I've been parking my car here for years, back when it was Park-N-Fly. It's a mile away from the airport and your car is in a secure, monitored parking lot. There's covered and uncovered options, as well as Premium and Regular stalls, basically meaning you'll be parked further in the back lot. It's simple to book a reservation, scan the code to enter and they'll advise you of which lane to park in. Once your car is parked, the shuttle driver will arrive at your car to pick you up. If you have lots of luggage, they'll help you put it on board and unload it for you at drop off. Nearly every driver I've had over the years has been friendly. They give discounts so be sure to check when you're booking your reservation. read more

This was our first time using Park'N Fly and we were impressed with the service. Quick and helpful check in and pick up. We barely parked when the shuttle pulled up. Such quick service. When we returned -our pick up was equally as impressive. We called our shuttle and it arrived within 10 minutes. This is now definitely the shuttle service we will continue to use. read more

The Parking Spot - Airport shuttle. - Parking Near Me - Oakland, California

Ok- when it was run by the other company it was ok/. Now ? Idk what's going on here - They seemed to have reduced staff ? Only two transports on a Sunday - ? Coming back to the bay is often a nightmare - the selfish people who live here . Real POS sometimes. A group of kids from a wrestling tournament jumped in line ahead of a group of people who had been wating for for 20 minutes- the selfish parents - typical Bay Area bs. One of the people that was eating the. 20 minutes - NOT ME- said something to the lady driver and she got mouthy correcting him on th time and that it's not her fault - she just pics up- I agree there - but it was brought to her attention several times before they fully boarded by several people - and she said " wait for the next one , I'm full" - Well- this is true - she was full - great observations. There is something missing from this place now. I'll look for Expresso in the future . read more

The Parking Spot - My foot on the transfer - Parking Near Me - Oakland, California

First time parking at Park N' Fly. A friend of mine recommended parking here. Coming in was easy. The lady attendant at the gate was helpful and so was the driver. When we came back at midnight, it was an absolute NIGHTMARE. My wife needed help with our reservation and we had a few questions. The attendant was SLEEPING. He was snoring loud too. Not sure if this is an everyday thing or we got unlucky with the attendant sleeping, but I do not recommend coming back at night. Overall, the parking lot was clean and nothing was wrong with our car. read more

The Parking Spot - Attendant sleeping - Parking Near Me - Oakland, California

I have parked here multiple times when flying out of Oakland!! The online rates have gotten better, I hope they keep trending in that direction!! I usually have an early morning flight, so the shuttle is quick and gets you to the airport in a timely matter. The high fence, with the barbed wire at the top surrounding it makes feel like my car is secure here. That's very important to me, especially nowadays in Oakland!! Make sure you make a reservation online, the earlier you do it, the better the rates. And also you're guaranteed availability!! read more

awful awful awful. On flight departure date--My son and I pulled up, gave my phone with the QR code to the man at the gate, he put the phone to the machine, gate opened, and in we went. Returned from trip and my QR code won't work. Power hungry lady in the booth won't let me out. I've been sitting here for almost a hour. I have cried, have pleaded, they have implied I am lying-- being no careful to not actually say it. They say I had to have swiped a credit card to get in, but I didn't swipe a credit card. I showed the QR code. They won't let me out unless I can swipe the same credit card that I swiped in with -- but I didn't swipe a credit card-- their employee scanned their QR code I asked the power hung lady to call her supervisor and she said she couldn't. They finally found my reservation- it is for a different location (husband goofed) but they still won't let me out unless I swipe out with the same card I swiped in with. But I can't do that because that card simply doesn't exist because I didn't swipe in with one. I said computers and humans sometimes goof- and they said - "no, you had to have swiped in with a card". I know what happened- I was there. Their employee scanned the QR code and we went in. their computer issue is now my HUGE problem. They dance around calling me a liar but they are doing just that And still I sit here- because I can't swim with a card that doesn't exist. I've called the police. read more

Easy and affordable place to park offsite. The shuttle drivers are always kind and so helpful. The only downsize is trying to get a return ride from the airport back to our car. We called multiple times and couldn't get through. Thankful the shuttle happened to show up! read more

Drop off and pick up so easy ,finding parking spot piece of cake.... Highly recommend using PARK N FLY Oakland!!

I needed to take my medication at 8pm on the dot but didn't have any water to take it with after our flight and we were parched. It was 7:59pm when we scanned our QR code to exit park n fly and the guy at the front asked us if we wanted water. Shoutout to the guy working at the front for the water!! I was able to take my medication!! We have used park n fly plenty of times and we never had to wait long for a shuttle for drop-off or pickup. The parking lot is very secure when we park it for a couple of days. They have tall electric fences with additional barbed wire. Never had any issues, even with any red eye flights! I definitely recommend park n fly if you are flying out of oakland airport! read more

This used to be my go to parking. Now it's more expensive than airport parking. Booked a Friday-Tuesday with a free day and AAA discount and it's the exact cost as the lot at Oakland Airport. Sadly this will be my last time parking with them. Off-site is supposed to be cheaper. Someone really is screwing up. read more

great people work there kind and helpful. they drive u rightbto your car. kindness is key and they are kind

Well this is one of those we are run by another company. I travel 40 weeks out of the year and have used park and fly. When I booked it was booked thru the Parking Spot. There is no branding at the entrance to signify that you should be in this location. If you miss the entrance you have to get onto the freeway and drive all the way around. I would have just booked with Park and fly which I have used in other parts of the US. read more

Left right in front of my face so had to wait another round in the cold night weather. I guess it's okay since the prices are cheap and the valet for free. They also shuttle you from the airport all the way to where you parked. this is super convenient so you don't have to drag your luggage from the shuttle stop all the way to your car. read more

My usual parking spot, but someone has been smoking on the bus - stinks of cigarette smoke!!!

ParkNFly is now Parking Spot & the new company is a rip off. I've used ParknFly for years & never had issues. The Parking Spot will not refund your money if you've paid in advance & had to leave the lot early. Paying upfront saves you money but it also allows them to steal your money if your plans change. I'd rather just pay to park on-site at the OAK airport than deal with them. read more

We have been using parking and fly a religiously since the other service we used closed... This time we were waiting a bunch of people got here after us got in line in front of us. The shuttle is full and we're still sitting here waiting for another, doesn't seem right... specially when it's a long day of travel, maybe you need a number system or something read more

Your bus seats are disgusting. Overall Service Is good and would maybe rate as a four but after flying from East Coast to Oakland it just makes for a bad experience. Honestly think muni and bart seats are cleaner. read more

Friendly staff and timely mannered services. Drops you right off at your car, would highly recommend!

Prompt shuttle AAA discount accepted They saved the day by jumping our dead car battery Payment style complicated for us old timers. read more

Forever a loyal Park N Fly customer, I was disappointed to see the Parking Spot take over but thought I'd give them the benefit of the doubt. Unfortunately, the "new" management provides a far less customer service focused experience. First, I learned my years of loyalty no longer afforded me a better parking spot. (What was the point of being loyal??). Based on the email communication, I understood the loyalty perks would be honored but that is not the case. Second, to receive a preferred rate, it is a non-refundable reservation. Travel plans change! Again, loyalty had perks with Park N Fly; a discounted rate was awarded for being a loyal customer. Lastly, they have reduced shuttle service in both directions. I'll be shopping for a new spot to park going forward. Please lmk if you have a recommendation! read more

I used to LOVE ParknFly. Great customer service, friendly and helpful drivers. Loved the loyalty program and rates were competitive. There was always a person at the gate and vans came around a lot. Parking Spot has come in and MESSED UP a really good thing! Raised prices to $15+, no cancellation refunds even for a frequent parker, they charge a $5.95 non refundable "fee" to make a reservation at all, cut back on number of shuttles to two per shift??? And apparently staff no longer help you with luggage. Super disappointed in Parking Spot and looking for a new lot read more

Great customer service! Our driver was friendly and we arrived safely to the airport.

This is a scam business under new ownership. i made a reservation and prepaid. i was compelled to pay a second time in order to exit the facility. there is no staff. no service, no one answers the phone. good luck if you use this facility. i do not recommend! David in Danville read more

Has turned into a terrible establishment since being taken over by the Parking Spot. Had used this place for years before that without issue, and used to love it, but more recently I used it and had a horrible experience. The rates are also double what they used to be. The customer service has gone downhill. The attendants were extremely rude, and petty. read more

My husband and I went on a 10 day vacation to Hawaii. We got to this location, and was told immediately to park near the fence in front. I stated I was trying to get the "discount rate" on the phone to work. The agent stated, no need, he would apply it to the ticket when we park. Again he stated go to the front near the fence. We did so. When we returned, we were given a bill for over $260!! There was NO discount applied, we were parked in the "premium" spots. We were not informed these spots would be much higher than the normal ones. Since then, we have been trying to get some sort of refund without any success. AVOID THEM! Use other methods. Send a message to them that we the consumer will not tolerate their greed! read more

I've always parked here and never had a problem. The only change I've noticed in recent years is they don't seem to have as many folks running the shuttle to and from the airport but that said, I only waited 5 minutes for the shuttle to the terminal and 15 minutes for pickup back to the lot. It's cheaper than some of the other lots and only a five minute ride to the terminal. read more

As an update, the manager did refund my Uber fare without any extra questions or excuses and that was much appreciated.

New ownership.. drivers and employees have always been one of the great assets. What bothers me is they have RAISED their rates apx..30-40% Yet they send out emails stating they have a sale going on. Looks like you have to play the super market shopping game and maybe be lucky if you can. From prior apx $10 a day to now the super improved $14.40 a day!! WOW!! read more

I prepaid for covered parking. When I arrived I was told all covered parking was taken even though I had a reservation and had prepaid. I was directed to a premier spot (uncovered parking). I was told that my reservation would automatically reflect the change in space and price at checkout, but when I checked out I was told I would only receive points and no refund. Beware of prepaying. Read the fine print "Pay now reservations are nonrefundable." read more

Very short staffed since changing to the Parking Spot. Can easily be 20+ minutes for a shuttle. We have been Platinum members for years, but switched to Airpark read more

UPDATED: After multiple emails and several weeks, they did finally get back to me and make good on the complaint. I am updating accordingly. This has been a spectacular place until now for parking, and based on ultimately getting resolution, I will continue to use them. *** My favorite gem for parking in Oakland utterly ruined by a takeover from The Parking Spot. They charged me incorrectly and simply ignore all customer service emails. But their phone number directs that they are *only* taking customer service issues by email. Guess I'll have to find somewhere else to park after many many years with Park N Fly. read more

Convenient, easy to find & quick service to and from the airport. However the employees are rude .. demand tips & try to charge you more at the gate. Make sure you keep your receipt & don't let them charge you more . Don't tip when you carry your own bags like we did yet the Asian gentleman demanded tip & was upset and mean mugged when I denied him tip. All he did was drive me to my car .. my son grabbed our bags. Humble yourself. read more

Precook my space with a QR code. Easy to get in, park in the space and they pick you up immediately and drop you off near assigned terminal. Nice clean safe area not too far from the terminal or freeway and not too expensive. read more

Going out the shuttle driver was great and courteous, coming back, the shuttle 944 driver was so rude.

Park 'N Fly out of Oakland used to be great. I'd used them for many years. Pick up was quick and friendly, prices were competitive, and I was never late for a flight. Since the takeover by The Parking Spot, wait times for a shuttle have increased to 20 minutes or more - I've almost missed my flight both times I've used them. And they've raised prices to as high as OAK on-airport parking. I'm sad to say I won't be using the new Parking Spot ever again. If I can find a Yelp review site for The Parking Spot, I'll post there too. read more

Booked reservations online cheapestparking.com , after completing transaction i notinotices the checking time defaulted. I immediately contacted customer support. Park n fly would not modify check in time and suggested to cancel the reservation and rebook new reservation and allow 24hrs to process cancelation REQUEST. I then received a call from customer support the following day after booking another reservation per there susuggestion informing me that park n fly will now be able to modify time after second reservation had been completed and first cancelation will not be processed. I now have two reservation with park n fly and will not refund first reservation. I contacted manager to explain situation and they will not refund any money due to policy and it's after I proceed second reservation park n fly would now be able to modify check in time. Do not use park n fly , it's scam and will not resolve any thing. I am out over $75 due to repesrepresentative advised to purchase second reservation instead of modifying first reservation. Park n fly could not change check in time first time but after second reservation they now can modify checking time. ITS SCAM DO NOT USE THIS LOT read more

New owners. Higher prices and a really silly parking system where they escort you to spots while you drive by lots of open ones. And they are really not friendly. And fewer shuttles. This used to be my go to place. Never again. read more

Shuttle service has been reduced, wait lines much longer. New owners should add more shuttles to schedule

I parked here for years when it was Park 'N Fly. It was awesome then! I just logged in to book and found they'd be bought by the Parking Spot. Bummer. Even when my two free days from the olden days were brought into the new system, it was still cheaper to just park on site in Economy at the airport. Sorry to see Park 'N Fly go. We won't be parking there anymore with the new ownership. Especially seeing all the bad new reviews. read more

New Ownership is poor!! This company has been bought by The Parking Spot. Although all signage, and the vans, all have ParkNFly on them. The parking spot took over a few months ago, and service has been downhill since. They let go of many drivers, so today only two shuttle vans were running between the airport and the parking lot. I've parked there for many, many years, and earned a preferred spot in the parking lot. However, the new company makes you pay if you want a preferred location in their lot. Previously, you could cancel a reservation as long as it was before you were to enter. This new company now has two separate rates. A prepaid rate that is nonrefundable, which, by the way, is not listed noticeably on the website. Or you can pay a higher rate and have it refunded. The original ParkNFly always had one rate, and you could apply discounts to that rate. They have lost my business, I'm going to try to find another parking lot that would allow you to cancel before your designated entry time, and the lack of shuttle drivers is a minus. Shame on you Parking Spot! The name should be Parking Not! read more