This practice is ... okay. I like the doctors, but the office itself is wanting.
The waiting area is large, but cut in two. The reception desk is in the middle and while the staff are nice enough, they aren't the most personable.
The office layout consists of (what appear to be) two separate hallways of offices with a waiting area for each hallway. The problem is, if the area closest to your doctor's office is full, you have to wait in the other and hope you hear your doctor call your name. Perhaps because this practice doubles as a walk-in clinic, the staff don't call each patient and take them to the exam room, which has always been the norm with my previous GPs. It's also not the cleanest waiting room.
My doctor is great, if a bit shy and quiet (then again, so am I). I have seen one other doctor in this practice and he was efficient and personable. I would recommend this practice as the three-star rating is more for the pre-appointment experience; I have had nothing but pleasnt experiences with the GPs. read more