I seriously don't understand why everybody gives this place such low reviews. I have been coming here for four years and they have been nothing but wonderful. And no, I do not work there, and they are not paying me to say this. Yes, they have a bit of turnover with dental assistants and dentists, but that is common all over the country, especially in rural areas and small towns like ours. The front office staff are very flexible and polite when scheduling, and the dentists are very professional and always explain everything they are doing. read more

Used to be great when it was doctor Barry's office but new staff and doctors are causing our family to leave. my daughter was miss diagnosed and my wife was misled on the severity of my daughter's issues. We should have been referred to a pediatrician dentist from the start and by the time we did get the referral they couldn't even do that correctly. what could have been resolved early on has since turned into a medical procedure costing us double what it should have. shame to see such a decline but with such a rude front counter and doctors that seem more about selling you stuff than your actual oral health it's time to move on. 1 out of 5 stars! Would not recommend!! read more

On May 28, 2025, I had a 9:00 AM cleaning appointment and was caught in a major freeway accident involving eight cars, causing significant traffic delays. I called 10 minutes before my appointment to inform the office I'd be slightly late but was on my way. After driving an hour, I arrived just 15 minutes late, only to be told I had to reschedule for another day. I understand offices have schedules, but the lack of flexibility was frustrating, especially since I notified them in advance about an uncontrollable situation. I'm disappointed by the lack of consideration after my effort to make it there. I hope the office reconsiders its policy for such circumstances in the future. read more

I liked the dentist but not the front office. They put me on their list so if they had cancellations they would call me. I was available most anytime so I was being called regularly. Then they stopped calling. I called and inquired if I was still on the cancellation list for appointments. I was told I wasn't on the list. She told me she would put me on the list. I was never called again. My next scheduled appointment was the last time I was there. For some reason they black balled me and they never told me why. I ended up going to another dentist and getting all my dental needs taken care of. read more

The office supervisor and some of the front desk staff bring a ton of noise but absolutely no value to the practice whatsoever.

I called to get clarification on my copay because it was a lot more than what I was quoted. She became very rude when I just questioned it and she said " well that quote was from last year". I said I wouldn't be able to pay and keep my appointment. Then she just hung up on me. That was the last straw, I will never go back. I am changing my insurance elsewhere. read more

Seriously. This is the best dentist I have taken my kids to. The staff is very friendly and from the assistants to the dentist it was a great experience. My kids couldn't be better off. Highly recommended read more

This office wants the money upfront but when it comes time for a reimbursement due to over payment they won't pay rather they give a credit. Beings I won't be going here again it's real slick on their behalf, they kept my overpayment. So they expect to be paid at time of service but won't pay when it's they who owe. read more

all the technicians and doctors (i don't know what they're called lol) are all very nice but the people at the front desk are typically quite rude. i have been hung up on a few times when trying to make/reschedule appointments read more

Got fillings done and my teeth have been uncomfortable since. Scheduled cleanings for my children and I..somehow only 1 of us had an appt. I reschedule all of us thinking it's just a mistake and the wait was 3 months for an appt. I show up to my appt after 3 months and they had cancelled all 3 of us! I shouldn't have even gone back after the first time. The receptionist was very rude and they blame me. I will never recommend a place like this. It shouldn't be this difficult for them to keep an appt and to fill a cavity... read more

I became a new patient about 6 months ago. I called today to make an appointment for a cleaning and the can't get me in for 11 months. I'm really unimpressed. I read more

They are too busy for new patients. Three weeks for a call back to let me know they can't see me for three months. This is after they sent me to specialists. Understood my bad teeth are not their fault but they have been super unhelpful. Like I said, unless you have good teeth you may want to find a dentist with a little give a darn. read more

Excellent! Everyone here is super nice and friendly and will work with you to get your treatment the way you want it. I was able to get 3 appointments in the span of a week because when I had insurance money expiring at the end of the month I was desperate to spend. The work was well done, quick, painless, and I felt very respected. Really happy I went to this place. read more

Drove over an hour to get there and they would not let me use the bathroom and made me wait in the heat outside when there was no one inside. This place is horrible I will NEVER come here again. They clearly do NOT care about the patients. read more

The entire staff is efficient, smart, friendly and warm. Dr. Ken Berry, DDS, is ethical, kind and incredibly detailed - oriented. He is an excellent dentist. read more

I had called to get an appointment and was surprised they had one the very next day. The lady I spoke on the phone with didn't really seem to know what she was doing. During the conversation I mentioned that I no longer had insurance through my employer, but she didn't tell me they don't take the insurance I do have. I showed up to my appointment and none of the ladies at reception could find my appointment. Then the lady who I spoke with the day before remembered me. I was already annoyed because even though the building requires you to wear a mask the completely incompetent receptionist was wearing a mask, but it was on her chin the whole time. Even though they resolved my issue with my appointment that ended up under another person's name they informed me they don't take my insurance. I asked the incompetent one why she didn't tell me over the phone, she said she tried to call, but someone else answered the phone. This was an outright lie. I left without being seen saying I was going to go somewhere else and I thanked the receptionist for her incompetance. read more

I made an appointment with Dr. Barry on a Wednesday. I had a tooth that was badly infected. I was prescribed antibiotics for the infection. On Friday morning my dog chewed all my antibiotics up. I called to get a refill prescription. I informed the office that it was detrimental that I maintain the antibiotics because I am a hip replacement recipient. If I do not maintain my antibiotics, I could end up with an infection in my joint, and end up in the emergency room for a hip replacement clean out. not to mention that I was in a great deal of pain from my tooth infection. The office told me that they would not be able to give me a refill until possibly Monday. Not only is it bad practice to start anabiotic's stop and start again. This could be absolutely detrimental to my health and well-being. Not only do I not want to have a tooth infection. But I do not want to end up in the emergency room getting my hip cleaned out well worrying about getting COVID-19. this is now Wednesday and I still haven't heard back from the doctors office. I will not go back to the office for refer them to a friend. In very upset with thi. read more

My first time there with my kid so I wasn't sure what to expect. Well, when I seen Dr. Costa having her assistant pull my child's teeth I was shocked I thought you had to be a doctor with a degree to do that. Hope that's not what this offices normal practice is one day someone will sue them cause a nurse was doing a doctor's job. We won't be coming back read more

Worst dentist I've ever been to. Left the first time with a messed up filling that caused a lot of pain. When I went back, had to miss work again I was scared and in pain. The dentist was very rough and didn't sedate me. I had already informed him I have panic attack's. When he hit a nerve in my tooth I jumped and my hand accidentally flew up and nocked his glasses. I apologized through my tears. He told me he was not going to continue working on me and leave me with a gaping hole in my tooth. I couldn't stop crying to the point I could not drive home and eventually he gave in and stuck something in my tooth. My tooth still hurts to this day and I am to afraid to go to the dentist. When I called the manager she was rude and never apologized. To this day I don't understand why they didn't sedated me. I asked them several times with no explanation. Never been more traumatized. I never write reviews, but I felt I had to protect others from this experience. read more

My local dentist... and what a great experience! Front desk was a great help, coordinating the insurance and reviewing all the charges and making scheduling a breeze. Nobody loves going to the dentist... but I must say that the chair side manner and listening skills of Dr. Samar Samuel made the experience top notch. I was suffering from TMJ (stress related!) and her expertise and kindness eased the pain and transitioned me back to full oral health. I used to work in another dentist office (they were great too) so knowing the terminology; I heard her sound advice and direction to her staff and was of the utmost confidence that I was in good hands. She really treated me like a person and not another block on the schedule. I recommend her and the office to all my friends. read more

I can't speak for the current times of Park Falls Dental. But years ago "80's & 90's" when Dr. John Scogins had his office on Perkins St. Formerly Perkins Street Dental, my family used Dr. Scogins for our dentist in town. I was terrified of the Dentist growing up as a kid and my family had bounced around a few dental offices till we found and settled with Perkins St Dental. It was well deserved punishment of going to the dentist often as a child. I didn't care for my teeth as I should have and went often. But I didn't find comfort going to the Dentist till I started going to Dr. Scogins office. I then moved out of town in the early 2000's. Had a little anxiety having to find another Dentist again being I was comfortable and looked forward to getting my teeth cleaned. I just had a friend looking for a Dentist in Ukiah and I told them who I use to use in town. I was surprised to see Dr. Scogins was still working away at his new location. I couldn't imagine Dr. Scogins not providing the same level of care now as he did twenty plus years ago. read more

Went in for a cleaning a few weeks ago. The hygienist picked around my teeth for about 20 minutes, flossed and had me use some hydrogen peroxide to wash out my mouth and that was it. She said that they didn't have to polish due to covid. I called in 2 days later to ask if polishing was part of a normal cleaning. The supervisor told me that a "cleaning" only involved work done "below" the gums, and even the flossing wasn't part of a normal cleaning, and that polishing was not required as part of a teeth cleaning, and that they were going to bill the insurance full price for a cleaning that took about 20 minutes and consisted of a bit of picking around the teeth and flossing. She then told me that I could come back in if I really wanted the polishing, and then made sure to tell me that she would have to pay the hygienist out of her own pocket to do the polishing since it was not done during the original visit(not a very professional thing to do). If you are going to get a cleaning, make sure you call ahead to verify exactly what will be included during the cleaning, so that way you don't waste your time for 20 minutes of picking and flossing, something you could probably do yourself after watching a few youtube videos and buying a pick on Amazon, and avoid your insurance getting billed full price. Will not be returning. read more

great place! fully automated so not wasted paper forms. Great waiting room with snacks and coffee. staff was so friendly and nice.

I went to this office because I had a fall off my horse, and along with some ribs, my nose and my spine, I broke one of my teeth. I am terrified of the dentist and was not excited about going to a new one in this shape, but I had an exposed nerve and couldn't take it any longer. I needn't have worried though, these guys were awesome! They got me in on 30 minutes notice, and immediately put me at ease. The dentist was VERY gentle and the hygienists Sara and Tina were wonderful. They got me a temporary fix in less than an hour and it was easily the best dental visit I've had! Too bad I don't live in the area, because I would be back for all my dental needs for sure! read more

At one time I was a client. But after they under quoted me by 200% on a root canal I will never go back. I had pre-paid for the procedure and crown, when I came back for my crown they had a bill for $680 + and thought the mistake was funny. There are only two "in-program providers" in town, this was the wrong one to choose. But, the work done was good quality. read more