Zero stars!
Never have I experienced such bad customer service.
I came to Paris langue on a Friday I had explained that I was an au pair and would like to start classes. A little old lady with glasses explained the price and when the classes would start. No tour, no opportunity to shadow a class and treated every question I had like it was a stupid one.
I returned today (monday) to ask if it is possible to wire them money as a form of payment. When I walked in the same old lady put me in a classroom and gave me a written test.
After the test they said I had to pay 100 euros as a deposit.
I explained that I don't have the money and I only came to ask if I can pay through wiring.
At this point two of the receptionist were yelling at me.
The old little lady was by far the worst.
They kept on repeating that I couldn't start class today when I haven't paid and I kept repeating that I only came to ask one question.
After 7 mins of them straight yelling at me, another man finally got up and gave me a paper with the bank info.
The old lady then said with great attitude, "you can pay this way but you're going to start next week!"
I said there is no need to be so aggressive and the lady continued to yell.
They in no way, know how to handle their business. It is very disorganized and the employees have a bad attitude. I will not be signing up. read more