I had a fantastic experience this afternoon. Walter is an amazing employee, he went above and…read morebeyond what he is there to do. He helped me carry my clothes back to my car and also helped me with another issue involving the parking lot all with a smile. Thank you so much Walter I truly appreciated all of your help. Alejandra Velazquez

This is for the fluff and fold service not the laundromat which I have used and it was very nice,…read morestaff helpful, and clean-highly recommend except parking is limited. But that is experience is how this is even 2 stars. The fluff and fold service has been an entirely different story. I even gave it a 2nd chance.. First time- I scheduled a pickup after a long trip so had a lot. I realized I had questions and needed another laundry bag so I took the laundry and asked if I could just drop it off rather than it get picked up. I was told no problem, he'd just change it on my order so the drivers didn't come to pick it up. I asked if I could buy 2 of the large laundry bags because I had 2 full in the car plus a full basket of clothes not in bags. I was sold two of the (granted very nice) handled medium bags and told they didn't have (the less expensive) large bags. I then walked next door to wash my blankets and saw staff giving two people the large bags and more in the vending machine. While washing the blankets I got a message that the drivers were on way for pickup. I went back to double check so a driver didn't come and was told it was just automated text. I went home only to have drivers ring my doorbell for the pickup. Then 30 minutes later I received a message my order was cancelled because no laundry. I was running errands so I stopped in person because the order was cancelled on the site/app too..and they had ALL my clothes. After some back and forth and calls to their other facility they found my clothes and I was told it was back in system. Cut to next day and I get message my order has processed -- I look at total and it does not include the first-time promotion that had been in previously. I call and am told this is my second order. Except it isn't. They just created a 2nd order after wrongly cancelling my first order. Eventually I'm told I will get a refund for the promotion and that my laundry was out for delivery. Cut to a couple hours later and I receive a message it has been delivered (no knock or doorbell this time), I go to look except I can't open my apartment door!..I'm literally trapped inside because the hanger items were on my door handle and across the door jam with the bags against them. I had to call building security to help me get out..only to discover that a whole set of hanging items were missing AND that my random laundry bags that I had brought in were replaced with the large branded ones I was told weren't available the day before. After a call that was more reassuring than previous conversations I received a call back that the driver would return shortly with the now located missing clothes. In the meantime, I began to unpack the clothes and found that while many things had been hung up a number of button downs and linen items had been folded tightly so needed steamed but I had not specified those not be. The missing clothes did get delivered quickly. Second try..I received promo texts and the neighbors who had first recommended trying them out convinced me to give it another shot. This time I just let it get picked up and I added the additional instructions asking that button downs and pants not be folded. This time I also just had their two branded medium handled bags I had purchased in lieu of the unavailable large regular bags -I labeled the one bag as hang to dry and included many of the hangers from the last time as the bag was only half full (and included that in all the order notes). The other bag was very full --however last time it was the two full medium bags plus 1.5 very full large bags. But I received the total this time and the weight is MORE than last time??? Then I walked up to the delivery at my apartment and the hanging clothes are blocking both my door and my neighbors' across the hallway floor (picture) and as I am unpacking them finding button downs and linen pants etc folded plus the regular folded items are folded in three different ways, directions..one of the whole reasons to do the service is can just put them away but now I have to refold 2/3 of the shirts.

I'm writing this review a few weeks later than my service but that should tell you how great they…read moreare that I've made it a point to come back and leave a review. The owner Alex is incredible. I called sleep deprived and desperate to get a laundry service to help me I the middle of the day when my puppy was sick. They sent someone out within a few hours to do an early evening pickup for me and I had my laundry back the very next day, dropped off before 12! Alex answered all of my questions on the phone, and was patient with me as I was a little scatter brained from lack of sleep and stress. The pick up and delivery driver was also amazing! He was kind very personable. The pricing is also fantastic. Worth the service you get without completely gutting your bank account. Will be using them again! 10/10! If I could give this place more stars I would.

These guys know laundry. I recently broke my ankle and was looking for a reliable service who had a…read morewebsite and text reminders. Not only did they do a full turn around 24 hours later but everything is folded so nicely super grateful and will using their services moving forward.

Fantasic service from popwash! Whilst on vacation in Santa Monica I came across popwash and booked…read morea slot for my laundry to be picked up the next day. The website was easy to navigate and they quickly responded to my queries in the morning of collection. My laundry was returned perfectly folded and smelled so nice! Reasonably priced too. Thank you!

all my clothes were cleaned to perfection and folded so neatly! It was a wonderful feeling to have…read moreclean folded clothes at home especially when i didn't have time to do laundry! I recommend this service

It's super convenient for me since I usually drop off my clothes on the second day and pick them up…read moreon the third. The service is great!

No self-wash. We took an uber there only to find out self -wash is closed to the public.read more

I am SO impressed by Classy Cleaners! I had my wedding dress dry cleaned and I can't believe they…read moreremoved 99.99% of the dirt and stains. Highly recommend for reliable dry cleaning and good customer service!

I've always had a really good experience at this dry cleaner, even if it's been a bit pricey at…read moretimes, which is why this visit was so disappointing. I recently picked up two garments that still had the same stains I brought them in for, yet I was still charged for the cleaning. I understand that not all stains can be removed, but if that's the case, customers shouldn't be charged as if the issues were resolved. At the very least, I would expect a heads-up when dropping items off if something looks unsalvageable, especially since I pointed out the problem areas in detail ahead of time. Or at minimum, a conversation at pickup about what happened or a partial refund for not being able to do the work needed. Instead, I was expected to take the items as-is and pay in full for the service. When I asked about it, I was told "we cleaned the garments," which may be true, but the reason I brought them in was to address those specific stains. When I calmly pushed back, I was told, "This isn't the place to bring my items," and was issued a refund. I was being dismissed and steamrolled with excuses simply for asking for better customer service. I stayed polite and was just trying to understand their reasoning, but there was no accountability until I raised the issue. As a business owner myself, if I can't deliver on what a customer is paying for, I take responsibility for that. I've had good experiences here in the past, but this left a bad impression. I'll be going elsewhere for my cleaning needs.

This place has always done a great job of cleaning my clothing in the past. The staff is very…read moreknowledgeable, friendly and helpful. They had my jacket ready today, a day earlier than expected. I will undoubtedly continue to use their services . Great place!

The other reviewers may be correct about the quality of the service overall. However, if there's…read moreanything in your order that requires human intervention beyond an automated system, I would suggest staying away. Poor communication with the point of contact (a hotel where I stayed) for drop-off, as well as unresponsiveness to me, resulted in items necessary for surgical recovery being stranded on the other side of the country for over a week. Self-righteous unwillingness to admit error upon having this pointed out resulted in a tirade about how much of a favor this guy felt he was performing by simply getting things where they needed to be after the poor communication mentioned above left things in the wrong place. Apparently he was so blinded by said self-righteousness that he was unable to distinguish between the point of contact (again, a hotel with which he deals regularly), and myself, when all of this was pointed out. All I received was hostility and abuse directed at "you guys" - entirely inappropriate as well as inaccurate. In terms of value for money, I can't speak to the quality as I have yet to receive my items. In sum, use this service if you're okay with not interacting with a human. If you do need to interact with a human, I would stay far, far away.

Did a beautiful job, would highly recommend, and was done very promptly and a reasonable priceread more

Most expensive dry cleaners I've ever been to. Waaaayy overpriced - almost $30 per dress. 4 long…read moresummer dresses and my total came out to $109

I've used La Vista Cleaners for both dry cleaning and alterations, and they've been excellent every…read moretime. I've had a gown hemmed here, and my husband has had jeans hemmed as well. Everything has always come back perfectly done. Fernando is friendly, professional, and welcoming, and his mom is wonderful too. I've never had to wait, and the entire experience is always quick, easy, and convenient. Great service, great people, and a wonderful family-owned small business that I'm always happy to support. Highly recommend!

REVIEW UPDATE: I've been coming here for over a decade, and owners Fernando and María have been…read morevery friendly to me and my family. Their customer service, as reflected by the reviews, is outstanding. I also realize that prices have crept up here over the years, higher than other local dry cleaners. While other nearby spots might not have as nice of a shop, the cleaning quality is the same for less money. On top of that, I recently caught a major overcharge on my receipt that I had to bring to their attention myself to get fixed. Also, I was disappointed that they did not apologize for the mistake.

Not too long ago in American history it was the duty of every citizen not only to wear presentable…read moreapparel but to keep their clothes nice and clean. Yet, even in the days before dry cleaners existed the most well-dressed didn't manage to clean their clothing quite as well Eco-Coastal Cleaners do in the present day utilizing an eco-friendly method. With the current environmental woes it is important to minimize one's carbon footprint and to be aware of future generations. So help conserve while still looking good in well-laundered garments. So what makes West LA's Eco Coastal Cleaners so great? For a start, taking a look at my spotless clothing after picking up from ECC words like immaculate, unblemished and speckless come to mind. Owners Jen and Larry are considerate, responsible and meticulous always going the extra mile to assure their customer's satisfaction. My clothes have been receiving the exceptional treatment and care from Eco Coastal for a number of years now and my specific details are always catered to such as perfect creases in trousers and stains (sometimes in curious places) removed. But it doesn't end there, ECC are often so fastidious over my regalia that missing buttons are constantly fixed and even rips have been sown together, when possible. Never has an item gone missing. It should also be noted for such tremendous service the timeliness of Eco Coaster Cleaners as it rarely takes longer than a week for garments to be laundered. Everything you could ever want in a dry cleaner and more. Eco Coastal are far from your average corner 1-Hour cleaner. This service is superlative. On top of that, they deliver! Jen and Larry make it as easy as possible to retrieve cleaned apparel. It really can't get better than ECC. Written with pride from one very happy long-term customer whose wardrobe would be in shambles without them. A modern dandy's dream come true! And did I mention you get an awesome reusable bag to keep your clothes in? Win!

Excellent customer service and communication from Larry. My husband's clothes were perfectly…read morecleaned and pressed. We will definitely be using Eco Coastal Cleaners again!

Had a pair of Jordan 5s in need of re-glueing on the midsole because of sole separation. They did…read morean exceptional job and at a reasonable price. Definitely recommend to other sneakerheads looking for this service. Thanks, Plaza Dry Cleaners!

This is one of my neighborhood cleaners and I've been going there for several years. I would say…read morehistorically, they did an OK job. Nothing remarkable in a positive way but also no disasters with my clothing that I can recall. About two months ago, I brought 5 or 6 cashmere sweaters to be dry cleaned. When I picked them up, the woman at the front charged me $19.95 per sweater. I actually thought she had just made a mistake with the total so I asked her to confirm the cost to dry clean a cashmere sweater and she confirmed $19.95. I know cashmere usually is more expensive to dry clean than other materials, but I think that's outrageous. I paid the total, but then I asked to see the price list and she said they didn't have one! The whole thing was pretty suspect, and I will never go there again. Not to mention, the woman upfront was very rude during the whole thing. I believe they might simply make up pricing as they go and see what they can get away with. I'll admit, that often times I will pick up dry cleaning, pay the bill, and not really pay close attention to what each thing cost. Usually it's roughly what I'm imagining it to be. But in this case, I knew something was weird and I'm glad I asked. I truly do not recommend this business.