I've been seeing Dr. Allyson for years. She's always honest, personable, kind and gives me options…read more I love that she listens and finds ways to relate to the things I share. The location is close by and the staff is always really nice and professional. From the lab team down to the intake on to the medical assistants... I've always felt so welcomed here. Also the office is always super clean and there is parking right in the front.

Just walked out of this very unprofessional establishment. Had an appointment for 10:30 a.m. on…read moreApril 28th, 2026. When making this appointment over three weeks ago I was told that they had a cancellation and if I didn't take this appointment I would have to wait until October. I arrived for my appointment at 10:15 a.m. which is fairly standard for most medical practices, and I was told that the CRNP (Dr. Allyson Gilstrap was on leave so I wasn't even going to see a doctor ) could not see me since I was not there at 10:00 a.m. To be fair, it was suggested, not mandated, to be there a half an hour early to fill out paperwork which would have taken maybe 10 minutes. But I was not made aware that if I was not there by 10:00 a.m. on the dot I would not be seen. I should have been told that. They asked me if I could come back at 3:00 p. m. That would not work for me and I said no and walked out. What is the purpose of making an appointment and arriving early just to be turned away for not being there a half an hour early!! Who does that?? I've never heard of such a thing!! And I should have been able to fill the paperwork out online like most medical practices offer now, and not this out-of-date system. I hope that the person/persons running this place rethink their policies because this clearly is not the way to treat new, potential and existing patients. Turning away a new patient for not being a half an hour early for their appointment is very suspect to say the least. I have since spoken to several people that I know in the medical profession and told them of my experience with this practice and they outright told me this is absolutely wrong.

I would recommend Dr. Cumagan to anyone i never had a doctor that was so compassionate and concern…read moreabout my health .I have other family members that goes to her and we just love her attitude and spirit ,although she has a lot of patients due to being such a great doctor i never had a problem with the front nor back staff I've learned you can't please everyone i give two thumbs up to Ascension St. Vincent's Hoover

From quality of care, to the concern for my daughter's wellbeing while seeking CARE, to efficiency…read moreof everyone in this office, this place was a horrible experience of not being heard, ignored, and gaslit. For over a year I requested phones calls to speak with my daughter's physician or to get appointments to obtain a specialist care. Getting an appointment is a joke, the nurse practitioner should not be able to see any patients due to a coldness that no one in healthcare can have. I mean hello, should be obvious. All my daughter's symptoms were ignored while she was in pain. We were able to set an appointment at a different doctors office and wow the difference. Labs were taken or drawn, a full examination was done. That's care. IMO this place needs to close and work on how to care for patients, how to treat concerns as real concerns, and just I don't know I can't think of any more horrible words to describe this St Vincent's without cussing. Sis, this ain't for us. Find someone to provide care and not just let writhe in pain for over a year. One star is mandatory but know in my heart, this is a big fat 0

I had complex back surgery that lasted 6 hours instead of 4 due to complications during the surgery…read more(internal bleeding and low blood pressure.) I was in the ICU for 4 1/2 days. Was originally told by the surgeon that I would be able to go home after two days in the hospital. Despite the delay, I was pleased that the doctors kept me until they were satisfied I could safely go home. My recovery at 3 weeks post surgery is going well. I am a 78-year-old widower from Auburn.

The Worse Hospital ever they cook half done food and the staff and doctors are so unprofessional so…read moreI'm going to start a class action lawsuit against Grandview Medical Center and if anyone wants to join my Class Action Lawsuit just comment on this post so we can get everything up and going

I typically really dread going to the doctor, but this place actually made it a pleasant…read moreexperience. I had an appointment with Colleen Donohue. They were only 10 minutes late with my appointment (which I think is great for a doctors office) and the doctor herself was GREAT. She was so friendly and helpful, as were all of the nurses. Though I was a new patient, she made me feel really comfortable and I felt like I had known her for a while. If you're looking for a good family doctor I would check this place out.

I can't say enough about Dr. (Colleen) Donohue and her staff. Maybe it was because I had filled out…read moretheir paperwork beforehand (almost 16 pages, but worth it) and waited less than 5 minutes in their waiting room. I was called back by a very cheery (maybe her name was Shaniqua, although I could be wrong, and I'm sorry if I am!) called me back to the exam room. I wasn't in that room for less than 5 minutes (very unheard of in a doctors office!) before I heard a knock on the door. A young, bright, cheerful, happy woman walked into the room and introduced herself as Colleen Donohue, NOT Dr. Donohue. I immediately felt at ease. As for my exam, it's not often where one feels they're actually being listened to when speaking to a doctor. However, Colleen made me feel as if I knew her and she knew me for years and completely understood me and my needs! She was/is now my favorite doctor! Honestly, I wish I had something else to go back to her for...she's THAT GOOD!!

Yes both Dr Todd and Dr Parrish are both incredible caring & thorough doctors! Highly recommend…read moretheir office!

I took my son there for flu testing. The office is very clean. You do have to call ahead and book…read morean appointment.

I was a patient there for over 10 years. I'm sharing a message I composed for the office manager…read moreKristin regarding my care with this practice. The basics: I was told a PA was submitted on my behalf in Dec 2025. From experience, I know it takes them longer than most to do anything. They never got back to me so I reached out to them only to find out their PA person didn't do what he told me he was going to do, but they wouldn't just tell me he didn't do it, they skirted around the very direct question of did he submit it or did he not submit it. Since I'm here posting this, you already know he didn't. I would *truly* go elsewhere if you have any major health issues. There's just too much incompetence to risk it. I suffered heart failure for MONTHS before they caught it. Run. Kristin: It was a mistake asking Steve to call me. I recorded the phone call. Steve tells several versions of what happened on the call he made to me back in December because that's what happens when you are lying. When someone makes an irrefutable point, the lie has no choice but to evolve. Tell Steve if he's going to try and gaslight someone, he better make sure there isn't a recording. If you are a medical provider and you tell a patient you are doing something and you don't, then you shouldn't be a medical provider any longer. I'm going to research everything I can on the laws and ethics of what he's done and I'm going to file a complaint. You shouldn't be responsible for people's lives if you don't have the character or capability to hold such a responsibility. Follow-through is not optional in medical care. If you tell a patient you are doing something and you don't do it, there have to be reprecusions or you will continue to do it. I got the impression from some of the staff that Steve lacked the character and capability to do his job. I see why now. He's a liability. Had you just admitted that he NEVER submitted the RDI score like he told me he was going to do back in December, then I could have used the information and moved on. You decided to dance around my very pointed question and made it a whole lot worse. Lastly, if there are "documents" associated with the PA submission, then they are part of the file. Concealing or withholding them means it's an incomplete file that you are trying to pass off as complete. If I ask for that information and you don't provide it, you are withholding my file from me. No one's asking for or expecting a piece of paper with scribbled notes and doodles, supporting documentation is an entirely different animal and it's disengenuous to imply otherwise.

Been going here for a couple of years, at first it was a little rocky as we only were able to see…read morethe nurse practitioners. We were assigned Dr Hughes, who I believe I never saw her. After she left we were assigned Dr Gilstrap, then took about 6 months before I actually met her. With getting older you tend to need a little more attention, and with our new doctor you get the feeling she really is concerned with you overall health. Really after going here for 4 years the only complaint I really have is the re-authorization for 1 of my maintenance prescription. Will still continue to use this location for 2 reasons, it's close and the care we receive. .

Dr Lamberson was very pleasant and easy to deal with. Had been in Florida on disaster relief and…read morehad follow up on 2nd degree burn and heat exhaustion. Was friendly and little wait. Nice to still have great physicians close by to see and not wait hours to get treated. Thank you for working me in.

From the owner: Baptist Health Centers is a network of 43 primary-and-specialty care clinics across Central…read moreAlabama. We are here for you.

Don't even think about going. The wait time is horrible. I sat for several hours to not be seen…read more Some how they still sent a bill. Make that make sense.

This is my go to emergency room. The timeliness, personable interactions, and professionalism is…read moretop tier. I will drive past 3 hospitals/urgent cares to get to this one.

Dr. Eli and Farinna Willis took great care of me and my baby during my birthing and labor…read moreexperience and that's all I will say regarding my labor and delivery experience of 2021 because I don't want to down talk the experience I had with the nurses! Dr. Willis even allowed me to switch to her services while I was 25 weeks pregnant which turned out to be the best decision that I could've ever made for myself and my baby. If my husband and I ever plan a second child I will definitely return to the care of this physician group ONLY! They are the only two ppl I trust to birth my children in this entire state as a California native.

Came through ER at 2:30 pm & was admitted for low BP (70/ ?). Got a room at 8am the next day. The…read morestaff had to ask me why my husband was here cause they weren't given any info. IV fell out, no pillows provided (which caused a kink in his neck). At this moment he has been here for 22 hours & not been provided food or water. No doctor has seen him. This place is an absolute disgrace. We are stuck here but I am considering taking him to another hospital. Wednesday day 3 & we still have NOT seen a doctor & even nurse staff is scarce. IV left unhooked but on a no food or fluid diet. He will be taken home today (against no doctor to order) if I still never see one