I would like to recognize Jordan for the excellent service he has provided in handling our…read moreprofessional liability insurance since November 2023. Throughout this time, Jordan has always been highly responsive, professional, and helpful. He has consistently answered our questions promptly and assisted us whenever needed. His excellent service has made our experience with your company very positive. We sincerely appreciate Jordan's support and would like your company to know what a great job he has done.

We bought a policy through them for one year. Terrible customer service. They don't answer their…read morecalls. They don't return calls when messages are left. I'm not sure why their ratings are so high. Thank God we didn't have to make a claim. So grateful we found another insurance provider.

Scott was very professional throughout my experience shopping for new home and auto policies. He…read morewas very quick to respond on any inquiries I had on my end. Not only was he able to save us money but improved the coverage we previously had with our past carrier. I would honestly recommend Scott for your insurance needs! Very responsible and works for you! Bernie

I reached out to Scott regarding auto insurance and he was very honest about what he could offer…read moreand ended up recommending that I go with another carrier, based on his expert analysis. I was very pleasantly surprised at his honesty and generosity regarding information on the insurance options in today's strange post covid climate. He later spoke to me to answer questions I had about recommended coverages, even though I would not be a client in the short run. I would highly recommend working with him. Exceptional integrity and customer service!

Lawrence is an extraordinary insurance agent and will go above and beyond to take care of you. As a…read morereal estate agent and mortgage broker, I have a lot of clients that need to secure a homeowners insurance policy for their home. When the time comes, I am happy to recommend Lawrence and his Farmers office. Lawrence and all of his associates are professional, knowledgeable, and respond very quickly to inquiries. They are extremely flexible with the quotes they give and will always make adjustments to meet the homeowner's needs; that can include adjusting deductibles, coverage amounts, or premium amounts. I have worked with plenty of insurance companies throughout my career, and I can say with certainty that I wholeheartedly trust Lawrence!

We had a great experience working with Lawrence Ku Agency, especially Tiffany. She listened to our…read morepriorities, explained our options clearly, and helped us find coverage that best fit our needs. She was knowledgeable, responsive, and a pleasure to work with. Highly recommended!

I'm a mortgage broker, and I was introduced to Julius by one of my clients who uses him as their…read moreinsurance agent. In my business, one of the most important things during a home purchase or refinance is speed, communication, and service -- and Julius absolutely exceeded my expectations. From the very beginning, I was blown away by how responsive, knowledgeable, and efficient he was. After seeing firsthand how well he took care of my client, I started referring more of my clients to him whenever the opportunity arises. Whether it's residential or commercial insurance, I know my clients are in great hands with Julius. The feedback I continue to receive from them has been incredible -- they consistently mention not only the outstanding level of service, but also how competitive his pricing is. I think it speaks volumes when another business professional is willing to confidently refer their own clients. I highly recommend reaching out to Julius for all your insurance needs. You won't be disappointed.

Julius was very helpful and thorough.. he explained all the coverage options in detail.. One of the…read morebest insurance agents I have worked with!

My insurance randomly cancelled our home insurance policy without notifying me. So I reached out…read moretoe them to try and get a renewal. Fortunately for me, I reached AIS Insurance and was connected to Todd Ullman, a sales rep. He was absolutely amazing in helping me find the lowest pricing available, walking me through the process, and answering all the questions about sewer lines, solar panels, coverage, and mandated requirements to have insurance. He was able to help me cut down our original quote by a few hundred dollars. Most of all, he was super patient and really helped ease my concerns when our insurance suddenly did not renew. I would definitely recommend AIS Insurance and Todd to all my friends and family.

The pricing I received was great and dramatically lower than the other quotes I had received…read more Unfortunately, the follow-up from my sales representative, Jonathan Garcia, CA Insurance License #0D97893, was extremely disappointing. We spent more than 45 minutes on the phone putting the quotes together, and he said he would email me all the information so I could review it. I never received the email. I called twice to follow up and eventually reached someone else, but she was unable to access the quotes. After investing that much time, it was incredibly frustrating to feel like the entire conversation and effort had been wasted. You should not have to follow up multiple times just to get the information needed to purchase an insurance policy. If the pricing had not been so competitive, I would have walked away. Thankfully, I later chatted with Cheryl, who was amazingly helpful, responsive and a pleasure to work with. She deserves five stars!

Derrick is the best! We've been using him for years and he has never let us down. We've added cars,…read moreremoved cars and had issues we had him help us with and his attitude and responsiveness has always been A+. Him and his family run this office. I hope others give them a chance. They're really honest and professional!

Highly recommend working with Derrick. Incredible customer service, attention to detail, follow up,…read moreand genuinely has your best interest in mind. Easily one of the best reps I've worked with anywhere, regardless of industry and nature of service.

Exceptionally helpful in obtaining my temporary disabled parking permit following surgery along…read morewith getting passport photos. Efficient service without the DMV wait.

AAA is the worst insurance company ever. When I quoted, they…read moreinput 900 miles per year (I was not aware) for a lower quote just to cheat me in. And then they suddenly doubled the premium with some system error, and when I want to cancel, they charged me another $400 cancellation fee!! AAA is going to go downhill fast.

I just got back to work after not being able to work for two months due to covid…read more I shopped all around and talked to several different insurance companies that work with dog groomers.(btw they are in Kahootz with several other insurance companies, but hid that knowledge from me- so a great deal of that research was wasted time because I was looking for quotes and services from what I thought were different companies) I was aware that I needed a special insurance that covers my van, bailee insurance for the dog, and would cover loss of wages if my van was out of commission for whatever reason. Well- my Van gets damaged and needs to be in the shop for two weeks. "It's ok-" I tell my partner.. "Zach Davis assured me that we're covered" Wrong! Apparently, Zach hooked me up with an insurance that would only cover my loss of wages if I was to incur damage at my address! If you can't understand the irony in this: I'm a mobile dog groomer- my house could burn to the ground and it would not affect my work.. Here is how I was mistreated: 1. I was tricked into thinking that several different looking insurance companies were all different, but found out later that they all work together- effectively wasting my time. 2. I was mislead into getting insurance that can't come anywhere close to helping me in the real world situation that I am now in. 3. Once I pointed this out, I got a quick "sorry you feel that way" and no wanting to make things right, just a suggestion to go somewhere else. (Keep in mind I lost two weeks of pay that I was just expecting would keep me above water after being down for two months.) 3. They refused refund the money that I have been exchanging for a worthless insurance after I cancelled-their reason for this is that If another claim was made, they would have to respond to claim if something was to arise when the policy was in place... I can sign a paper stating that no other claim will be made-then can I have back my stolen money?! I hope you all take this to heart and at least get a lawyer to read whatever the entity of - choice plus/the hartford/Pet careinsurance/pet biz insurance, etc. -wants you to sign Screwed over mobile dog groomer, Adam French

Zach is my first and only call for insurance…read more My girlfriend Alyssa and I just moved out for the first time. I needed renters insurance as I have lots of expensive musical equipment. Zach is very knowledgeable and clearly explained all the relevant policies and contingencies. I was under a tight timeline, but Zach was able to get me set up on the spot after I decided on a policy he recommended best fit my needs. If you need insurance, Zach is definitely the one to call. He's extremely friendly, professional and passionate.

Very much impressed with the service I received from Manuel (Manny). He was extremely helpful and…read moremade sure I not only got my policy lowered but was very attentive to detail and made sure I received everything I asked for. Helping me find a cheaper policy honestly was the best thing I can do for the start of this year. Manny made sure that is definitely what I got! Thank you for your patience and genuine concern by going out of your way to assist me all day!

Highly recommend you to go with Paul. Paul is an Honest young man that's goes above and beyond for…read morehis customers in getting the best deals. Thank you for making sure I got taken care of and insured.

I've been dealing with David for at least 2 years now, but recently, I called to talk with David…read moreabout adding a new car. His assistant or whomever called me back was such an order taker , like the rest, hence the reason I only want to deal with David. Her demeanor, like the rest, definitely changes when I tell them that I only want to deal with David. Though he never called me back, I ended up calling back and he picked up. He and I talked for a bit as I wanted a better explanation to understand the policy. He said he needed to go into a meeting but that he would call me back Monday (7/29/24) morning. He never did. I even gave him a few more days before I tried calling. Since then, I've left him 3 messages and no return phone calls very disappointing at the lack of service.

Both my adult son and I are long time customers of Kessler Alair and we have found their services…read moreto be top notch. I want to specifically mentioned "our agent" from their Upland office, Ms. Tracie Greathouse. In all our dealings with her, the most recent one involving renewal of our auto policy, Tracie has always been professional at her finest. She answers her phones, acts promptly on requests made, and through it all, she is always pleasant and courteous. It is such a pleasure having her as our agent. . I appreciate her very much.