I stayed here a few years ago and recently visited a friend who was staying. The hotel is pretty…read morenew (brand new when I first stayed) and well kept. I think that the price of the rooms is fair and it is close to the mall. The staff are always kind. The best part is that they do allow pets. Best Western is a pet-friendly hotel so they are usually the chain I prefer to stay in when traveling with my dog. I would recommend staying here for those visiting the city. One thing to note. If you arrive late at night, in the winter, looking for a room - your room will be cold as they will not have turned on the heat in preparation for your coming. Luckily there are lots of pillow and blankets.

Very pleasant front desk crew! I didn't realize when I had booked that all the rooms were suites -…read morehappily surprised with the room. We were just stopping for the night after a 1500 mile drive. Food, shopping, Starbucks all nearby in a quiet location. I'd stay here again.

The management charged us 250$ for an unwritten policy. when asked to provide us this policy we…read morewere told that they couldn't give it to us as they didn't have it, it wasn't their problem and bring it up with the general manager the next day. when we went to speak to the general manager George he treated us with such disrespect and unprofessionalism it was disgusting. We spoke to them them three weeks ago that we were having a birthday party and NO MENTION OF A 250$ charge. absolutely ridiculous. our room was left clean and zero damages done. Drunk idiots cause more problems then the 5 seven year olds we had. the other staff at the hotel was lovely. cleaning staff was great, front desk lady was kind. Management is the problem there and their "unwritten policy" that no one can show and produce. shameful

This hotel is located in East Point, close to shops including Costco, and Indigo Books. If you…read moredon't have a car, I wouldn't recommend staying here but rather uptown where you can find a Hilton or Delta. Parking stalls around the hotel are free and there are a number of doors to enter with your room card. The front desk staff are overall friendly except for one person. They provide coupons to local restaurants which is very helpful. The room had a large and comfortable bed, large bathroom with 2 person shower (but no tub), and desk with computer chair. I also liked they had free wifi. The breakfast is included in our hotel rate and I was very impressed with the variety and food temperature. They had coffee and tea, hot food like eggs, pancakes or french toast, ham, bacon, or sausage. They rotated the hot food which I really liked so we didn't have to eat the same thing every day. There's a wide selection of muffins, english muffin, bread for toasting, and mini cinnamon buns. There's fruit salad, fresh fruit, yogurt, cereal, and juices. The breakfast is so hearty we really didn't have to eat lunch. My husband used the pool and the covered slide. There were lots of children that enjoyed the slide. The pool isn't very deep so it's not good for swimming laps and more for the slide use. There's also a hot tub which is nice. There were a few glitches along the way. The cleaning staff aren't always prompt cleaning your room, usually sometime in the afternoon. One night there were guests that were extremely noisy early in the morning. I let the front desk staff person know and she offered a reduced rate for that evening which was great. This is one hotel that I would stay again.

Stayed here last night. It was clean and quiet - pretty much you're typical Hotel chain experience…read more The location is great, but they're undergoing construction right now which made things a little dreary. The back entrance and lack of signs kept us searching around for a little while. The concierge was nice but definitely the least friendly of the 7 hotels we stayed at in the past week. The cleaning staff showed much better hospitality. Highlights: 1. Kurig coffee machines in the rooms! 2. Deep end pool (9ft) and giant jacuzzi 3. Clean gym with great equipment/tv 3. Hot breakfast (Get the breakfast patties! Sooo delicious. Stay away from the pancake machine though. It takes wayyyy too long and makes flat/burnt pancakes) 4. Free wifi

So let me start off by saying that I hate hotels. They usually end up being just inauthentic,…read moreempty space where you crash because by law you can't just sleep outside. Anyway, this hotel had to be one of the nicest that I've ever stayed in. (It really does deserve at 5 star rating but my anti-hotel feelings prevent me from doing so.) The front desk people were extremely nice and so were the other guests. I met some pretty cool bikers that liked my suitcase. They were nice guys. The room was a standard double bed room and it was very clean and quiet. The beds were huge and comfortable. The shower was very nice with a traction floor and what I think was a sauna feature. The room had a Keurig machine, complimentary wi-fi, table with two chairs, desk and T.V. with many appropriately placed lights. I didn't go into the pool but the people there looked like they were having a good time. Finally, the morning complimentary breakfast was actually really delicious. I made a sausage and omelet bagel sandwich and had orange juice, a banana, milk, and yogurt. In addition, they had english and french newspapers lying around. J'ai été très heureux. Finally, the parking lot has a lot of space and the check-in/check-out took less than two minutes. A little out of my price range for a regular stay but when I'm older I would go back.

This was a great room and hotel. Staff was super friendly and helpful answered some questions we…read morehad. Room was pretty quiet where the bed was which was appreciated as I guess there was loud people being pretty drunk. We had a junior suite and wow sooo spaciouse. Son loved the huge tub jsut note let the clean cycle go if you push buttons it will keep cycleing. Bed was comfortable and fluffy pillows. Clean sheets. Included Breakfest was great eggs did not feel like the cheap runny eggs and the specialty coffees was an awsome touch. Indoor parking appreciated in this area of town. very easy to get to just off highway so convient on that end.

If you're looking for a hotel that makes you feel like royalty, stay here! The room makes you feel…read moreregal the second you walk in! The bed was extremely comfortable & the pillows were really plush! The bathroom was so extremely clean as was the room! The breakfast was eggs, sausage, bacon, ham, toast, muffins, english muffins, juices & really good coffee! One of the best restaurants I've ever stayed at. The staff was also very accommodating & kind! Highly highly recommend!!!

Booked this based on the great price that I got. It's really close to the container village and…read moreall of the local places to eat and shop. I upgraded to a harbor view room for only CAD$7. From the window you can watch people walking around the board walks, the buskers performing, and the ships moving in and out of the harbor. Although the pricing was great - there were a few things that were bothering me. I booked online saying that breakfast was included. I always get places that offer some sort of breakfast. When I got to the desk they said that it was NOT included and it would be $20 Per person. I also asked for a bottle of water , after seeing another guest get handed 2 bottles. So even though I had signed up for Hilton Honors I was ineligible for both of these perks. Another thing that bothered me was that there were only 2 bath sized towels. I had booked for 2 adults and a 15 year old. I've never stayed at a place that only left us 2 towels. There is a fee for parking. $25 with in and out privileges. $18 for just leaving your car there until the end of your stay. Be sure to get the ticket validated if you want but the in and out access. We're from the US. We tried multiple times to pay at self pay kiosk #3. We swiped , tapped, everything. We decided to just pay at the exit. Same thing. We inserted our ticket, our debit cards. Nothing. The arm was already up so we just left. Toiletries are in full sized bottles. The sink was really over powered. Opening it the slightest bit was like turning on a garden hose on full blast. The water would splash everywhere and I had to place one of the hand towels on the counter to keep the water from pooling and spilling into the floor. With that being said you would think that the shower would have nice pressure. It did not. It looked like some of the water came out of the bottom faucet even though we activated the shower head. I've included some videos. Over all this place was ok but expect all of the extra charges.

This is a good Hilton. We stayed in room 620. It was a great corner/wedge room that was a little…read morebigger, like all the x02 rooms. It was a little musty, but not terrible. I'm sensitive to smells. My wife said she wished we had Fabreeze but that was about it. We got used to it and it wasn't an issue. That may be just what you get right next to the water. I would not hesitate to book here or the same room again. The room was super clean and nice. We enjoyed the fridge, coffee maker, nice desk and other amenities. We don't make it to the restaurant on the main floor. The staff at the hotel was very nice and efficient.

I eat out daily. This Inn is simply beautiful (airy & bright) yet so quaint. We were a party of…read more5, everyone walked away from the dining room happy (the way I like it!) with not one negative comment. I had the Beet Cured Salmon Gravlax (approx 3 oz), herbed crusted rack of lamb and sticky date pudding. So all their food is locally sourced! Gravlax was freshly yum, the 4 pieces rack of lamb was probably some of the best lamb ever & a super portion. Now my staple dessert is the sticky date pudding, I always order extra sticky - pretty good I gotta say.

This heritage home is lovely to look at. The service is polite, friendly, and efficient. We loved…read moreour server and she made great recommendations. But I would find it hard to believe that there is menu item you would not enjoy. It had rained last night so we could not sit in the lovely garden. Next time....

Our stay was absolutely wonderful. We had 2 nights in the cleanest room I've ever stayed in. The…read moretub and toilet are new. Roomy bathroom. The kitchen sink, taps and dishwasher are new. New utensils. Well organized cupboards. Full kitchen. Ceiling fan. Effective blackout shades. That is essential for me. Comfy, giant bed. Tall dresser. OK tv. We are on the 1st floor. We are not experiencing any undo noise. It's also safe for us to walk around at night to the many good restaurants and bars. A pedway is nearby to the shops. Only having one key to share could be a bit tricky, but we did everything together, so it didn't affect us. We were able to back in to our designated parking stall with no trouble. Online check in instructions were clear. I'm so very impressed with how clean everything is.

I was impressed with my second-floor lodging at this historic Sydney Street townhouse -- decorative…read morefireplace, stained glass, modern amenities in the bath and kitchenette -- and the public spaces, especially the sun room, were quite beautiful. The management obtained a city street parking permit for me for a small additional cost -- a most welcome service! -- and it was waiting for me at the inn when I arrived. IMHO, no need to look elsewhere for a very comfortable stay at a reasonable rate ($110 all-in, off-season) in uptown Saint John. I rarely give 5-star ratings and I suspect the other Chipman Hill Suites are just as comfortable and convenient. Incidentally, guests of Chipman Hill Suites are welcome for lunch at the nearby Union Club on weekdays whether members of the private establishment or not. Next time I'll make a point of taking advantage of this offer at yet another historic "golden age" building.

Wow! This place is amazing. Cheryl and Dwight are the best hosts. We stopped here on a road trip…read moreup to Prince Edward Island and they were so hospitable and helpful. The room we stayed in was out back in the carriage house...very warm and cozy and clean. Just what we needed. They even allowed us to use their washer/dryer to do laundry. They gave us tips on what to see in St John and where to eat--check out Britt's Pub! The breakfast was one of the best on our trip...homemade cinnamon rolls, an egg casserole, fresh fruit, and good coffee. Loved getting to know Cheryl and Dwight and the other guests. The room was very reasonably priced and the location is a short walk from the heart of St. John. Wish we could have stayed longer. Would definitely go back.

We stayed here while in St John as we always prefer a B&B to a motel or hotel. Nice older building…read morein the centre of Old Town within walking distance to the City Market and lots of restaurants. The owners are friendly and welcoming and seem to genuinely like people. A huge plus in this business. The room we had was full of old items to match the style of the building. Our only issue was that the beds were very high and hard to get in or out of. Our room had a single and a double and the single had two box springs as well as a full sized mattress on the old wood frame. I realize they did this so the two beds would look the same height but it was a challenge to get in to. A very tiny bathroom was in the room which was nice but the shower was very small so if you need space to move around in there you may want to stay in a different room which may have a larger shower stall. The included breakfast was French Toast & Fruit with Bacon on the side. Huge portions and very tasty. We went out to get latte's as soon as we got up as The Earl of Leinster only offers drip coffee and we are addicted to coffee with more teeth then drip can achieve. I would recommend this cute little B&B if you are looking for accommodation in downtown St John.

I spent Monday evening to this morning at the Delta Brunswick…read more The bed was comfy. I hate when hotels don't leave a full roll of toilet paper ... one was 1/4 full and the other was 1/3 full. My view was of the Saint John City Market. There was a microwave oven and mini fridge in the room. WIFI was complimentary and it was fairly speedy. Parking was next door in a multi-level parking lot (connected to the hotel and the mall) and was $15 a day with in and out privileges. There is a pool and hot tub in the hotel but I didn't get a chance to enjoy them. The hotel is downtown and within walking distances to lots of restaurants and pubs.

Great location. Clean rooms. Carla at check in was top of her game in customer service!read more