The one thing I'm happy with is that Dr. Kuperstein is very kind and does not push unnecessary treatments. I do not like leaving negative reviews of places, but it's getting ridiculous. They leave no room in their schedule for flexibility to get your child in even after a snow day cancellation or family emergency, and guess what- these things happen to people?! My son's appointment is being pushed back almost TWO MONTHS because of a snow day, which means he will have braces for almost 2 extra months if he can't get in due to a cancellation. If you arrive more than 15 minutes late, they tell you the next availability is 6 WEEKS OUT. They make no effort to get you in. Oh, and he has metal braces on the bottom and ceramic on the top. He needs to go in almost every month to fix the wire on the top that inevitably pokes him in cheek. read more

As soon as they heard that I went to Smile Direct Club for my previous treatment they stopped listening and were frankly quite rude

And 1 star is generous at best. The front office staff and the director of operations were beyond unprofessional. The director of operations was unbelievably rude, nasty, accusatory - way out of line. Worse, she attempted to throw my dentist's staff under the bus. Run far and fast. read more

I was referred to Dr Kuperstein from my dentist. I had a lot of reservations of getting orthodontics in the first place as an adult. Dr Kuperstein and her assistant were very friendly and accommodating. They thoroughly explained the process and timeline and walked through different options during my consultation. I did not move forward at this office as I found that it was not in network for my insurance which is the only reason why I didn't select Parkside. The front staff is friendly and attentive and bonus they have a parking lot behind their building! read more

Unfortunately I am here because I have to spend money on braces for my daughter. Fortunately this place was recommended my my dentist because the staff is great, and talk to my daughter & explain things to her while I listen. Several of the neighborhood kids go here and I haven't heard a bad thing about it. read more

Parkside Orthodontics - Lobby - Orthodontists Near Me - Portland, Oregon

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I was refer to Parkside Ortho, from my Dentist Dr. Rafia in NW. The location is easy to find and they have a parking lot in the rear. The front desk team is very nice, and welcoming. The ambiance is light and they have coffee, tea, and water. Since I was going in for a consultation for braces I met with Nichole the treatment coordinated. She's super friendly and bubbly, high spirits and a total people person. When I met doctor Kuperstein she was super friendly and informative- she gave me three options. I asked my questions and we chatted a bit. Then Nichole went over the options and my insurance coverage and made plans for what were the next steps. Overall great first impression!! If I decide to move forward with this process I will update this review read more

Having endured many years of being self-conscious of my crooked teeth, I had finally summed up the courage to get braces as an adult. Braces are an expensive investment, and I really wanted to have them done right. After much countless research and a couple of consultations at different orthodontic clinics, I finally decided to get my braces done at Parkside Orthodontics. I chose to get my braces at Parkside because of how knowledgeable and friendly Dr. Kuperstein and her staff was when I went in to get my consultation. They were able to clearly explain to me my situation and the treatment options that I had choose from. As of now, I think I had made to right decision to go with Parkside. It has been a little bit over a year since I have gotten my clear braces. The change in my teeth alignment and straightening has been exciting and wonderful. Dr. Kuperstein and her staff has not only been friendly, knowledgeable, and courteous, but they have also provided me with great advice and communication to ensure that all of my orthodontics needs are met. The service that they have provided up until now has exceeded all of my expectation and has met every dimension for quality. They are truly reliable, responsive, assuring, empathetic, and tangible for their patients. Overall, I highly recommend Parkside Orthodontics to all those in need of a great orthodontist. read more

I've been a patient at Parkside for what felt like forever, but it was actually about 5 years or so.. Within this time, I went through a maxillofacial surgery that definitely added more challenges then we both anticipated. But though it all, for the entire time, Dr. Kuperstein was amazing! the fact that my surgery was a success. The fact that I am more confident then ever before when it comes to my smile, I owe it all to Dr. Kuperstein. There is no doubt the surgery wouldn't have happened if Dr. Kuperstein didn't step in and interject the way she did. For that, I am forever appreciative, & thankful of Dr. Kuperstein and Parkside orthodontics. I encourage anyone who is not fully confident with their smile to give Parkside a try. You will be well taken care of & fully satisfied with the high level of care, & patient centered service that you'll receive. read more

I was surprised to be treated so poorly here. I selected this office based on positive reviews, but for whatever reason, I had a very negative experience and was treated extremely unprofessionally. read more

I have been a patient of Dr. Kuperstein's for 1.5 years now. As an adult, going back to fix teeth I thought were fixed as a kid was hard but the office made me feel comfortable. Dr. Kuperstein quickly saw the issues I was having and proposed a few options for treating. I chose the one that worked best for me. They scanned my teeth and within a few weeks, I was in process. Appointments are easily made and I never wait for more than a few minutes after arrival to be seen. Every communication has been straight forward. The staff is wonderful and friendly. I was dreading every moment of the experience and am surprised at how easily and quickly it has gone. I am nearing the end of my treatment and I am very happy with the results. read more

Reading the reviews below made me so sad, I have debating writing a review but 5+ years after my experience with Parkside Orthodontics, I decided to do so. I am now in my early 20's having to get a second round of braces after having braces for nearly 3 years in my teenage years with Parkside Orthodontics, and this whole experience is bringing up so many bad memories I had at the clinic. I had metal braces with rubber bands for 2.5 years, where only THEN Dr. Kuperstein told me that I needed to have 4 teeth extracted in order for my smile to be corrected, and to pay for another couple years of braces after 2.5 YEARS of getting treatment, not even mentioning once beforehand that this might be something I had to do. Since my parents didn't budget for another few years of braces, they removed my braces early while my teeth still stuck out and my bite was messed up. I was instantly unhappy with my teeth, and didn't understand why she waited so long to tell me I would need to get extractions for the smile I wanted. The funniest thing was when I went to college, I met someone else who went to her clinic and had the EXACT same experience, a few years in Dr. Kuperstein suddenly told her she needed extractions but couldn't afford to keep up with ortho treatment. I spent so many years being unhappy with my smile because of Parkside Orthodontics and I am so happy to finally have a great orthodontist who is helping me get the smile I want. (BTW, I don't need extractions, just extra attention to my bite!) read more

I've always been treated well and respectfully. They are upfront about prices and very clean and thoughtful. I think their prize system is cute and encourages good follow thru. read more

I've been going to Parkside Ortho for over a year and a half while I've had my braces. The dentist is very knowledgeable and personable. The entire staff, from the front desk to the hygienists provide great service and are very customer service friendly. My only complaint is the hours in which they are open. They only have one early day and one late day per week, which makes is very difficult for working people to get appointments. Other than that, I would recommend Parkside Ortho to anyone looking to get braces! read more

Signed up on Yelp just to post this review as I am very disappointed. A few days after my initial consultation with Dr Kuperstein, I called the treatment coordinator, Shanna, on Friday to ask a few final questions and to begin scheduling my treatment. Shanna had left for the day. No big deal, left a message asking for a return call. Monday and Tuesday came and went with no return call. Called again on Wednesday, no Shanna, left another message with a receptionist who assured me that she'd make sure the message got through. Two more days have passed and I still have not received a return call. I assume Parkside Orthodontics has no use for my $7k. I'll coordinate my treatment elsewhere. Thanks for nothing, Parkside Orthodontics! read more

Great orthodontist -- Rebecca Kuperstein has monitored my kids' teeth for two years and now they are finally ready for braces. My son's braces were on in an hour. I've found the staff at Parkside to be incredibly efficient and knowledgeable and professional. I highly recommend them. read more

My daughter was a patient at Parkside for phase 1 of her orthodontic work. We chose the clinic because it was recommended by her (then) dentist, the location was convenient and the cost was reasonable. From the get go, I found them to be hard to communicate with. This problem increased as time went by. While the braces part of the treatment went pretty well, my daughter's retainer NEVER fit properly from day one. It was always falling out and she never got used to talking with it in place. We returned to the clinic roughly every other week over the course of the year or so that she had the retainer, saying that it didn't fit. They would file it down a little, comment on how much her mouth had changed so quickly, and send us on our way. Dr. Kuperstein admitted one time that my daughter's teeth had moved back toward their pre-braces position, but that it was "nothing that we can't take care of later". When I asked her about this a couple of weeks later, suggesting that she needed a new retainer that fit better to hold the space, the doctor denied that there had ever been any movement backwards. She frequently contradicted herself in this manner, and was pretty much always defensive and confusing to talk to. The assistants all seemed burnt out and were usually rough and unfriendly. At our last appointment, we were told that my daughter no longer needed to wear the retainer (even though all her teeth weren't in yet) and that we should wait 6 months before our next appointment, because at age 11 her jaws would be doing a lot of growing and maybe if they grew enough, we could avoid "drastic measures". Shortly after that appointment, my daughter had a routine cleaning with her (new) dentist who was really surprised by what he saw in her mouth and what we told him. He explained that her jaw was more or less done growing and that she needed to get a second opinion from another orthodontist soon. We saw two orthodontists at his recommendation, both of whom confirmed (after looking at Parkside's xrays and comparing them to my daughter's mouth) that the retainer had completely failed to hold the space, that her jaw was pretty much done growing, and that she needed to start "phase 2" asap. We have started braces, along with a device called the advansync, which avoids the "drastic measures' that Parkside mentioned (pulling adult teeth and using a headgear). Parkside never communicated with my daughter's dentist about the work they were doing, which was a surprise to him. Our current orthodontist office is in close touch with him, are kind, clear, informative and available to talk to. I HIGHLY recommend that you seek orthodontic care elsewhere. I'm sure Parkside can do a decent job in many situations but they really really failed us. read more

Horrible treatment of patients, careless and condiscending assistants who regularly stab, jab, and poke, as well as drop instruments into mouth. The doctor rarely communicates directly to patients, and never updates or explains any treatment plan. I rarely feel like I am treated as a human with feelings (physical and mental). Would strongly discourage anyone who wants to be regularly updated on their treatment and would like to be treated nicely to get braces at Parkside Orthodontics. read more

I strongly recommend that you go elsewhere for your orthodontic treatment. I was a patient here for four and one half years of my life. My teeth are worse than when I started treatment. Now I can only chew on one side. My teeth dont look good either, slightly bucked. The reason for these results is that she "forgot" to apply my bottom braces. I didn't understand until now how the treatment should go so I didn't question her. I really thought she was an expert. Now I realize how naive I was. Now other orthos I consulted with are apalled not only that she did that, but that she charged me for full price for half the work. The worse thing was that she lied about so many things to cover her mistakes. There is truly a lack of integrity here. In the end when I called her on her mistakes, her lies and my results she told me "I'll do better next time". In other words, with the next patient. Thanks, glad you were able to 'practice" on me. Do not let her fancy office fool you, she is only now gaining her experience. read more