I want to thank Tiffani so much for helping me with my first name misspelled on my drivers license…read more She listened to my problem & within 5 minutes had me at the counter fixing my name. Thank you Tiffani. You went out of your way to fix things. The DMV is very fortunate to have employees like you!

We have been 3 times just for a state ID and each time they tell us we need something more. We…read morechecked the website to make sure we had all of the requirements and then they said we had to have the Indiana DL which my friend doesn't have anymore (had a stroke, can't drive). The website says NOTHING about that being a requirement. We live in Spring Hill so it is quite inconvenient for us to get back and forth.

Never in my life will I EVER say this again: This DMV WAS AWESOME!!!…read more + Efficient + Friendly + No lines + Social distancing observed Not that this would make me want to live in Clarksville, but since my son is stationed here, I thought it was worth the kudos. Hawaii . . . are you listening???

Way easier than going to any of the options in Louisville. Makes me glad to have moved by itself.read more

Worse thing ever can't get threw to no one you get no help this is crazy all I need was help and…read moreall you get is a computer telling you I don't understand what you're saying we'll get you another call back in the next week when you need something the next day this is completely ridiculous and very unprofessional when people need help people should be able to get the help not an answering machine that does nothing for you

Everything went smoothly and efficiently! The Staff are…read morepersonable and answered all our questions very professionally.

I was there 15 min max. Not waiting, I never had a chance to sit down before I was called/ I mean…read more15 min from the time I entered and left. With that said, I am used to sitting for hours at the DMV. The customer service was excellent. I really forgot how Southern Hospitality was in the south. Everyone was smiling and greeted he "hello" and "goodbye."

10+ years of not having a working telephone. I'm truly surprised this place is still open. It…read moreshould be shut down and save some tax payer funds. What a waste. Since the phones don't work you get to enjoy a day of standing in a cramped hot building for a short simple no answer from the lousy staff that works here. Don't expect any help with anything. You will literally just stand around all day and waste your time. It's very difficult to accomplish anything here.

4/9 stations assisting customers in a packed cramped space…read more DOJE needs to fire whomever manages this place.

Second attempt trying to get a drivers license at this facility. Wait times are measured in the…read moremultiple hours (3-5 hrs). All available parking is full and everywhere around the area has no parking signs posted. Staff at the facility are very helpful and friendly but it's clearly a broken system.

The facility is woefully under sized and under staffed for the population served. There is…read moreinsufficient parking and the building physically too small for all the clients to fit inside and people were standing in line outside the building. I submitted all the necessary documents on line for a "Real ID", and that application was valid until 30 July. Once I received the email stating the documents were approved, I tried to schedule an appointment online on July 7 and the first available appointment was September third...and my application was only valid until 30 July. I had no choice but to go to the service center and wait in line with everyone else. We arrived 15 minutes before the office opened and the line was wrapped around the building I had to park a 1/2 mile from the building and It took 3 hours to get a license. The staff was great and working very hard, but the volume of clients was overwhelming. When we finally got to the counter, I asked the clerk if today was an unusual day and she stated "it's like this everyday". This is a systemic problem...the facility and staffing levels are not suitable for the population they serve. The department needs to take action!

Just like with any licensing office there is a wait. If you haven't waited in a line or a waiting…read moreroom for your license renewal or plate tags, have you really even visited a DMV? Here you will find the same thing, BUT they are super fast and friendly and very well informed with Ft Campbell AD rules and regulations concerning buying and registering vehicles while living on post.

From the owner: Upgrade to a REAL ID or renew a standard credential by visiting a Driver Licensing Regional Office,…read moreopen to any Kentucky resident. Appointments are highly suggested, as limited space for walk-ins differs from site to site. Visit our website to schedule an appointment. For information on written and driver testing in Kentucky, please visit the Kentucky State Police's Driver Testing site.

Had to come to the DMV and the waiting room is fairly small it's just two benches which is kind of…read moreuncomfortable when there is a lot of people but the building itself is really pretty and it's right in the middle of the downtown

I just have to share the best experience I have ever had at the DMV. I've obtained driver's…read morelicenses in other states and KY is the 1st pleasant experience. My fiancee and I walked in and less than 15 minutes later we had our KY driver's licenses in hand- yes, they print it right there and we registered to vote too. It costs us $20.00 each and away we went.

Prices are cheap. Staff, on the whole, have been flexible and willing to work with me. Usually the…read moreplace is packed, but last time I was there it was virtually empty. Kind staffer said to book road skills test between 9 and 11am on Tues and Wed mornings for least amount of traffic. One staff member handed my children an ENORMOUS bag of jolly ranchers and invited them to take as many as they liked (and a wet wipe to me to clean up the damage afterwards). It made the wait much more enjoyable for the children.

Quite literally the only thing our lives that has not Benefited from technology, improvements on…read morelogistics or customer service. I guess the monopoly structure provides no incentive to improve. One very good polite gentlemen and then there's the "yeller". Anyone that has been has encountered the human megaphone. What she lacks in empathy and kindness, she makes up for in slowly processing each applicant in the hopes of catching a mistake requiring them to have to come back. Other than that, it's great.