell broke lose. Never could get a call back from the loan person, was sent a text saying he was having trouble getting my rate, even through that had been settle three weeks prior. To make a long story short after escalating the issues found out that all of my paper work which they had had for four weeks had just been sent to the underwriters!!! There was no lender secured , there was no appraisal ordered and no one had looked at my documents. WHAT A JOKE DO NOT USE THESE PEOPLE! read more