My husband fell on the stairs and injured his knee and leg. Everyone at this clinic seemed…read moregenuinely caring, competent, and thorough--from check-in to exam to x-rays, and treatment. He left with reassurance that nothing was broken and a knee brace with ice pack.

I am extremely disappointed with the level of care I received during my recent visit. The doctor…read moredid not introduce himself and did not verify my identity before providing care, which made me feel uncomfortable and concerned about patient safety. Additionally, I waited an hour and a half just to be placed in a room, and then another 30-45 minutes before the doctor came in. This excessive wait time was unacceptable, especially since I scheduled this appointment in advance. I also had a prior appointment and was told at check-in that the system for my insurance was down, so I was required to pay out of pocket. However, when I contacted my insurance provider, I was informed that my plan was active. This lack of organization caused unnecessary financial stress and inconvenience. Because of these delays and administrative issues, I lost my entire lunch break and additional work time, which impacted both my ability to eat and earn income. Overall, the experience felt disorganized and unprofessional. I would appreciate a review of this situation and a response regarding how these issues will be addressed moving forward.

Stay away from this place. First time I tried to make an appointment in person they were closed…read moreeven though their hours clearly state on their voicemail they were open. Called several times to make an appointment. Finally made an appointment and had to pay$100 down until it is processed through my insurance. 3 months later I get a bill for the remaining amount. I call the company that collects on behalf of enhanced medical to arrange a payment plane. I was advised I would need to call enhanced medical and speak with Sarah. 3-4 voicemails later I get another bill saying I am 120 past due. Called the collecting company again advised that I had called enhanced medical to set up payment. They said there is nothing they can do and I have to keep calling enhanced medical. I called again and once again left another voicemail. Received a call today from enhanced medical from Sarah "I was advised from my staff you you wanted a call". I explained the situation and that I had left 3-4 voicemails Sarah's response "well I'm sorry I just got this now". I asked to set up a payment plan and asked hats is the lowest they can take "I don't know what ever" ok, then I can pay 5-10 a month "oh 5-10 didn't think it would be that low. You're 120 past due and it will show on your credit at 180 past due" told her once again I have been trying to make payment arrangements since April. Today is June 19 2019. Basically they will. It work with you and will call you back on their time when they feels they're ready. This place is horrible and I do not recommend them To anyone. Search elsewhere for your medical needs.

I do not recommend this facility for a Federal OWCP cases, facility is too careless with paperwork…read more Documentation is essential to a patient's case. Paperwork is rushed, facility need to hire a person familiar with the paperwork and know the negative impact it can have on a case. I was not paid for a doctor visit; I have an open established case for years. Now I have to appeal a decision of non-payment. Anybody who knows about OWCP, know this makes you a target for case closure. Your case will start being reviewed, you will be sent to second opinion doctors, that DOL-OWCP choose. Staff is friendly, treatment is good but none this can happen if cases are closed

Dr Peterson was very thorough in evaluating my situation. He and the entire staff are great.read more

Dr. Durrant has been been a phenomenal advocate for me through a major disc herniation. I was…read moreexperiencing severe shooting pain down the leg, significant calf weakness, and numbness throughout my leg and foot. His office manager, Christine, was quickly able to get me an appointment. While other doctors I had seen were pushing pain meds/steroids, Dr. Durrant knew that was NOT a good long term solution. He was sympathetic and understanding to my situation. Based on my appointment he could tell that my nerve was quite compromised... and Dr. Durrant thoroughly explained my options. Fast forward three months, and I'm on the road to recovery. Without him, I likely would have experienced permanent nerve damage, and would still be experiencing numerous symptoms. My prognosis has significantly improved because of his prompt support and guidance. I'm extremely grateful for his care

Good Doc; Inept, Disorganized Office Manager…read more I would like to rate the doc (4 stars) apart from the manager, (0 stars), but the doc is ultimately responsible for the business. And, it is a business. If you do not have health insurance, or are not part of an insurance network, take caution. Why? Read on. If cost is not important to you, or you have great insurance, read no further. 1. I asked each visit how much it was going to cost since I had to pay out of pocket, and was unemployed, which they knew. I did not receive a definitive answer from either doc nor manager. In fact, it changed from visit to visit. 2. I was given the option to make payments, but was never given a final statement and did not know the total cost. 3. An account statement was never mailed to me, however, a collection letter was. 4. I asked for a price closer to what insurance companies would negotiate. The answer received was, "I don't know what to tell you. Some are billed differently than others." In other words, we charge out-of-pocket customers whatever we can. If that's not enough: 5. I arrived for one appointment and was told the doc was not in that day. I was not given a courtesy call to let me know not to come in. 6. The orthopedic inserts are good, but I still have pain, in limb and pocketbook.

I have never had to research or even think about home health care ever before, and recently my…read morefather had to have knee surgery, so there I was in quite a predicament. I did not have too much time to find a caregiver, so I called a few places that happened to be at the top of the list when I searched for "Home Health Care." I like to think of it as Home Health One found me instead of the other way around. They were the 3rd call I made. The first 2 companies had recordings and I was on hold most of the time. When I finally did speak to someone, you could tell they were trying to speed up the process more-so than I was, so I felt overwhelmed and pressured and hung up. When I finally got to Home Health One, I was able to speak to a real human right off the bat. She answered every one of my questions thoroughly, was extremely patient with me being a newbie to the process, and assured me my dad would be in good hands. That, she was absolutely right about. A nurse was in my living room with my dad the next day. Assessed him and even made him smile, which I haven't seen in a while... I don't normally spend time writing reviews, but this was a great experience and I felt that I should share it, as I know most of you are currently in the same boat as I was.

From the owner: The number one choice for Home Health care. - Skilled…read moreNursing - Rehabilitation Services (PT/OT/ST) - Medical Social Work - Home Health Aide - Pharmacy - Diagnostic Laboratory - Phlebotomy

I went in for a diagnostic panel, simple blood draw and vitals, height/weight, etc…read more One person on staff, but there was no wait. I checked in on the kiosk and she brought me right inside immediately, knocked everything out quickly. Good job drawing blood, one quick poke with no issues. The turnaround time was really fast, I had my appointment on a Monday morning and results were in my email on Tuesday morning. I'd come back here for lab work in the future

The lady at the counter was súper condescending and extremely rude. I went for a drug test not her…read moreattitude. If you need any sort of testing done do not come here as they have zero customer service skills. I would rate zero stars if I could.