Guy showed up, immediately assessed situation, fixed problem in under half an hour. Impressive.read more

Honest service, very helpful. Didn't try to cheat me and showed up on time. I would recommend them…read moreto anyone

They don't do warranty work, but they are the most reliable, reasonable kind appliances guy out…read morethere! Highly recommend to all my friends!

I found 1st Choice on Yelp and read a few reviews. Mike came out 2 days after I callled to work on…read moreour washing machine (leaking water). It turned out to be an easy fix and he even helped with our dryer vent. He was reasonable and I appreciated having someone come out and help us out. I do recommend 1st Choice. I hope you have as great an experience.

Our fridge/freezer was not functioning properly. We were going to buy a new one because our fridge…read moreis over 15 years old. However, we spoke with Brandon and told him what we were experiencing. He advised us that he could fix it and save us lots of money. Turns out it was just the relay that needed to be replaced. Brandon took his time explaining everything he did to help me understand the problem and fix it myself next time if it fails. Fast forward 3 months later. We had a bad storm and a power surge ended up frying the relay he used. Without question, he came back the next day to replace the relay again and service the fridge due to his warranty. Super nice guy, honest, and effective technician. Grateful for his services and the way he operates. Highly recommend.

We had a great experience with this team!! I contacted them regarding installation of a new gas…read morerange that we purchased. They quickly scheduled my service call for the next day. The installer provided continued communication with us prior to his arrival with expected times of arrival. He did a great job and was most pleasant to deal with. We will most definitely call on these folks in the future all our repair/instal needs.

Brendan has been so helpful in fixing many appliances over the years. He is personable and…read morereasonably priced.

Wouldn't know the quality of service. I called to schedule service and Greg was a no show 2 days in…read morea row!

This is a local family-owned business that has been around for almost 50 years. I called them about…read moremy electric range, which has been cutting out periodically, and they were able to diagnose the cause over the phone, saving me the cost of a house call. They gave me an estimate for repair, which justified buying a new unit. I really appreciated their honesty and helpfulness, especially since they are not in the new appliance sales business. And to top it off, their phone is is always answered -- and by a delightful lady named Bonnie, who's part of the family. This company is a throwback to simpler times, and they're a pleasure to deal with. I almost hope one of my other appliances will break down, so I can have them repair it!

Phil did a super job in getting our KitchenAid mixer back on track. There were some serious repairs…read morethat were needed, but he did a thorough and effective job and good time for a fair price. I have friends who are bakers who have two other KitchenAid mixer's out of commission right now which they need for their business. I recommended kitchen appliance and repair to them, and they are going to patronize Phil as well.

Deven answered my many questions honestly and recommended we buy a new dishwasher because of it's…read moreage and the difficulty of getting parts for it. He did this by phone & text. No service charge for an in-home visit. This is a man you can trust! I really appreciated how he helped us!

I have used Deven a few times, even with our Electrolux double oven. With our Washer and Dryer and…read moresoon for our fridge. He is absolutely the best I have ever used in any state I have lived in. He is knowledgeable, has credentials to repair many lines, he is honest and he knows his stuff. I don't trust anyone else in this county. I lost track of him for awhile and was surprised when Lowe's appliance dept knew where he was. Thrilled!

Customer service was great. David repaired my dishwashers and assisted with preventative methods…read moreto eliminate the problem from reoccurring. The pricing was good for the repair. David was very responsive throughout this process.

Who would've guessed that Samsung is not a common brand that appliance repair contractors can fix…read more I contacted a few different contractors with no success. It looks like they serve a large area, so when I called I was told that they would be in the Richmond area on Wednesday and estimated the timeline of 11-1pm when I called Monday. The interaction was super quick and cordial. I did a search using Yelp, contacted someone I've used before and others sent me a quote. The company I used previously did not work on Samsungs. Professional Appliance Repair responded and told me to give them a call which I did. Talked to them and they were up front telling me $79 for the service call and if they find the issue and fix it they charge would go towards it. This also happened to be a rental home I manage so they asked me for the tenants number so they can work with them as far as time line. Everything was seamless, they came out to the house that morning and worked with the tenant. They found an issue with the sensors, which required that they order the part. They indicated it would take 3-4 days or so to get the part in. They got the part in the following Monday and fixed it. They accept venmo which is what I ended up paying through. Overall great experience and super responsive. I would totally use them again for the rental and my own home!

Bought new Refrigerator 2023, kept making click noise. Young tech came and replaced fan in fridge,…read morestill made same noise. At 19 months fridge quit and lost contents. Haley Service department would come look for fee, but if it was compressor they don't work on them. ??What?? Found someone else to look at it and repaired it and could have been that ice maker in freezer was turned on the whole time. Was not hitch up to provide ice. That was clicking noise I kept hearing and may? have been why compressor died.? Also Whirlpool was of no help except to sell me an extended warranty thru another company! I would NOT buy from Haley's again or buy Whirlpool!

Amazing Sales person and even better delivery service. I am very impressed. I will shop there…read moreagain for appliances

Very quick and efficient! My technician came out to check my dryer and was very respectful,…read morepersonable, and informative! It was a fantastic experience.

Long story short- my landlord uses this company for repairs and they have yet to fix my dishwasher…read morethat's been broke for a month. The last two parts they ordered were broken. They also don't answer their phone you called her main phone of your voicemail mailbox Is full and you called her cell phone and it rings and rings and rings and then there's silence the phone call and so they don't even answer the telephone calls. Completely worthless. I guess I'll just have to hand wash my dishes for fourth time.