My assistance and emotional support dog died en route to Park Hall Hotel and Spa and this was their response! Didnt even show the courtesy of refunding the costs as a goodwill gesture - and seem to think I would still want to go and stay there - when they only replied to me after their hand was forced by someone senior within Radisson several weeks later - and with complete disregard to the trauma I went through. i replied to this over 3 weeks - and havent even received an acknowledgement let alone a reply read more