The new management has been extraordinarily helpful! Kiersten has helped us find an excellent…read moreapartment and catered to our needs well above what her job required. The woman needs a raise and a break; she works too damn hard! Even answered my emails way passed normal hours of operation! Along side her, Edwin the maintenance guy and Amanda have also been extremely accommodating and friendly. Overall I'm very satisfied with the treatment we have received so far! I am very much hoping our stay at Westcreek will continue to be as excellent as it began.

Deliah was so helpful, patient and professional. The community is quiet and well maintained. Take…read morea look if you're interested in living in Oak Park, CA.

We lived here for two years and loved it. The grounds are generally well kept and the apartments…read moreare updated and clean. Their pool area is great and there is usually next to no one there. We went on several occasions and had it to ourselves. The staff is all very friendly and helpful. Maintenance, especially Anthony, is excellent. They promptly answer requests and we were always happy with their service. I felt they went out of their way to make sure we were comfortable in our home. I would highly recommend living here and would have stayed longer if we weren't relocating to another city.

They've deleted all my other one-star reviews, but I'll keep posting! They also blocked me from…read moreposting on their Facebook page because they don't like to be exposed or called out for their lies and disrespect for their residents and their children. DO NOT LEASE AT ANY JONES AND JONES PROPERTY. The AC units cause fires which they front office will just blow off. The plumbing is AWFUL with literal FECES AND RAW SEWAGE coming up through the showers. But they will only put a band-aid fix on that so get used to that raw sewage smell! They also allow illegal parking in front of mailboxes that have been broken into and vandalised. So your mail is not safe. Also, our car port storage unit was broken into and stolen from. They only respond to emails or concerns after several follow ups or if you call them out in a public forum. But they don't like that so they delete reviews and comments and will block you from posting on their community page, a community that you live in! But the biggest issue is the thief in the front office stealing rent checks. The front office will promise you that they are "looking into it" and will follow up later that day. But I'm now over a week waiting on a response to see what happened to our rent check that someone at the front office probably stole. This whole community is a scam and these people should be ashamed for working for this company. They DO NOT care about safety concerns, they only care about getting your rent check and buying good reviews so they can save face. I regret every living here and can't wait to be out of here! WORST LIVING EXPERIENCE EVER.

UPDATE: Still have cockroaches. I have contacted the Westlake Village City Hall. They have…read moreinformed me even though I have a Westlake Village address, I am zoned "Thousand Oaks" so I have contacted Thousand Oaks City Hall and they are filing a report and taking action. The process: they notify county, county comes to do an inspection. Then they decide if the building needs to be tented and vacated. I am starting the process to break my lease with the on site manager. Such a nightmare, no one...let alone a single mother of 2 should ever have to go through this awful mess. The mold problem cannot be addressed. I am informed that the state has no legal action or law for mold on property windows. I will attach some photos so you can all see what we have been dealing with. I took this action, because this apartment complex needs to be accountable. They are spraying my home with toxins. I have asked for list of what chemicals they are using and I have never gotten it. I also found out, they should be spraying every 3 days three times a day. they have been spraying my home only, once every Monday. My neighbors were not sprayed until recently. We all should have been warned and sprayed in the correct fashion...and possibly put in hotel. And a cleaning service and carpet washing should have happened after...but NONE did. I spent a week cleaning up the dead and live bugs left behind after fogging was done. My carpet was full of cockroaches trying to flee the kitchen and crawl away. I will have to pay for a cleaning service to come...and a carpet cleaning service to come...unless the city gives us orders to leave...then-I won't even bother, I will just go. I cannot tell you the damage this process has done. I have had migraine headaches and my skin has broken out...all from the chemicals. I could never recommend this complex to anyone.

Cons: What everyone else says about the bugs is true! We have mini-roach looking bugs that crawl up…read moreour kitchen drain every night and spread germs on our clean dishes in the dishwasher. Disgusting. Our cat hunts them at night, every night at 10pm. We keep our kitchen clean but there is no stopping the bugs. One more con that is not related to IMT directly is that a lot of the tenants here smoke. It is hard to get a breeze without the smell of smoke in the evenings. I suppose this is just part of living by tons of other people who have the freedom to choose whether they want to smoke or not. Pros: The apartment complex is mostly quiet, except for when people decide to have loud fights in the middle of the night, during which everything can be heard. But during normal nights, it is easy to get a peaceful night's sleep, which is rare for an apartment complex. Another pro: jacuzzi is awesome. It's large enough to enjoy some time with several friends in a hot tub.

From the moment I walked into the office I have been so happy with Kristin. She has gone above and…read morebeyond in so many ways. I see that she really cares about the people she deals with and really wants to make living at the apt complex feel like home. She really made move in day so easy. I just moved in but I am really enjoying the ways this apt feels so comfortable. It is quiet and the surrounding area is beautiful. The people I have met have been friendly and willing to help. I love all the windows and am so happy to have a garage. I can't say enough good things!

Randy of Country Oaks Apartments is one of the most knowledgeable and well-equipped service…read moretechnicians I have met. He was the first person I met at Country Oaks, and his professionalism really shined through. From painting my unit to giving me tutorials on the workings of my entry code to my garage door opener, Randy always instructs with patience, care, and kindness. A better representative of Country Oaks you couldn't wish for! Thank you so much, Randy. I really appreciate you. David S.

I have waited 1 year to move in to the Americana Simi Valley, Waiting for my lease to end…read more I'm moving in 3 days from now . Every time I stop by the property is so clean, quiet ! On weekends the pool area has Life to it, lol.. but isn't that expected). Most dealings renting my apartment has been with Claudia, very professional, knowledgeable, patient and very nice. Finding my lease on line was almost impossible ( for me ). I called the office for help and April helped me, and got the job done . Thank you April. I have Always given compliments AS WELL as complaints. Even though I'm retired now, but working is at times difficult and giving Good customer service isn't always an easy task! I for one love people and kindness can mean the world to someone that is having not so good of a day, or just a smile is worth so much !! I am so Grateful to have rented my unit here at the Americana, Simi Valley. Ive waited a long time. I pray it's my last home. On that note God Bless you all and give that someone a sincere Smile ( it's free ). I will give updates, as of now I give a 5 star review

I have lived here for 2 years now and I am very happy here. April and Claudia are great ladies who…read moreare always available when needed. The building is always clean and quiet Best apartment building I have lived in.

I lived in this apartment complex for two years, and I can honestly say it was a wonderful place to…read morelive. The apartment was cozy, comfortable, and truly felt like home. The administration team was excellent -- whenever any issue came up, it was always handled quickly and professionally. I especially want to highlight Lisa. She is amazing -- kind, caring, and always ready to help. She made the whole experience even better, and I'm very grateful for all her support during my time here. I was really sad to leave this place. I also want to mention that I kept the apartment in great condition for the full two years, and I truly appreciate that they were fair and returned my full deposit. That is rare these days, especially in California, and it says a lot about the honesty and professionalism of the management. Overall, I had a very positive experience living here, and I would absolutely come back again. In fact, I hope to return in a year. I highly recommend this place to anyone looking for a comfortable home and a management team that genuinely cares.

Great place to live. Friendly neighbors, overall affordable for what you are getting and convenient…read morelocation to the 101 and 405. Lisa the building manager, is super responsive and is usually able to get your maintenance requests completed within a day of reaching out to her. Only complaint is street parking is difficult to find for guests but you get your own parking spot in a gated lot.

While I don't write many reviews I decided to let anyone renting an apartment they should give…read morePatricia Parc Apartments strong consideration . It is a fairly new apartment that is priced reasonably and both the management team and people r great.

I don't always write reviews as I feel you never can judge a place by someone else experience!!!…read more Last October we moved into the most beautiful apartment building in Simi Valley! From the front of the building you can't even tell it's an apartment complex of 65 units, pool, with a court yard that makes you feel your on vacation. From the first day I meet with Leah ( Property Manger) she made me feel at home ! Leah spent over 3 hours taking me to different units all over the building, I couldn't make up my mind which floor , what side of building I wanted . Leah was so patient and from that day I knew this was home for my family . This past year with everything that has happened, Leah has made sure the community here stays safe and happy . Leah lives on site and it's nice to know that if I or my family ever need anything she is only a phone call away . A perfect example is I work 38 miles away from home . One day my daughter called and needed help, and I called Leah and with any hesitation Leah was in my house helping my daughter. There have been times when Leah has checked on my dogs . Like I said in the beginning you can't judge a place by a review . Come down or call and see what you and your family missing out on. Thanks, Leah, and all the other staff for making this place home!!!

It was FANTASTIC!!! Karen, José, Thomas, Brian... ALL THE PEOPLE are great! If something goes wrong…read morein your apartment, they FIX IT... right away. No waiting. EVER. I can't imagine having lived anywhere else for 7 years. It truly is a LUXURY APARTMENT... but it would mean NOTHING IF THE PEOPLE RUNNING IT WERE BAD!! Not this place! We had one of only two apartments with a huge patio on the third floor! The view was spectacular and I photographed it nearly every day! I thank these wonderful people for making our years so wonderful. Carlos Properties are special... and I thank them, too. Mostly for hiring the right people to run your properties! God loves me for allowing me a great place to live with my husband!! PS: I want to know when you have your next shindig... you never know who's going to pop in!!

I have lived in the Villagio apartments for over 10 years, and I am eager to share my experience…read morewith anyone looking for an apartment in Northridge. The Complex is beautiful and well kept. I have stayed here because the units are spacious and some include a washer and dryer. Our apartment has a fireplace and feels cozy during the rainy season. The pool and BBQ area are freshly renovated and the gym is clean. The location is in a prime area conveniently close to the local mall, Costco,Best Buy, Restaurants and coffee shops. The maintenance team and the office staff are prompt at resolving any issues in the unit and the building. Overall my experience has been a positive one and I highly recommend this community to anyone looking for a beautiful and safe neighborhood.