Buyer beware. This company's reviews are terrible and we now see why. My parents booked with this rental agency and had to cancel the trip due to COVID-19. Paris Attitude is still refusing to refund their $1,700(!) deposit *even though the trip is now literally impossible to make due to the global pandemic* -- they are not allowed to fly and Paris tourism is shut down. Other hosts and travel companies (even small businesses) are recognizing customers are *also* facing tough economic times and converting to flexible cancellation policies in this *unprecedented* situation. Not Paris Attitude. They say they "cannot" change their cancellation policy. In a *global pandemic*? Of course they can. Other travel companies are, and must, in this global emergency. You are taking a big risk paying this company. Do not recommend. read more

We rented an apartment with Paris Attitude for two months. The security deposit was collected as part of their charges. We successfully completing the etait-des-lieux, but the Security Deposit was not returned as promised. read more

I booked an apartment through Paris Attitude in August 2021. My trip was scheduled for September 2021 and this is the apartment reference number just so that everyone knows NEVER to book this apartment #14034. From the moment I set foot in the apartment, it was a never-ending nightmare of problems, with a landlord that has no regard for the tenants. There was construction 24/7 from 9 am to 6 pm every single day. There was cement leaking through the bathroom ceiling which damaged all of my cosmetics. After the cement, there was water leaking through the lightbulbs which made the electricity cut in the apartment for 5 days. Not only were all of these issues unresolved, but the landlord also decided to return my security deposit late and not even the full amount because HER bank charged her international fees. Not my problem. She did not reimburse me for the countless days that I could not stay in the apartment and don't even bother contacting Paris Attitude for help because they are the most useless "real estate" agents that you could ever have. I really would never recommend you book through this website unless you are 100% sure that nothing is going to go wrong or else you are going to deal with it all on your own. NEVER book this apartment Reference # 14034. AVOID these people at all costs I'm serious it has been months and I am still waiting for my money. read more

We always use Paris Attitude when we stay in Paris. Barnabe Chevalier is great to work with, and everything has always gone very smoothly.

We booked an apartment with #ParisAttitude for what was meant to be a 6 month stay. They were great by email, really helpful. Until we had a problem after 12 days - mould growing in the ground floor apartment. Emailed them immediately. Was told customer service would get back to us. Emailed again - cleaned off the mould - no answer - mould started growing again - no answer. Short version, cannot get through to them. At. All. read more

Absolutely horrible company!! After coming back from Paris over a month, our problem has not been solved, no one get back to us and explain why there is deduction from our deposit? Bottom part, they don't care!!. You'd rather deal with the company who care about you, GET AWAY FROM THIS COMPANY, DON'T HURT YOURSELF. read more

I had a great experience with Paris Attitude, but I think that it was 100% due to the fact that I rented from an incredible host. As other reviewers have commented, it would be useful to try and see if the host has received other grievances in the past. I received my security deposit (in full!) less than a week after checking out, but I can envision scenarios where this could be very complex and drawn out. In addition, I think that the fees to Paris Attitude are way too much, considering their limited involvement in the process. Regardless, I was moving to Paris for the first time, and using an agency really gave me peace of mind... so I guess you get what you pay for when renting abroad. The fee structure is pretty transparent, but if you rent with them, make sure you factor these fees into your budget. Happy flat hunting! read more

We had tenants in our apartment from October 2013 until January 2015. The tenants did not pay the last two months rent of their tenancy, nor did they pay any of their bills from the entire rental period. This was despite the considerable leg work (not standard) we did for them to find out as much as we could about the billing and tariff charges for the various websites and channels they were using and that they queried. Over their tenancy, we heard every story in the book as to why we had not received payment for these bills from, "Someone stole a big bag of money from us in the street, so we cannot pay our bills," to "the transfer has been made, we do not know why your bank has not received it. Keep looking." At one point we were even provided with "proof" of their transfer in the form of a "document from the bank," that had never actually even been signed by the bank. Paris Attitude kept presenting these excuses and stalling tactics to us as legitimate and credible. PA also strangely provided this paper to us believing themselves that this was a bank-authorized document. PA's Nancy (the PA rep handling this rental) has sent messages to them since their departure, but so far has had no success in recovering this money for bills. Despite the fact that we have been contacting even the owner of Paris Attitude, no one other than Nancy has even acknowledged this situation. We have tried to contact someone more senior at PA, but none of our requests for assistance has ever received a reply. We are hopeful, given our history of rental with PA, they will at least honor the unpaid bills by refunding this portion of the deposit they received for the rental of this flat, if they are unsuccessful at recovering their clients' payments due. The amount of unpaid bills is less than the fee the agency received to rent our apartment. Any other outcome we would regard as extremely bad business practice and would warn future landlords and tenants of potential negligent business practice and lack of client support. If this situation remains unrectified, it is hard to rate PA's client service higher than one star. A complete lack of long-term-client support. read more

I am extremely dissatisfied with Paris Attitude and their level of service. I rented an apartment from Mrs. Leger via Paris Attitude's agency services from January - March 2013. The owner denied my request to arrange a formal check-out to inventory the apartment before I left Paris and falsified damages worth more than 1,000 euros so she could retain the security deposit. The owner submitted excess charges for unnecessary cleaning services after I submitted pictures demonstrating the cleanliness of the apartment. Furthermore, I believe the owner used the security deposit to prepare the apartment for its pending sale. I did not damage the apartment and left it in good condition when I left. The owner falsified damages and Paris Attitude did NOTHING to review the validity of the owner's claims against me. As a reputable rental agency, I expected Paris Attitude to mediate the situation. However, Paris Attitude blamed the situation on me because I could not schedule a formal check-out with the owner, who purposely ignored my request to schedule a check-out, and allowed the owner to retain more than 1600 euros of the security deposit. I admit that the owner was owed a portion of the security deposit for electricity and gas; however, I am certain that the utilities bill for my 2.5 month rental did not exceed 600 euros. As a graduate student, I am saddened by Paris Attitude's unwillingness to mediate the situation and the blame the agency placed on me. My original agent was Anne-Sophie Delille, who is supposedly no longer with the agency. Caroline Adba is the agent who blamed me for the issues with the owner and failed to help me reach any resolution with the owner of the apartment. The major problem with the agency's services is that they do no accompany the renter to the check-in or check-out and they allow the owner to retain the security deposit. Therefore, the agency puts the owner in the perfect position to falsify claims and to keep the security deposit. I will NEVER use Paris Attitude again and do not recommend the agency's services, especially to Americans traveling to Paris. read more

Such a waste of time --- every apartment she offered me turned around two days later and told me it was not available. After reading the reviews, i'm glad I found one with another agency. (Lodgis). read more

Never working with them again. Nicolas could care less about customer service (sorry - what are my agent fees for? The web site database that that you point me towards?) Does not matter if you're returning client or not. All the hands-on care if done by a third party anyway. Agent fees are really high and having worked with other companies, I can say you're better off going elsewhere. read more

I did enough research to know that the reviews are mixed with Paris Attitude for vacation rentals in Paris. Needless to say, with bringing my family over for a vacation, I was a bit more nervous than had it just been for me. I would not ordinarly post a review, but I feel somewhat compelled to since my experience was rather pleasant working with Paris Attitude and the owner and manager of the property I rented. Johanna Brown (Paris Attitude), Michel Weiser (owner) and Veronique Guedj (property manager) all returned emails quickly or in reasonable time, and all delivered as promised. read more

Horrible experience, all the negative comments posted on YELP are true. I used them because a close friend uses this agency to rent her Paris apartment. Long story short.. Apartment I rented for 25 days was advertised by Paris Attitude for 3500 Euros. I paid the agency 1100 euros fee and the Rent Your Paris management agency 7000 Euros (3500 for the rental and 3500 for the security deposit) and the apartment was under sand blasting 6 days per week from 8 am to 6 pm. I was told that they would relocate me but never did find another location. I am still out the 8000 euros. Chase Credit card company with whom I filed a dispute said that they cannot help because I did stay in the apartment waiting for a different apartment to be found. read more

This enterprise is criminal. I don't think the people are French; they are so disorganized. I booked an apartment six months in advance, two weeks before we arrive I get an email that says the owner has changed his mind. Great, they have 4,000 euros of mine for deposit and agency fees and I have no place to stay. No stars, do not do business with these people; it is unorganized ineptitude and corruption. VOID, AVOID, AVOID read more

I'm not sure if the company had a massive reorganization since the previous reviews in 2011 but my experience renting a studio apartment for a week long vacation was fantastic! The Paris Attitude website functions really well to browse apartments by location, budget, etc. and it was very easy to apply for one listed as available. After the application process, I received a prompt response from the agency with instructions for the reservation, payment, and contact information for the apartment owner. They were very timely with my follow up questions and provided copies of everything in French and English which was helpful. A few days before my stay I got a reminder email to coordinate a time with the apartment owner and although I ended up being nearly an hour late, he was there waiting for me and genuinely happy to welcome me into his home. The owner waived the security deposit requirement and explained how to use everything before he left. Check out was equally painless, the owner was exactly on time, allowing me to get to the airport. Overall, great experience, I will definitely be using Paris Attitude again as well as recommending them to friends. Such a better experience than a stuffy and expensive hotel! read more

I guess they had a sense of humor when they gave themselves a moniker. Their database is always weeks if not months old and apartments that are listed as available are frequently not. When I finally rented one for my daughter who was doing a couple of months of graduate study in Paris they were unhelpful in getting the deposit back from a landlady who was a scam artist that would have done any of the con artists from Nigeria proud. read more

Worst short-term rental experience of my life. I paid an 1800 Euro deposit which I never got back. The agency has been telling me for over one year and a half that they have been contacting the owner and pleading with him to repay the deposit. They have now advised me to hire a lawyer that I must find, and I must pay for. They kept their full commission and say they have absolutely no liability. Hiroshi read more

This agency is terrible. After reading all the reviews, and based on my own experience, I came to the conclusion that half of their landlords are fraud. I stayed three months in the apartment, that I rented with Paris attitude. In this apartment the tv/ stereo was broken. As I didn't do the proper check in and didn't sign any paper ( my mistake), by the time my rent was over, the owner blamed me for the broken stereo! ( even though I had proofs of emails where I reputedly asked to send someone to fix it) and so he kept( stole) the deposit of 2000 eur. For a stereo I NEVER used ( because it was broken from day 1) and that was also very old ( the real price for it was around 100$.) The agency didn't care at all! The address of the apartment was 24 rue Marie Stuart 75002, landlords name is Numa read more

I had good experience with Paris Attitude. I rented two apartments in Paris in May based on the pictures and conditions listed in the website. Priscilla Huste from Paris Attitude helped me with the process and i was very pleased with the apartments. The only thing that people should be awared of, imho, is sometimes the owners might not speak English, don't have email ... and you have to do the correspondence in French so it's better to ask and get help from PA if possible. read more

This was one of the most frustrating situations we have ever been in. Pages of paperwork and hassle. Waited an hour for the check in person to arrive. This place does everything for their convenience, not yours. The apartment was dreadful...even the check-in woman agreed and sent a picture of the creepy shower to the agent, but to no avail. One can't come up with words bad enough for these people. Avoid them at all costs!!!!! read more

I rented an apartment with Paris Attitude sep 23rd 2014 and it was a disaster. The drains were clogged in shower and sink, shower hose broken, dust in cupboard, and most BED BUGS IN MATTRESS.... I ran as fast as i could and rented an hotel room in the middle of the night. Never again. read more

I am currently renting an apartment with Paris Attitude and have had a horrible experience. I worked with Nicolas Lecossier and I have had nothing but problems. When I arrived at the apartment, it was not clean and there are multiple things wrong (things that are broken, mold, etc). I have asked that the agency contact the apartment owner to take care of these problems, as the owner has not at all been willing to cooperate with me directly, and the agency either does not respond or finally gets back to me after multiple emails, but always without a solution or answers. I have even had to call to ask why they are not answering my emails (their answer: they didn't know what they were supposed to do about my problems). Essentially, you're paying them a lot of money to do absolutely nothing. I would strongly discourage anyone from renting from Paris Attitude. I have rented at least 5 or 6 apartments in Paris and this has been my worst experience yet. Other agencies like Paristay and Lodgis have been much more friendly and helpful. I will never rent another apartment from Paris Attitude. Definitely stay away from this agency. read more

terrible experience. Renting a temporary place until finding a long-term housing, my company used them to find a room for me and my husband. for an old 25 square meter room they charge 1100 euro! The room is dark and very old, half of the bed closet was broken waiting to be prepared, so different from the photos on their website. Also when we checked in it was just not clean, I took some photos and requested the place to be cleaned without luck!! because everything is paid up front, there's no chance for me to move. I recommend stay away from them, I also mentioned to my company that they should not use them anymore, it's not only my feedback but also from others. I think with Airbnb you have better chance to find a better place for temporary stay. read more

Renting through Paris Attitude ruined my stay in Paris. The apartment was not as advertised; the shower drain was plugged and the toilet seat was broken and disgusting; the noise from the street was deafening; and working with 5 different agents made dealing with all of this a nightmare. Paris Attitude uses a management company called Paris Rental. The coordination between them leaves much to be desired. Agents from one and the other blamed each other for problems and gave me contradictory information. The worst part of the experience is that there is no recourse. You pay everything up front before even setting foot in the apartment. Then you are stuck. I have lived in Paris for over 10 years and I now go there often for professional purposes. I had never rented with Paris Attitude and will never do so again. read more

THEY. BLOW. CHUNKS. Seriously, the worst service EVER. Oh the story I could tell you about how nonchalant they were about the fact that my former landlord decided to keep my security deposit for 2 months (rather than returning it to me the week after we left like the agency contracted them to)!! Or how little help I received from my agent when I requested that she negotiate to reduce the balance the landlord claimed she needed to fix "damages" (i.e pressing charges to iron the linens, a new bed + delivery, 3 hour cleaning for the apt that the landlord contracted before she even saw the final state of the apartment, etc). You know, the part that really really pisses me off is that I had NO leverage against the agency or the landlord. I couldn't get the agent to work any harder on my behalf b/c she said she was an intermediary so she couldn't visit the apartment to see how undamaged it was... Even though I paid an agency fee, I may as well have just thrown it out the window for all the help (customer service, advocacy, leg work) it bought me. Essentially, I got had. And they did the bare minimum to help me, but their inaction helped my landlord immensely. Oh, and the icing on the miserable sh*t cake of an experience this has been is that my landlord wired 74 Euros less into my account than she invoiced me for!! That's approximately 100$. Do you think Paris Attitude is going to help me address this issue? Yeah, NO! She's now over 400 Euros richer than she would have been otherwise. Glad someone's enjoying my money. Fantastic. Thanks for nothing Paris Attitude! As far as I'm concerned, a 1 star rating is wayyyyyyyy too generous for the non-service I received from these people. read more

We rented an apartment in Neuilly-sur-Seine with Paris Attitude from January to June 2017. We are a German student-couple, both 21 years old, and rented the studio for our exchange semester in Paris. Given the short stay in France, we assumed the agency offered the benefit of providing professional support in English in case of issues with the apartment, which unfortunately was not the case. We would like to mention right in the beginning, that we think most reviews shown here are fakes. When receiving our contract, we learned that Paris Attitude subcontracted the role of the lessor to a smaller company called "Montfort et Bon". This epitomized an issue, as our new contact persons mostly insisted on communication solely in French, also the contract was in French only. We both studied French for five to six years and are basically able to deal with the most issues, however the technical vocabulary and the frequent debates with Montfort et Bon brought us to our limits. After arrival, we were met by Mr Albet, who was assigned to hand over the flat - he came from a third subcontractor of Paris Attitude, a company called "EntréeSortie". Unfortunately, he damaged one of the two electric heaters in our flat, which left us without sufficient heating for our first three weeks in January. Even if the hand-over was done with a detailed protocol, Mr Albet was very stressed and did insist of rushing through the protocol. The result was a protocol that included furniture that did not exist in our flat, we tried to correct this with an e-mail sent within ten days which we agreed on with Mr Albet. During our rental period, we had disputes with Montfort et Bon every month, regarding the above mentioned inoperable heaters in January, plumber-issues in February and March or our unusable washing machine during almost our whole last month. We will not outline every case in detail because the flat from an overall perspective was in a good condition, but when it comes to failures of electronical devices like the heating, the washing machine or issues with the drain, we think the tenants should be able to rely on their landlords, which was unfortunately not the case here. Montfort et Bon instructed Mme Yolande Guez to be our contact person, we never met Mme Guez or talked to her apart from one single time in the beginning and one e-mail in the end. In most cases, we could contact her assistant, Mme Laura Bendavid. We must say, that talking to Mme Bendavid in every case meant a very inappropriate tone and indeed a very harsh behaviour - we refused to talk to her again after we were insulted on the telephone end of April. The most critical issues were cost for the attempt to repair the above mentioned electronical devices that we had to thrust out, and to a major extent did not get back. Additionally, we had cost arising from the defects in the flat, for example using the laundrette during our last month - Montfort et Bon several times rejected to reimburse any of those. Of course, we filed several complaints to our ParisAttitude, our contact person here was Mr David Diep, he never answered his phone or any of our e-mails. The check-out was again managed by EntréeSortie and was very detailed but again stressed. In the end, Montfort et Bon charged us for the procurement of alleged missing objects. We took photos of all of those and are still waiting for the money to be transferred back to us, we will hand the case over to our lawyer within the next days. To put it in a nutshell we were happy with our apartment but the availability and behaviour of Paris Attitude and its subcontractors is unacceptable and brought us to our personal limits during our stay, their retention of money is simply illegal. Therefore, we cannot recommend Paris Attitude. P.S.: The adress of Paris Attitude shown on Yelp is wrong, the real adress is: 70, Rue Michel Ange - 75016 PARIS read more

I attempted to use this agency to find a home during a transition overseas to Paris for work. We worked with a man who was consistently sloppy in his work and I must say, his writing was very unprofessional, which made me question who was on the other end of the emails. My three major complaints are as follows: 1. Inattention to detail. We gave him a list of must haves and he found us an apartment (great!). Once he provided us with the contract, it was clearly stated that one of our criterion was not met (pets). and therefore, we needed to go back to square one. 2.Sloppy work. When we got to the point of signing the contract for the second property, we noticed that the rent listed on the document was incorrect. He apologized and said he would get it back to us in the morning.By that time, the owner of the property had cancelled our request. Perhaps they found another tenant. 3.Demanding Agency Fees before the job was done. Once we decided on the second property, the agent sent us the agency contract and the invoice for agency fees. When I asked him for the rental contract between myself and the landlord, he said that he could not give it to me for two reasons. First, the agency fees had not been paid and second, the landlord wanted to see our dossier (financial documents - this is normal for France) before confirming that he/she accepted us. My question is, why would an agency ask for service fees to be paid if the service of securing us an apartment had not been rendered? My advice to anyone considering renting an apartment through an agency in Paris is to avoid Paris Attitude. Thankfully, Paris has many many other options to choose from, many of which I had very pleasant interactions with. My recommendations are first of all Airbnb to save on the agency fees, parisexpat.com, a part of paris (my favorite - even after the agent told me that they had nothing to suit my needs, she kept an eye out and kept sending options as they came up. I appreciated knowing that she was working for me.), and paris stay. I wish I would have followed the advice on the reviews to save myself the time and negative experience. read more

Paris Attitude has the WORST customer service in history. I still haven't received my deposit back and its been almost 3 weeks. Also, My apartment had massive construction next-door which (it is legally a requirement to inform a tenant of prior to renting) - this was not done. It is against the law to rent an apartment without informing the tenant of construction. I contacted Paris Attitude and they didn't respond. Customer service never got back to me during my entire stay and I am considering contacting a lawyer. read more

I promptly received a quote on my chosen rental (for 31 days) but when I examined the quote, it had a 65% agent fee on top of the apt price. This is MUCH more than the 30% value quoted on Parisattitude's own web site! I wrote back asking about this and have not received any answer. So I guess I can concur with many of the other negative reviews. read more

If I could give this agency zero stars I would......I signed a lease for an apartment with them 6 months ago and paid a very fair price. I am set to travel to Paris in 2 weeks time and called the agency 4 days ago to make a change to my reservation. Mohammad, my agent, told me to call the owner for changes, which I did. What I found out to my absolute horror was that the owner cancelled the lease with the agency months ago!!! She cancelled because of the way she was treated by them on previous occasions. And no one ever told me!!! The agency was apparently unaware of the cancellation. How this is possible, I do not know. So here I am 2 weeks out from this trip with nowhere to stay. Did they expect us to roam the streets of Paris homeless with our luggage in tow? I only found out about the cancellation because I reached out to the owner wanting to make a change!!! Thank God I did. So the agent agreed to find me an apartment and now wants me to pay the difference in price which is more than $1000.00 US Dollars. THIS IS WRONG!!! At the very least they should pay for the difference in price! That would be real customer service. They shouldn't be asking me to pay more money for this mess that they created which has also caused me so much stress and anxiety over these past few days. I don't even know how they are in business. STAY AWAY FROM PARIS ATTITUDE!!! STAY FAR AWAY!!! They completely failed me and almost ruined my vacation and on top of it they ask for more money. Unprofessional, unreliable, and no customer service ,that's Paris Attitude for you. read more

WORST EXPERIENCE OF MY LIFE!!!! NEVER TRUST THIS HOUSING COMPANY!!! I was looking for a place to live in Paris for 1 month. I decided to book with them because I thought if was the safest way to rent an apparment in Paris BUT IT DEFINITIVELY WASN'T. I rented the apparment for July in May. 5 days before I was arriving to Paris they canceled my booking, telling me that they hadn't made the owner sign the contract so he had decided to canceled me and the housing company couldn't do nothing. Although it was completely their fault, they offered me a more expensive apparment, I mean, they wanted me to pay more (including their agency fees for both appartments). As you may know, finding an appartment 5 days before arriving to Paris is just impossible. Finaly, they made the owner of the second appartment reduce the price so I could pay the same as I was going to pay in the first one but they made me pay their agency fees anyways. Later, when I left the appartment they told me that the owner of the second appartment (where I stayed) had to refund the deposit. When I asked, the owner told me that she hadn't received this money and it took me around a month to take it back from the agency. During that time, they told me they had already given me the money but they actually hadn't. They are so UNPROFESSIONAL, I felt my money was UNSAFE! Maybe, if you try to book with them, 5 days before your trip you have no appartment. read more

Dear all, I am writing this review to warn potential clients of Paris Attitude. Recently I had the worst experience with this agency and I will never use their services again!! NEVER!!! Be sure that they will cheat you! So we booked an apartment about 2 months prior to our trip to Paris. I already felt bad attitude during the booking process - the agent Stephane was nice and helpful to me only until the moment I made all the advance payments. After he had received the money he was lazy to answer my e-mails. But that's not it... 2 days (!!!) before the trip our apartment was cancelled due to a broken shower (what a bullshit!!! you can fix a shower in few hours). As it was the time of Paris Fashion week, the busiest time of the year for hotels and apartments we weren't able to find any alternatives on our own. MY NERVES WERE READY TO EXPLODE after spending 24H and trying to find a nice place to staybut with no results. Paris Attitude offered us other apartments that did not fit our needs,, unfortunately we had no choice but to book one (apartment ref #7685). The owner ot he apartment was nice, however the apartment was not. It was quite dirty as the owner relied only on the cleaning made by visitors at the end of their stay. THE TOILET HAD A SHITMARK IN IT, there was hair in shower and dust everywhere, not to mention the food remains on forks...(discusting!!!!) Needless to say that it was impossible to contact our agent because his phone was off constantly (only voice message option was left). Please notice that I had paid the agency fee in advance for the first apartment which was cancelled. As the agency fee for the second apartment was lower, they had to return me the overpaid residue sum. They still haven't done it!!!! The agent's phone is off, he is not responding to my e-mails either. So beware!!! THE WORST ATTITUDE TOWARDS CLIENTS!! never ever choose this agency! read more

Horrible. They are really just middlemen, not actually brokers. Will take an enormous fee to simply introduce you to the landlord, you are on your own after that. They won't even help you with visiting an apartment before booking. They take advantage of foreigners and provide no real support. But don't take my word for it, see all the previous negative reviews. read more

Our first night the door lock bound, We could not get into the apt. We had to stay in a nearby hotel for 255 Euros. The Apt. manager & Paris attitude denied any responsibility & refused to re-imburse us on the hotel bill.I asked the Landlord to send for a locksmith to fix the door . He refused, instead went out & brought back a can of WD40 which fixed the problem. The landlord eventually agreed to forego the electric charges ( 50-70 Euros) for our trouble. I do have to say the apt. was as described on the web site & was very charming,cozy & COLD in March. It is important to know that Paris Attitude is a marketing Co.that represents apt. owners. They charge 35% of the first months rent for their services.They do not appear to offer any service other than providing the website. They do require cash in advance for 50% of the rent. The other 50% by credit card to reserve the apt. They also require purchasing rental insurance(50-70 Euros) Our representative with Paris Attitude didn't show up for work till 8:45 & presented a didn't care attitude & was not any help at all when the door lock wouldn't work. On our final checkout the landlord was supposed to be at the apt. to check us out(to make sure that the apt was clean & nothing missing) because we checked out at 7am he refused to be there but threatened to charge us if the apt was not clean enough or if something was missing. I think with some advance planning one can find a nice apt. in Paris without dealing with an agency read more

Disaster. I rented an apartment in Le Marais for August. I paid the 600€ agency fee, then I paid the 1000€ rent deposit directly to the owner. I transferred it to his back account, he lives in Singapore. I could have waited to pay the other 1000€ rent and 1000€ deposit until I arrived at the apt, but I STUPIDLY transferred it into his account before I left Australia in July. I arrived at Rue Pastourelle at 4pm Sat as arranged. I waited an hour on the street as the check-in person, Olga, had some problem with the metro. When Olga arrived, at 5pm, we climbed up the filthy, wretched staircase, 4 flights, to the apt. The normal check-in person was away on holiday. Olga was unable to make the TV or stove work. There were no instructions to be seen, not even for the internet. The apt was pretty much like the photos, but the 'courtyard' was a chute which amplified the noise of loud rap music, people coughing, spitting, frying food in woks, all the noises of the dozens of people who lived in the building. After 15 minutes of crawling around on the floor, Olga was able to work out the internet network name and then the password. I was hysterical by then, opened my computer, found my old landlord from last year and rented that apartment immediately. Olga asked me to sign this 4-page list of stuff in the apt saying it was all working. Being exhausted and confused I STUPIDLY signed it. I called Paris Attitude around 6pm to say the situation was totally unacceptable and I wasn't taking the apt. I moved to my new apt that night. On Monday I met Olga and gave her back the keys. I then spent the next few days emailing the owner and Paris Attitude, both of whom passed the buck. In the end, they said they would try and rent the apt, and then maybe give me some of my 2600€ back. They were never able to rent the apt. I have no way of getting my money back. The owner put 170€ in my account as compensation. I am basically angry with the system. You pay all this money, have no real idea what the place is like. You arrive there, hate it, and have no leverage or power at all. Advice: airbnb has a better system as they keep the money until 24 hours after you arrive. so if you don't like it, or something goes wrong you can get your money back. NEVER pay the second half until you arrive. Don't sign their list of things unless you understand totally what you are signing. read more

The only good thing I can say about this company is that they write a good email. The correspondence is always polite. But that's all they offer. They charged us 1000 euros for their "service". They did not show up when my husband checked into the apartment. He was left with the French owner, a very senior citizen who spoke no English. Paris Attitude had misstated (in a polite email) how the second half of the deposit was to be paid, so the owner was yelling at my husband when he did not arrive with cash. We had wired the deposit two weeks before, but Paris Attitude did not notify the owner. Luckily the person who had driven my husband from the airport to the apartment and spoke French was able to work it out. No help from Paris Attitude mind you. Not wanting to go through this again when checking out, we asked Paris Attitude to be there to represent us and were told they did not have the staff to do that. Once again we were on our own. Therefore we hired a French translator and thank goodness we did. It was a nightmare with this owner. Finally we all signed the required paperwork and left the apartment looking even better than it did when we arrived. The owners were to wire our deposit within two days (per the contract). We received it yesterday, exactly 36 days from our departure. The owner decided we took an ashtray and didn't want to refund our money - almost 2000 euros. And what did Paris Attitude do during this time? They sent polite replies to our numerous emails. I asked to be contacted by the owner of Paris Attitude, but that request was completely disregarded. Is there an owner of Paris Attitude? Who is the owner? I don't know if they are in cahoots with dishonest owners, but if you decide not to take our advice and rent from them, expect no help. Also make sure you stipulate in your rental agreement that you receive your deposit refund in cash, from the owner before you leave the apartment. We had to threaten legal action over an ashtray. If we hadn't, I am positive we would never have seen our money. I do not have proof, but I cannot imagine other renters have not had trouble with this owner. So ASK any agency for history about the owners. There are beautiful apartments in Paris. Find one through a reputable company. Not this one. read more

No help what so ever. You're better off risking getting scammed on craigslist than trying to work with this agency.

INEPT, AWFUL EXPERIENCE. I tried to rent an apartment for two months. The apartment looked lovely, the availability calendar said it was available. I spent close to two weeks trying to get the paperwork via emails, scanning in documents that their agent asked me for (passport, proof of permanent residency, French bank statement, etc.). After several emails (and three phone calls on my part because she wasn't responding in a timely fashion...) I finally phoned again and was told the owner wanted a minimum 4 month rental. At a minimum, the agency should have known that - THAT is their job. Plus, that should be on the web site in the notes so someone who is only looking for two month would see that up front. And their fee was going to be 1750 Euro - this in addition to the rental fee and the security deposit. For that kind of fee, I expect professionalsim, and responses in a timely fashion. And they should be fully aware and versed on the owner's requirements since they are the agency representing the owners. She then tried to suggest another apartment. I said no thank you. Which is exactly what I would suggest and tell anyone else who is even considering using this agency. And after looking at Yelp (why didn't I look here first, my fault, I could have saved myself a lot of time after looking at all the reviews, every single one of which is bad!) I can completely understand why this happened. read more

My experience with Pais Attitude was great. Caroline was extremely helpful, considerate and understood my time-pressure constraints (had to organise an apartment well in advance to secure a visa). She always responded to my emails and calls in a timely fashion. She quickly accommodated for changes in my preferences and chased up the owners. Some preferences fell through due to the owners, but Paris Attitude delivered a quality service. The apartment I secured is lovely, and the hand-over of the keys, entrance paperwork etc were executed in an orderly fashion. Surprised to see so many negative reviews, though I am sure the experience depends on the owners as well. I have nothing bad to say about them. read more

Strongly not recommending renting an apartment 1 rue Castex in Paris with Paris Attitude agent Maria Goncalves and apartment owner's agent Veronique Guedj of Paris Rental Services. Our carefully planed trip to Paris was ruined because of stress and time lost while dealing with them. Veronique Guedj was very late or didn't show-up at all upon our arrival/departure and also put additional charges on the bill. Neither of the agents followed the rental contract and their previously via e-mail given instructions. Although we acted exactly as instructed, their communication with us in Paris was most unprofessional and highly disrespectful. This was our worst vacation rental experience because of agents' unprofessional behavior and openly hostile attitude. We usually check the reviews on the Internet before making the rental decision, and this time we had to pay the price for not doing that. read more