Great customer service by Emily! She assisted with a difficult delivery pick-up. Very kind &…read morehelpful staff.

I've been living at the Club at Heritage for the last 9 months. I moved here from Ohio to take a…read morejob at the St. Cloud VA Medical Center. First off, the convenience of the location is incredible. .5 Miles down the road is a Coborns Liquor store and shopping plaza. Just a few miles away is Walmart/Sams Club and a Sta-Fit Gym is close by too. The area around the complex is VERY SAFE and there are plenty of side walks to walk, bike or walk your dog. The Apartments themselves are great. All are well furnished with stainless steel, modern appliances. The kitchens, bathroom and laundry room all have high quality vinyl flooring that really makes the place look modern and classy. There's plenty of room and cabinets for all your storage needs. I'm in a Studio but started in a 1 bedroom. It was too big for my lifestyle. But I was able to move into a studio after hitting my halfway mark on my lease. The transfer was flawless and I'm so much happier now. Especially being on the first floor and able to let my dog out my sliding glass door to make potty. The Amenities are great too. We probably have the best looking community pool/jacuzzi and outdoor area in Sartell. They have outdoor grills for use too. There is a small gym with a couple nice treadmills and elliptical trainer. Every building comes with two community rooms that residents can reserve for parties too. The Club is VERY pet friendly, which was super important to me considering I have a Fur baby. There are several areas around the complex where pets can go potty including a small fenced in dog park. They even hold an end of summer pool party at the community pool for all the dogs to come play and swim! As for the staff......I honestly can't say enough great things about them. Emily, Brooklyn, Ted and all the maintenance staff are absolute professionals and I honestly consider them friends. They are always friendly, courteous and more than happy to help with whatever you may need. I sometimes just stop in to say hi with my pooch, as they really love my dog more than me I think. My only complaint is the lack of available parking. They do have garages available but obviously they charge extra for them. Some residents have more than one vehicle and they take up additional spaces. Which means the parking lot can fill up and people end up parking along curbside, which can cause congestions. So I do find that sometimes I might have to park further away from my apartment than I'd prefer. It's a minor inconvenience but a bit annoying after a long day at work. In regards to other "negative" reviews, I'll say this. They have rules. Don't break them. This is a really nice place to live and they want to keep it that way. And they don't mess around. So as long as you are doing the right thing, you will have a great experience!! Look, The Club is a bit pricey. But considering the totality of nice apartments, nice amenities, convenience of location, safety of the area and the welcoming/professional staff.....To me It's well worth the money. Do yourself a favor and come join our little community!

I'm giving it two stars for the location. It is not a safe area and constantly having break ins in…read morethe garage and homeless people sleeping in the community room. Management does not care.

The Cloud on Fifth is a great apartment complex. With AppFolio they make it easy as heck to pay…read morerent. The whole front office team has been extremely friendly! Due to some personal reasons I decided to move apartment units and they made it easy as ever! Both buildings have secure entrances so you don't have weirdos coming in and out of the complex. Also, I love how secure our postage room is. You don't have to worry about missing packages especially with surveillance inside the storage room. Would 100% recommend you to stay here.

We just moved in in March of 2023. Angie showed us the ynit we rented and was AMAZING. She was so…read morekind and knowledgeable about the apartments and the area. She was quick and efficient with our applications and upfront about what it would cost. I would highly recommend this property and anyone in that itfice is capable and friendly and can help you find your new home.

Love this apartment! Never had a problem with management, they are so nice. Great place if you have…read moredogs, and they allow bigger dogs too! Never had a problem with noise, even with so many dogs in the building. There is many amenities available, including a dog park. I personally have a 2 bed, 2 bath...and it's very spacious. Closet sizes are great. The pool is perfect, and even though 3 buildings share it, it's never been too full and there are bathrooms by the pool, so you really can enjoy your time out there! I only have one complaint, the garages are crazy expensive for an attached garage, and the unattached garages aren't much petter for price. I would have still gave 5 stars normally, as personally I didn't need a garage when I moved in. But it's becoming more and more frequent of theft from vehicles this year. My car had things stolen from (the one time I forget to lock it) and another day someone had scratched my driver window, clearly on purpose, there was tons of scratch marks. A friend of mine lives there as well, also had things stolen from their vehicle on another occasion. There's no cameras in the parking lot, so only advice if moving in: DO NOT FORGET TO LOCK YOU CARS!

The company is run by a very cool and down-to-earth guy, Dean, and I've had very few issues renting…read moreboth an apartment and self storage from them. In fact, they've gone above and beyond what I would have expected a couple of times. For example, I moved in late and parked in the lot behind the building I was in as directed. I woke up the second morning there to find my car towed. It was a weekend so I couldn't get a hold of anyone that could do anything. Monday morning I was called by Dean and told he would cover it as it was a misunderstanding. He then gave me a ride to the lot it was towed to and apologized. Amazing. This is how property managers should be. I'd give them a full five stars but the maintenance is a bit lacking at times. But at the prices they offer, it's easy to forgive.

Take you for every dime you have, and management is terrible at responding to any concerns unless…read moreit is urgent. the higher up management just ignores your call and passes it along to the property manager that you can't get anything accomplished with. Also plays favorites to tenants.

INH recently took over the management of my apartment here in Duluth MN, the Board of Trade Lofts,…read morea famous building on the Historical Register built in the 19th Century. The previous owner, EastWest, had some hiccups but was mostly okay. So the office of the new owners is in Waite Park, far away. They offered us an online portal to pay our bills, which we used to have for both maintenance & payments, worked well. The new one is garbage, seems like a scam or phishing attempt. First I tried to work out auto-payments thru my Credit Union, & it not only requested the CU's name, obvious enough, but then demanded my password to the account!! Well, I'm not going to give any business full access to my account!! Then when I tried to pay this month's rent on Monday, Dec. 2, the "Portal" didn't recognize my Credit Union, a huge network on the W. Coast, absurd. Then I tried to pay with my AmEx since that seemed the only option left. There were no terms or conditions viewable to use the Portal to pay, but I was online with Accounting trying to fix the problem. So when I did "complete" the payment, they had added a $50 "Transaction FEE" which I had no notice of!! Luckily the Portal was such garbage the Accounting guy immed. told me the charge hadn't gone thru. . . . I am ONLY giving INH 2 Stars here due to the on-site property manager, Kim, who was willing to take my payment check in the office today as she is on site. Otherwise I might have been tricked/ delayed into late payment and a high penalty charge. I would've given the scam main office one star. It is frightening how these property owners can engineer in ways to openly steal tenants' money. (I have read their other reviews, expect to be charged excessively when I move out though I wasn't by my previous landlord when I moved here in 2021.) Be wary of these people!!

The caretaker lies. I waited four years to get into Princeton apartment. I asked Liz the caretaker…read moreif she would wait until I put a vacate to leave for current residence and they want 8 week notice. She stated she had to ask manager. No response. I called again one month later and the apartment was still vacant she said. I asked if she could wait for 8 weeks for my vacate date. She stated she's never had this issue and would have to call her manager and would call me back. I never heard from her. I guess the answer is no? I can only assume.

Funny Stuff can happen when it is least expected beware of jokes.Beware of Strange Things Excuse me…read morebut my locks were changed at this unit already, my unit was ransacked, left in a mess, then lately my new locks were super glued shut and my daughter paid over 200 dollars to a locksmith to get the locks off so we could get new ones on, this storage area is a high risk storage as people can cut through the fence easily to enter and cause problems for the renters and business owners. I don't know who broke in to my unit but I can speculate. So just understand anything can happen anywhere to anyone as there is no such thing as a good neighborhood today, just don't take security for granted if a chain link fence is the only obstacle to prevent entering the storage unit area.

I worked with Cory Torres at Audio Video Extremes during our re-model and am absolutely thrilled…read morewith the system they installed. Cory listened very carefully while our plans on the system changed. He came over to see the space for himself, and gave some recommendations as to brands, where the subwoofer sits, where the speakers should be positioned etc. Their crew was highly knowledgable and were extremely neat as they climbed around the ceiling, cutting holes in the ceiling for the speakers, and teaching me how to use the system. In the end I was thrilled with the final product. It packs plenty of punch, yet the speakers also bring out the delicate high notes of the music, and I'm able to hear with with a delicate clarity I never have before. These guys get 5 Stars and two thumbs up .

Very friendly and knowledgeable team for all A/V & Car Stereo needs!! I have always been treated…read morewell and they seem to know just about everything!!!

First off, I don't like giving bad reviews, but I feel it necessary to warn possible renters from…read morethis company. Their scam is to get you to sign a lease, then never help tenants with noise complaints or any other issues. After your initial lease is up, you are offered a new lease at a MUCH higher rate. I was offered a new lease at almost $900/month, whereas new tenants could move in at $700/month. And you won't receive your deposit back. The apartment looks decent, but it is extremely loud with barking dogs, slamming doors, and people stomping their feet. It must have been built cheap. Also, many of the 5 star reviews are by the employees. The building is operated by IRET and a quick Google search will show many bad reviews.

Worst apartments ever. The hallways are always disgusting. The laundry room is the same, with…read moremachines that DO NOT work and rates that don't seem to stop increasing (it's at $4 per load currently). Nobody at the office knows what they're doing. If the property manager isn't there, good luck getting help with anything other than picking up a package. My lease was up, and my rates increased by almost $100!! Even though an identical unit is renting for substantially less. Also don't rely on any of the free wifi (including gamer wifi) because it seems to be running in 20 year old cables. IRET is interested in nothin other than increasing the value of their stock for their share holders. Makes me sick

The application process actually isn't rocket science. At all. Management responds quickly and is…read morealways friendly, not only to inquiries when you're first looking to rent, but when you are a current resident and need anything done. One of the only apartment complexes in St. Cloud that allows dogs of any size. Landscaping is always kept up very nicely, and they are willing to listen and make changes to inside aesthetics as well. I also feel like this is one of the safest areas in St. Cloud to live. I would recommend Wyndemere, as I've lived here for almost 2 years now and have never had a problem.

These people took $250 initially, to hold apt and do credit check. We didn't get the apartment and…read morethey were supposed to refund $150. We only received a check for $ 100 so far. We were denied the lease due to the credit of one of our roommates who we said wasn't going to be a responsible party for rent. With my husband as cosigner. We were more than qualified. I would recommend look elsewhere.