We loved our stay at hotel de gruyères! Phenomenal location, comfortable and cozy rooms, very…read morefriendly staff, and great restaurant! Not only was our room cozy, but the view was incredible! Looking out to rolling hills, cows, deer, biplanes, and the storybook-like views you can only find in Switzerland is incredible. And the bed was comfortable. You cannot beat the location. Nestled at the entrance to the medieval city, staying here allows you to both easily walk anywhere in the city and park your car in their lot right by your rooms. No lugging your briefcase over cobblestones to get to your hotel in the medieval city, and no driving to get to the medieval city. And you aren't sacrificing any beautiful architecture staying here - it's a great building. The restaurant is so good! We had a lot of fun with the raclette, and the ice cream and meringue dessert was huge but super fun. If I ever came back to Gruyeres, I would definitely stay here again. We had a great time!

We had three lovely experiences at this restaurant during our four night stay in Gruyeres. We left…read moreevery meal noting the great customer service and how lovely the atmosphere was. Note that all menus in Gruyeres are extremely identical so good customer service is a great way to set them apart. During our three visits we tried a variety of wines, Cafe Vienna, the beef broth soup, fondue, raclette, meringue and double cream, liqueur soaked cherries with ice cream and double cream and the salad. One dish that set this eatery apart was their version of the Brazilian pan de queso with gruyere stuffed in the center (perfection!). You'll notice that this restaurant takes over two buildings across the street from one another with patio seating as well as indoor (two levels). We really appreciated that they allowed us to share the one serving size of both the fondue and raclette (ordering two portions is not only too much food but pricey as well).

I wish you could give it 6 stars. This is the nicest hotel I have ever stayed in. Top of line all…read morethe way around. And the views... Oh my gosh... The views! The check in and check out procedure is so personal. They sit you down and treat you as one on one. Unlike anything I have ever experienced. Upon checkout, they give you a small parting gift too. The dinner was fantastic albeit small portions but 8 courses! The cheese bar is out of this world with 20-30 different cheeses. You can also get cheese to go if you want. As much as you want. They have a neat little cigar bar with Cubans of course. The breakfast buffet in the morning was fantastic with plenty to eat. Oddly, we never got to the spa or pools but we did check them out. Next time... If there is a next time.

Just came back from a stay at Lenkerhof. For sure it was a highlight. A great way to end a long…read morevacation to relax and unwind before heading back home. The town of Lenk is very small but oh so beautiful! Very fortunate the weather was clear and warm compared to the rest of my rainy and grey trip. It is a journey to get to the resort. I was coming from Salzburg which was about an 8hr journey. If you're coming from Zurich it's about 2.5 hrs and if you're coming from Bern it's about 1.5hrs, all by train. Long story short, since I was coming from Salzburg the journey took longer than expected and we didn't check in till about 21.30. We were so tired and hungry when checking in they could sense how exhausted we looked and they called the restaurant to see if they would stay open for us and they said yes! We immediately went to eat and the servers never rushed us and they treated us so well. I was very grateful they stayed open late for us. Tips/Comments: The website, at least for me, was very difficult to get information on what was included in my booking. Friends were the ones who told me about this place and I just mimicked the same packaged they got. So when we arrived I felt like such a cheapo asking if this and that was included b/c i just didn't know. So with the gourmet package dinner AND breakfast is included. Couldn't find a place on site to eat lunch except for in the Sauna they have this vegan broth that provided some substance. Also the contents in your mini fridge are included as well (thank god!). It was the first and only part of our trip where we had free water. Speaking of which, note that most of Europe's drinking water comes from Switzerland so drinking the water from tap is completely ok, even at the airport. When you're at the fancy dinner you can ask for free tap water as well. You also get a city card that lasts the duration of your stay. Highly recommend taking the lifts up to the top (about a 20minute ride) and the views are worth it. If you ever wonder why the town seems empty or quite it's because everyone is on that mountain hiking down. And let's not forget the sulphur pools and sauna. The pool is wonderful and just note that the Sauna's are nude. I get nude is totally an ok thing for Europeans but I'm sorry, my American-ness just couldn't strip down. They do provide a thin towel that I wore to cover up while i was in the sauna, just don't expect anyone else to do the same. Also, don't talk in the saunas. You will get scolded. Last but not least, if you decide to go into town and eat food off site its is VERY expensive. My lunch of a soup, salad, and coke was 38 swiss franks. 0_0

This place has changed over the years but Stefano and his staff always makes it an enjoyable visit.read more

The palace is no longer what it used to be... rude and unprofessional staff, bad management, poor…read morewelcome and the list goes on... It only lives in the memories of its past.

This is a very nice hotel with friendly service and well appointed rooms…read more The walls are quite thin and the bed not too comfortable, so when it was finally time to go to sleep the rest of the good things didn't matter as much.

My boyfriend and I booked this resort because it looked so nice and beautiful online. We took the…read moretrain all the way from Basel Airport. Prior to that, I have called the resort and asked if we can do early checkin and they agreed to that. When we arrived, the checkin process was easy and the receptionist helped us bring our luggage to our room. I enjoyed our room and the view was amazing even though we didn't purchase the room with the better view. I enjoyed the breakfast. The server will come to you and ask if you want any coffee or tea. The breakfast is the same daily with some slight changes. I didn't mind that because I loved it! I wish that they offered a lunch or dinner buffet option. We ended up doing room service for dinner and it was quite pricey. We did enjoy the burgers that we order. I also like how the room cleaners would clean the rooms and refill the fridge everyday. The mini bar is free and they offer soda, water, and ice tea. We enjoyed the view and everything. I just think that the people who took photos for the resort or at the resort made it look better than what I experienced. I did really enjoy it, but it looked more amazing in pictures.

I can't say enough good things about the staff and our overall experience at the Cambrian. My…read morehusband and I booked a last-minute getaway. When we arrived, we were greeted by Frederick, who showed us to our rooms and gave us some recommendations for things to do over the weekend. Our room was fabulous-- we stayed in one of the panoramic view rooms. I will say that we spent very little time in our room as there were so many neat spaces to enjoy in the hotel. We spent quite a bit of time in the spa and in the pool, and if you are visiting, these are both a must-do while staying at the hotel. It was surprisingly quiet during our trip-- there were times when the pool was a busier but it was still enjoyable. Given the picturesque landscape, we were delighted not to be surrounded by people getting in the pool just to take "influencer" photos. The food was incredible. We dined in the restaurant on our first night which is when the black angus entrecôte and accompanying hollandaise stole our hearts. So much so that we cancelled our dinner reservations out in town for the second night to try other things on the menu. The ribs, the ribeye, the Aranchini, the mac, babaghanoush, the broccolini, the cheesecake... it was all so delicious. Straightforward flavors, fantastic food. Service provided by Vincenzo and Patrick was also wonderful. You can get a good drink anywhere, but it takes a special kind of hospitality to turn a drink into an experience. Bartender (and in our opinion, genius mixologist) of the Axe Bar, Phillip, made us a variety of experimental cocktails based on our tastes and it was an epic time. We came for one drink and ended up staying for quite a few. We truly enjoyed chatting with him, as well as the other bartenders Miguel and Kevin. My husband and I are the kind of people who usually end a trip early, because we'd always prefer to be home. This place made us wish we could stay another night, or even two. Good people, great food, fantastic drinks, and amazing views.

As we begin our two-week journey exploring Switzerland, I fear this hotel will make the others pale…read morein comparison-easily one of my new favorites in our worldwide travels. We stayed two nights along with another couple in two spacious king rooms that shared a large wraparound patio with soaring Mountain View's. As a storied luxury property in swanky Gstaad, I'm sure they are used to privileged guests and celebrities yet we've never been greeted so warmly or made to feel so special. From the moment we were met at the train station for the 2-minute drive to the property literally sparkling in the sunshine and walked inside we were pampered. It felt as if every employee from the hotel was there to greet us from bell and front desk to excellent concierge, Olivier, to the general manager of the hotel. Such a WARM welcome and this level of service continued uninterrupted throughout our oh too short stay. Our spacious rooms were exceedingly quiet and located a bit of a hike past the conference center in a more recent wing with modern hotel rooms and fantastic up to date bathrooms. Like most of the hotels in alpine Switzerland there was no AC but opening the windows at night provided plenty of cooling despite the unusually warm (80s) early September weather. A sumptuous breakfast was included in our room rate that featured all the usual items plus a great à la carte options. We were a bit sad to leave after two nights but will plan to return at some future date for more pampering and to spend more time in the deluxe spa and indoor pool complex. Highly recommended.

This review is about the SPA. This SPA is, to me, one of…read morethe most beautiful ones I have been to. The staff is incredibly kind and nice. The place is beautiful, especially the Thermal Oasis, that deserves 5 stars by itself. You will enjoy the 17 different facilities including beautifully decorated steam baths, saunas, jacuzzis... I also highly recommend the massages, with Swiss herbs and spices. You will enjoy an incredible moment there.

I go to the Basel Watch show every year, this is my third year staying here, always a great…read moreexperience. Free wifi and it's fast! Free breakfast every day. The rates are the best I have seen around. The hotel is a bit far from Basel, maybe around an hour by train. But definitely worth the trip if you compare prices to Basel hotels which start at $350 a night.