I don't see how you don't give this group anything less than five stars. Some of the negative reviews seem like they use Yelp with an axe to grind. The wait times can be a little long. But when you realize that the doctor is giving their 100% undivided attention with no need to rush through your child's health questions, you see why. Well worth it in my opinion. Dr. McCain is our primary doctor for our 1 year old twins. She is personable, caring, and shows nothing but guiding us in the right direction for medical care. To be perfectly honest, I don't know how we would know any milestone, dietary changes, health concerns, or basically raising our kids without her. We have seen a couple of other doctors when we needed to get in quick. And they have shown the same care and time for us. The front desk staff is always nice and any time we have called, the nurse has always been extremely helpful. Highly recommended group for anyone with kids or about to have kids. read more

my child has been going here since she was 3 days old. every doctor and nurse in this place is AMAZING. they go above and beyond to make sure we are taken care of, seen, and heard. they are intentional with their time and never rush appointments. we couldn't ask for a better pediatric experience! read more

I made an appointment for a consult and a vaccination. My child got his shot, but no consult despite me telling the front office twice I needed a consult on coordination of care. She was 'booked solid' and didn't have five minutes for me. One hour later, I took my child to the Children's ER for acute care. No call, no nothing, yet they were aware of my child's admission to the hospital, and did nothing but hide behind excuses. Never use this practice. read more

My daughter is 6 and has always gone here until we moved last year. This year we moved back to where we could return to Mayfair and they WILL NOT see her at all anymore because over the past 12 months we used a pediatrician for sick visits that was closer to our home. If you have ever tried to drive from Pleasant Grove AL to Mayfair Pediatrics (a block away from An elementary school that does not have school busses) you know the traffic from 2pm till well after 6pm is very hectic to say the least. Therefore driving a sick child back and forth can take several hours or more depending on the wait time. Now that we have moved back to Hoover AL and my daughters teacher recommended seeing the pediatrician that she knows and that knows her better they are refusing to even see my daughter as a patient (6years old). As a single parent of 3 children with only one income, am I wrong for using a physician closer to my home the year we didn't live close to Mayfair? Why is Mayfair Pediatric punishing my child for using another physician twice last year?? read more

Dr. Mizerany as been our son's pediatrician since birth and our poor guy has had a trying 18 months. I couldn't ask for anyone better. We interviewed several pediatricians and knew Mayfair was the place for us, even if it is an hour commute! The office staff is friendly and polite. Seriously couldn't ask for better! read more

The absolute worst office staff. Which is unfortunate because I like the doctors and nurses. I have never dealt with such rude people in the medical field. I dread having to call them for anything because I know all I will get is an attitude. I am currently in the process of changing pediatricians because of this. read more

We have been using the Mayfair group since we moved here and they have been great. The staff is friendly, accommodating to all of our questions and needs. We never feel rushed and our Doctor always has the best advice for any thing we throw at her. Our second child was born in Birmingham and 2 people recommended them glad we listened. Great place. read more

We love Mayfair! The staff is very friendly, we have never had trouble getting an appointment and our doctor is very knowledgeable and kind. We are expecting our second child and will be bringing him there as well. The wait times are not longer than any other doctor's office I have visited. Would recommend to anyone! read more

We've had a pediatrician out of state before moving to B'ham, so this rvw is really comparing Mayfair to that doc and offc. We have had 3 appts. The first one was for a check-up and to meet the doc and things went well. (We tried to make an appt just to meet the doc/staff before bringing our child, but they don't do that here.) Wait time was minimal. The 2nd and 3rd appts were horrendously long - wait times of 1 hr 40 min and 1 hr 10 min once we were placed in a room. When we waited 1' 40" our regular doc didn't even see us. A resident subbed for her (which is fine), but did not say sorry for the VERY long wait. The 3rd time the doc profusely apologized and said that was not normal - 2 emergency situations had occurred that morning. I was thankful for the apology, but the funny thing is that I specifically asked the check-in staffer how the wait was and she said it was normal. She apparently had no clue of the emergencies our doc was dealing with. Either I've been on 2 extraordinary days or this offc does not know how to manage appts. read more

Have been going to mayfair for almost my whole life. Im 17 now. I have had amazing doctors and the nurses are amazing. Cant get much better than mayfair!! read more

Terrible customer service. I had to check my daughter out of school due her not feeling well on a Tuesday at 1pm. I brought her home and called the Dr. office. The automated voice said that the office was closed and referred me to calling the message center at a different number. I asked the person if the office is closed and she said no. I told her what the answering message said, then she put me on hold and contacted the office. The person at the Dr office said that they were closed from 1 to 2 for lunch and that I would have to call back at 2, which was only 4 minutes away at this point. I asked if they could go ahead and put us on the book since my daughter was currently vomiting. She rudely said "No, you'll have to call back at 2. That's our protocol." It was now 1:58. I said ok and I'm sorry I don't know your protocol, it's not on your website or your phone message. She said, " if your daughter is a patient of ours then you should know the protocol." Wow! I didn't know it was on me to know your office protocols. I just want to get a time to bring my daughter in because she is sick and vomiting. She said call back at 2 and HUNG UP ON ME! It was 1:59!!!! I waited a minute and called back at 2 and was put on hold. After speaking with two people to try to get a time in to see a Dr. we were finally told to come on in. Wow! Hung up on me when I'm just trying to take care of my sick daughter. That is pathetic customer service! I gave one star because I have to give a rating. I would rather say no star. read more