As a Marriott Bonvoy member ; very much enjoyed this visit. Executive Member lounge with free…read morebreakfast, dinner items , ... free wifi, excellent location in beautiful downtown Vienna. Nice walking area , restaurants, Executive member lounge has roof top open air , free wine, beer , food , snacks, waters, sodas, and nightly free dinner items.... Champions sports bar on site with many draft beers, decent reasonable food, TVs for watching the Champions soccer games. Pleasant city to visit , clean, restaurants selections, the architecture, Mozart home place features, relaxing people , makes a great safe walking city... a better version of New York.

Normally, this would be a five-star review, but I did have a slight issue prior to arrival…read more I've been a Marriott Bonvoy member for over 30 years, and when given a choice, I always try to stay at a Marriott. As a Lifetime Platinum Elite member, certain benefits are part of that loyalty. I had two reservations for this stay: the first portion was booked under my name, and the remaining nights (which together totaled seven nights) were accidentally booked under my husband's name and his Bonvoy number. In the past, I've never had an issue having reservations like this paired together. I even called Marriott in advance and was told not to worry, that the hotel would merge the reservations upon arrival and that my Platinum benefits would apply for the entire stay. The flight was delayed into Vienna, I contacted the hotel through my reservation to notify them. At the same time, I again requested that the two reservations be merged and asked whether my Platinum benefits would override my husband's so we could have lounge access for the duration of our stay. Ronja responded and clearly stated that this would not happen and that my Platinum benefits would not be honored for the second half of the stay. After going back and forth and realizing I wasn't getting anywhere, I decided to address it when we got to the hotel. When we arrived at 1:00 a.m., Michael was at the front desk, and he was absolutely wonderful. Friendly, professional, and incredibly accommodating. He resolved the situation immediately and without hesitation. Ronja's LinkedIn lists her title as "Hotel & Hospitality Specialist," but based on this interaction, additional training may be beneficial. As a lifelong Platinum Elite member, I certainly did not feel like a valued guest. Aside from that experience, the hotel itself was absolutely perfect. Our room was lovely, located on a high floor with a beautiful view overlooking the park. The hotel has so much to offer, and the Concierge Lounge was one of the best I've ever experienced. It was open daily from 6:30 a.m. until 11:00 p.m.--which is impressive in itself. Breakfast was served every morning with a great selection of both hot and cold options, and the coffee machine offered an excellent variety of choices. There was also a daily happy hour from 5:00 p.m. until closing, with beer, wine, and a consistent selection of food and snacks. The lounge staff truly went above and beyond to make guests feel comfortable and welcome. The views from the lounge were magnificent making it a nice place to relax after a long day. This is a beautiful hotel in a fantastic part of the city. It's within walking distance of major sights and excellent restaurants. If you're visiting Vienna, this is a wonderful place to stay.

Hilton Vienna Plaza exceeded my expectations in every way. This is a beautiful, elegant, and…read moreupscale hotel located in a very convenient part of Vienna. It sits close to the university district and within walking distance of many of the city's most iconic attractions, including the Imperial Palace, Parliament, historic cathedrals, shopping areas, and the city center. We found that most major sights were easily accessible on foot, though Uber and taxis were readily available for anyone with mobility limitations. As a Hilton Honors member, one of the highlights was the Executive Lounge. The lounge is spacious, beautifully designed, and offers a relaxing atmosphere. My son and I especially enjoyed the large chessboard, where we spent time playing together during our stay. The lounge offerings were excellent, with a variety of food and beverages throughout the day. As is often the case in Europe, the quality and presentation of the food felt a step above what I typically experience in U.S. hotel lounges. Everything was fresh, elegant, and thoughtfully prepared. The fitness center was also impressive. It spans two levels, with one floor dedicated to cardio equipment including rowing machines, bicycles, and treadmills, along with free weights and strength-training equipment. It was well maintained and more than adequate for travelers looking to keep up with their workouts. Although I did not dine in the hotel's restaurant, I enjoyed breakfast each morning and was very impressed. There was an extensive selection of pastries, breads, fresh fruits, coffees, hot dishes, and local specialties. Every morning was a great start to the day. Our room was modern, spacious, and very comfortable. It featured a cozy sitting area with a sofa, an exceptionally comfortable bed, a large bathroom, and even a small balcony. The room felt luxurious while still being warm and welcoming. I would also like to give special recognition to Nicholas at the front desk. He truly made our stay memorable from check-in through check-out. Originally from Argentina, he was incredibly friendly, professional, and helpful. We enjoyed talking about soccer, the World Cup, and Argentina's upcoming matches. Beyond that, he took the time to recommend attractions, scenic viewpoints, and great places for photos around Vienna. His hospitality and genuine enthusiasm for helping guests stood out and added a personal touch to an already fantastic stay. Overall, our experience at Hilton Vienna Plaza was phenomenal. The combination of an excellent location, beautiful accommodations, outstanding lounge, great breakfast, and exceptional service made this one of the best hotel stays we've had in Europe. I would gladly stay here again and look forward to returning on a future visit to Vienna.

Pros: The hotel makes a strong first impression. The lobby,…read morehallways, and rooms are modern, clean, and well maintained, and the property has a polished, upscale look. The gym area includes a sauna and relaxation room (Does have old equipment and limited space). The lounge is spacious and comfortable, with a good selection of beer, liquor, and Coca-Cola products. It is in a great location to many metro lines. Cons: The bed was unacceptable. We stayed in a one-bedroom suite, and the mattress was so hard it felt like sleeping on concrete. This was, without question, the worst bed we have ever experienced at a Hilton property. The hotel may claim it meets Hilton International standards, but if this mattress qualifies, those standards are extremely low. Despite being two Diamond members celebrating an anniversary and a birthday, there was zero recognition of our loyalty. No card, no note, no acknowledgment of any kind (They were made aware multiple times). This lack of basic personalization was disappointing. Breakfast was mediocre and nowhere near the quality offered at other Hilton properties. There was no made-to-order option, and if one existed, it was never mentioned. The lounge food was very poor and not something we would eat again. Communication was also lacking. The hotel only asked how our stay was at checkout, as we were walking out the door, rather than during the stay when issues could have been addressed. While mechanical issues in the room were eventually fixed, they should not have occurred in the first place. Overall: This hotel looks elegant, but the experience does not match the appearance. The service, comfort, and attention to loyal guests fall well short of expectations. A good-looking property means nothing when the bed is rock-hard and the guest experience is an afterthought. We left extremely disappointed.

Louis R is back in the building…read more Louis R loves Austrian hotels that only have 24 rooms, has beautiful architecture, has large organized rooftop rooms with large sky lights and a balcony overlooking the garden, large clean bathrooms with a bidet, delicious breakfast options, a clean spa, and prompt, affable service. Louis R loves the proximity of this hotel to the Underground and to the city center (located in District 3). Vienna, Austria is just as lucky to have famous/infamous iconic figures roll through it's city streets, like Wolfgang Amadeus Mozart, Gaston Glock, Sigmund Freud, Adolf Hitler, Franz Schubert, Christoph Waltz and Louis R. Be like Louis R. Travel to Vienna, Austria.

Perfect spot to stay in Vienna!…read more First of all, I want to highlight how wonderful and accommodating Ulla Spiess is! I may have been a bit of a difficult visitor after I wanted to swtich rooms. Ulla was accommodating and wonderful about everything. She's also quite nice and really friendly. I visited this spot recently and it really is a super spot to stay in Vienna. It is approximately 3 stops from the "center" of town (depending on what you consider the center) and it's really easy to navigate the trains. The location that the B&B is in is really quaint and there are local restaurants nearby as well, so you don't have to travel to the more touristy area. Ulla had a great restaurant recommendation for my first night there (delicious and inexpensive!). I stayed four nights and had a great time. I was in two rooms while I was there (my fault that I moved). Both rooms were impeccably clean and comfortable. The breakfast area is really charming and there is an area that has glass windows where you can feel like you are eating in the garden. The food is really great and fresh. Cheeses, meats, cereals, juices, pastries...I could go on and on. The made to order scrambled eggs are great, too! Coffee is delicious! Everyone is really helpful and they really make you feel like you are staying in their home. The B&B is expanding - I'm not sure when everything will be open, but there may be more room options soon. Thanks to Hotel Pension Spiess & Spiess Appartements for a great visit! I hope to be back!

Located on a on-way street, this very clean and smartly-decorated Hotel is part of the Best Western…read moreHotel Rewards system. The staff is top-notch; always working hard, very easy to approach and always courteous, and the lobby amenities are a really nice touch. The room is comfortable, bathroom is just large enough, and the bed is easy to sleep in. The tub-shower was a little hard to get used to. The adjustable spray nozzle was mounted on the wall facing the bathroom door, with a very short glass window to block overspray. It was a cramped space for a shower while trying to keep the floor dry. Also, the hose connection for the sprayer was leaking at the tub faucet connection. My height, and the need for sprayer to be moved higher could have contributed to this. This tub-shower setup should be reevaluated. Overall, it was still a very nice stay.

Great location Wonderful staff…read more Clean and beautiful rooms . Breakfast was great definitely will go back

I have been lucky enough to stay at The Ritz Carlton, Vienna!…read more The arrival experience sets a perfect first impression with immediate attention from the porter, front desk and concierge who has earned his golden keys! I was greeted by friendly, hospitable staff and stunning live orchids everywhere. Serene and elegant interior design really ties it all together beautifully. I was upgraded to a gorgeous executive suite with luxury marble bathroom, top-tier amenities, heated towel rack, and thoughtful extras. Incredible room service I ordered three times, the food was delicious! I had a fancy coffee on the breathtaking rooftop bar views, and an unforgettable meal at their amazing steakhouse Distrik ! When I checked out they had a petit breakfast waiting for me with my Oatmilk latte just as I like it and warmed Pain au chocolat! The porter handled my bags and loaded them into the taxi for me. He waited for my cab in the rain while I stayed dry in the hotel lobby.

Had an excellent stay at the Ritz in Vienna. Our room was on the seventh floor and pretty spacious,…read morebeds were very comfortable and service was top-notch as expected. Check-in folks and concierge as well as restaurants staff all work hard to keep guests super happy and we appreciate their efforts especially during Christmas and New Year's when the hotel is super busy. Location is absolutely perfect, very close to all the places that you would want to go and at the same time not too close to the very busy areas. The park nearby is pretty nice and it is easy to walk to. Breakfast every day was such a nice treat and the vibes at the district in the morning set a perfect stage for the upcoming day, has great energy. Anastasia was specifically very kind to us during our breakfast mornings and made sure we were well taken care of! She was very kind. We also checked out Pastamara and the bar which we both pretty good and recommended. We didn't get a chance to go to the district for dinner, but maybe next time. I got sick one of the days we were there and ordered room service and was very surprised with everything I got. With the hotel staff for so kind to keep sending me ginger, tea and cookies after they figured out I was sick. Loved our stay and hope to be back sometime soon. Recommend to anybody going to Vienna.

We enjoyed our time here. We did not get a waterfront room which I kind of wish we had because our…read moreroom was hot so we opened the window and had to listen to traffic at bedtime. Might have been better on the other side. The hotel provided us with a fan when we asked so that was nice. Staff here were friendly. I asked for an early check in which I did not get and in fact did not get notification that my room was ready till way after check in. The pool was open even at this time of year but very cold. It is not heated! It is nice to be able to walk along the waterfront and we were able to walk down to where there is a stop for the hop on hop off bus. We did not try the restaurant. My sister had the breakfast buffet. She said it was good but like 30 Euros per person. I wanted to go to dinner there one night but I didn't really see anything I wanted and it was pricey.

Paid extra and got the junior suit but made a mistake for signing up for one person…read more Front desk guy says since I m a Hilton Honors member, they were gonna allow me to add one more without additional cost. What a B.S. However, I did pay extra for a breakfast. Got a room with the view of Danube river. Very very close. Hope there is no monsoon raining while I m here. Room is quite, spacious, remodeled recently. Water pressure is acceptable but not great. Hot water was awesome. The bathroom was clean, but do have mold Sink drain was closed by default which was very inconvenient. Since this hotel is 8 stations away from central location, get the metro pass. The front desk can help. There is a unmanned small shop for drinks and snacks. Huge restaurant at the lower level closer to the river. Breakfast time. Lower level, the same level as the Danube river. River front? Its a huge area. Got the usual fixing plus make your own juice, eggs to order, honey served in a natural honeycomb state. Lots of tea options. Even has loads of fresh ginger to put on your tea. No plastics here. Not a single one. Loved the idea of using smaller version of ice crema cones for jams. Very thoughtful operation. P.s. Don't buy water from the store. Rip off. Also, we only get one set of water on 1st day. Not 2nd day? I am still paying the same amount but getting less? Yes, in Europe we do get water, not like USA.

Overall, an incredible stay. I've been waiting to write this review because I knew it would be a…read morelong one, but it's well deserved. I cannot recommend this hotel enough! I didn't want to leave! I'm so glad I chose to stay here. I've noticed there are so many hotels in Europe that are included in the Mariott Bonvoy brand, but don't really acknowledge that or don't include any elite benefits. That is not the case at Imperial Riding School. I felt very welcome as a platinum elite member. I arrived early, around 11 AM, because that is when my train arrived from Prague, and my room was available right away. I was upgraded to a suite. From the moment I stepped out of my Uber, I was greeted by a staff member with a friendly smile who asked if I needed assistance with my luggage. And then immediately walked up to the desk with no line and was greeted by welcoming and kind front desk staff who immediately offered me water and helped me get checked in right away, quickly and seamlessly. She told me all about the hotel and the benefits I would have as a platinum elite member. I was able to choose free breakfast as my welcome gift. I was also informed that the mini bar in my room was free. This may be because I was in a suite, I'm actually not sure. But the mini bar was awesome! They had bottled Aperol spritzes, organic apple juice, beer, water, and some Pringles. Not a huge selection, but it was refilled quickly and twice a day if needed. They had plenty of glassware available as well. The room (and hotel) were beautiful! Beautifully designed, creative, efficient, everything in working order. I know that sounds silly to stay, but there are so many hotels these days that are cutting corners, trying to save money and so many random things are broken down or in disarray. Not here. I couldn't find one flaw. My room was huge, it had a sitting area and living room. The bathroom is massive with a giant soaker tub. Toiletries included bath salts if you want to take a relaxing bath. I did use the shampoo and conditioner, which was great quality. Not your typical watered down hotel shampoo. Same with the lotion. Huge and plenty full towels, nice thick bath robes. The bed was wonderful and the hotel is so quiet. I got a great night's rest and heard no noise from the street or the hallway. And that is saying a lot as there is construction going on outside the hotel right now (early September 2026) and the hotel was nearly full/at capacity. The hotel is a little bit off the beaten path, but you can still walk to most major tourist destinations. It might take about 20 minutes. I did Uber to a few places. However, weather was beautiful, so I did walk most of the time. Breakfast was amazing. Huge selection, plenty of space to sit in the restaurant, even though it was busy, it wasn't like you were fighting the masses for food. And as your free breakfast welcome gift, you have access to the entire buffet plus à la carte options. They have multiple coffee/espresso machines as well. Food at the restaurant/bar is also spectacular. I went and got food there 3 different times! I love a hotel that has a great restaurant, it's just so convenient when you are busy traveling. I highly recommend the filet, the truffle gnocchi (I got this twice, spectacular) and the chicken Caesar salad. This is also one of the only places that made me an actual dirty vodka martini (yes, I'm an American lol). If you know, you know, that's really hard to find in Europe lol The final little surprise that I didn't realize... They offer turn down service! They will place a little chocolate on your pillow, refill your mini bar and towels, etc. 100 out of 10 recommend. I will 100% stay here when I return to Vienna and I cannot wait. I feel like I got an amazing deal on this place. Definitely worth the money, I honestly would've paid more. Crazy, right? This is the kind of service that I expect from the Marriott Brand and Autograph Collection Hotels and they definitely deliver.

Very nice hotel. Enjoyed the ambiance and the staff was friendly and welcoming. The cocktail bar…read morewas enjoyable and well staffed.

This review of for the Imperial Bar within the Imperial Hotel…read more Wow - Gorgeous bar. We stopped here for a night cap after eating nearby. The bar is in a large rectangular (~35 feet x 45 feet) room with a 25 foot high ceiling. The ceilings are mirrored. The upper third of the high walls are decorated like a section of library books. There are at least a dozen seating groups of 2, 4 and 7 plus 6 seats at the bar. The bar seats are nicely padded and covered in leather. The floor seated is very comfortable, oversized, cloth fabric. The background music is pleasing and not too loud. The bar staff is attentive and helpful. They also brought out some nice bar snacks. Drinks here are priced as you would think for a hotel of this caliber. We enjoyed our time at the Imperial Bar.

Here for a couple of days on our 6 city Central European tour…read more The place is truly luxurious. Staff are accommodating and efficient. Our room is large and comfortable. The food is excellent. The bar is very nice. Location is ideal as we walked just about everywhere. We would stay here again when in Vienna. One negative was the breakfast & dinner service which seemed dicombobulated. An area for improvement. Mark & Nancy.

The staff, the food, the room, absolutely beautiful. Everything is perfect and classically…read moredesigned. I had a wonderful dining experience in the Rote Room where I had Beef Carpaccio and Wiener Schnitzel vom Milchkalbsrücken and loved it. A very nice, proper atmosphere whilst maintaining a very comforting atmosphere. The hotel staff - everybody from the bellmen, everyone at the front desk, to the maids and the handymen. The room was clean, wonderful for views out of the window, pretty much anything you could ever ask for out of a hotel room. Could not recommend staying anywhere in Wien more highly.

The Hotel Sacher Cafe has two sections, ground floor and first floor. Follow the velvet carpet up…read moreto first floor to enjoy cafe and Sachertorte cake in a grandeur environment with a large chandelier to embody the imperial glamor. The Einspänner coffee and Sachortorte chocolate cake were both great. The cafe is definitely worth a visit to enjoy the imperial glamor atmosphere.

I absolutely LOVED this place - perfect location, great atmosphere, lovely rooms, and really cool…read morebar and lounge areas! The staff were so friendly and accommodating (shout out to Amadea for being so welcoming and helpful sharing tips/info for Vienna, as well as all of Austria!!!) I would absolutely recommend Ruby Lissi to anyone who wants to stay right in the heart of Vienna without breaking the bank and will stay here again the next time I visit!!!

We enjoyed our stay at Ruby Lissi. The entrance was definitely pretty sketchy feeling, especially…read moreafter getting off an overnight flight from the US. We were able to "store" our bags while we waited for our room to be ready. The bags were just tagged sitting in the lobby, and my American brain felt that wasn't the safest, but whatever. The rooms were a good size, but I found the set up of the shower and toilet very awkward. Depending on who you're traveling with, it could be concerning, as it's not very private. There was also construction going on, so it was a bit loud in the mornings