Kaitlyn and Elbert did a very good job cleaning my condo after renovation. There was a lot of dust…read morefrom painting, but they worked hard and cleaned everything carefully. The place looks much better now. They were on time, friendly, and professional. I'm happy with the result and would use them again.

The cleaners Matt and Elbert did such a good job! We had our floors redone and there was dust…read moreeverywhere post construction. They were super nice and made sure everything was to my liking before they left. Thank you!

I have never been so impressed by a cleaning team before! I have OCD and usually feel that it could…read morehave been cleaned better, but not this time. The team that helped with our move-out clean, Adrien, Bianca, Tasia & Hailee, were fast, professional, super sweet, and did an immaculate job! We are already considering hiring them again for our new house! I highly recommend this company! They are approved by this neat freak!

I spent 2 hours explaining to this company the size of my house (1700 sq ft) that it had hardwood…read morefloors with baseboards and also 20 foot fans that needed cleaning for a deep clean. This review is not for any of the AMAZING cleaners they sent me - Amanda, Hailee, and Audrey - they did an amazing job with the time they had. The complaint is for the scheduler, Alvin. I kept telling him that there were certain times of day or weekends that would be better, and every time I was steered to a less convenient time for us. Against my better judgment I let them come at the less convenient time because the reviews online were so great - jokes on me, they're under new management, don't trust those old reviews. Then, I kept telling him that scheduling 2 people for 3 hours wasn't going to make it but he assured me it would - but when the two girls walked in on the first visit, they immediately knew it wasn't enough time. So Alvin had to send someone else back and he scheduled her for 2.5 hours - it took her 5 to finish. Alvin knew I was upset when the cleaning wasn't finished on the first visit because I repeatedly told him I needed this cleaned due to a severe allergy and I was willing to pay to have it done at one time before my steroid pack ran out. When the visit didn't accomplish the full cleaning, and he had to schedule a second person, he charged me the FULL price before speaking to me, knowing I was escalated already. Never again.

excellent cleaning job, on time and finishEd the whole house in a timely manner. highly recommend.read more

A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

Very professional and explained all that would be done - and the team did an absolutely fantastic…read morejob! Extremely thorough and worth the price.

Great job guys! I have used House Cleaning services in the past, but haven't seen the attention…read moreto detail that these guys employ. Came on time with 3 guys, and worked until the job was done. They kept up with the hours worked, minus break time. And, my house looks great now. You tell them what you want cleaned, and they will clean even more than that.

We have gone with this company multiple times and they are our go to cleaning company. Such high…read morequality work!

Reliable and efficient cleaning agency. Booking was easy and the cleaners were respectful and…read morehardworking.

Eden and her team are amazing. From the moment I contacted her. She was very prompt in replying to…read moremy Yelp messages and text messages. She was also able to get us an appt time within the same week I reached out to her. Edith, her daughter and another person did such a great job. The townhome we are moving into was obviously not cleaned before we got the keys. There team did everything they could to make it as clean as possible. They even let us know about areas that were not cleanable and clearly needed to be painted due to how dirty the walls were. For everything that the move in/out package includes the price was very reasonable. We will defiantly be using Polished to Perfection again for any of our cleaning needs.

These people are amazing! I needed a deep clean and the two people that Eden sent over worked…read morenon-stop. They cleaned the appliances, all of the kitchen doors, shelves and drawers. I'm eager for their next visit!

We did a deep cleaning in preparation for recurring cleans. Luisa and her team did a great job - a…read moresuper thorough cleaning, and after a week I haven't found a spot that they missed. They arrived on time with proactive text messages, her in-person quote was consistent with her online quote, and Luisa was very clear about what things they would do as part of the cleaning. Overall I was really happy with them.

The group is generally efficient and they do a good cleaning job. The main issue is the business…read moreapproach: it feels similar to a "low-cost airline" model, where the initial quoted price seems reasonable, but many services that most people would assume are included end up being charged separately. The difference is that, unlike airlines, the additional charges are not made clear upfront. Instead, new "extras" tend to appear gradually after you have already hired them. That lack of transparency and predictability makes the overall experience pretty toxic. In addition, communication can become difficult when concerns are raised, as there is a tendency to shift blame onto the client rather than acknowledge the issue.

I had my house deep cleaned this week by their team, and I was extremely happy with the outcome!! I…read moremessaged them on Yelp, and they were very responsive and polite. The ladies came exactly on time, and we're very efficient with their work and time. I purchased the deep cleaning package, as a birthday gift for my boyfriend lol. They were extremely thorough and checked in with me before they got started, to see what I wanted to have cleaned versus not wanted. They took four hours for 1500 ft.², two stories. Overall, I had such a great experience with Green Maid, I will definitely be recommending them and hiring them again in the future!! :)

Green Maids was fantastic. They did a terrific job of cleaning the house--kitchen, bathrooms,…read morelivingroom, etc. everything was dusted, floors were mops, windows cleaned. They did a great job. I'd recommend them to anyone!

First time they came- amazing and efficient. Second round…read morenot so good, barely touched the kitchen and had finish it up. I think they might not have planned their time well- and I had to pay extra to just wrap it up.

Unbelievable service! Liz and her staff do a fabulous job!…read moreBolen leads the 2 person team cleaning our large home thoroughly within the time specified. They are mindful of my 86 year old mother - making sure they don't disturb her during nap time and do a great job cleaning window sills, corners, wooden shutters and even areas I would miss doing it all myself! Thank you YELP community for your high remarks. And big thanks to Brilliant Star Cleaning Service !

I got the move-out cleaning service for my 1bed1bth apartment that was about 650sqft. Cleaners…read morearrived on time and finished pretty quickly (it was estimated about 2hrs). They did a fantastic job, my landlord said it was one of the cleanest apartments they've received back! I got my deposit back and the price for their services can't be beat. I wish I could have brought them along with me to LA .

I normally don't leave reviews, and when I do they're normally positive reviews. This is not the…read morecase...and it's a long one because I want to be detailed. Please DON'T hire this company. I am truly disappointed and upset over the quality and efficiency of the cleaning service provided by this company. "Pattys team" was simply awful, unprofessional, and did not provide the move out deep cleaning I ultimately had to pay. The only reason I'm giving them a 1 star is because Karla C (who I communicated mainly by text) was very responsive and accommodating. The cleaners arrived within the time frame provided and only two (from what I heard of their conversations it seemed as they were a couple). When they arrived they did a walk through of the apartment BEFORE starting to clean in order to inspect the condition and advised me it would take them 2-3 hours. Around 4.5 hours later I received a text from Karla saying the cleaners need more time due to "conditions of the home." The cleaners told her that my apartment was more work and dirtier than they expected and they attempted the charge me more money. The condition of my apartment was nothing more than a normal move out/deep cleaning. My apartment was completely empty and relatively clean. They DID NOT do a move out clean. I observed them since 1130 am and noticed that she has giving him instructions consistently on how to deep clean while she wasn't cleaning. At one point he was left alone to clean the small bathroom alone that he spent over an hour on. I'm was concerned at the efficiency of them. I was in the living room during a 40 min period taking apart one piece of furniture and observed them NOT clean anything beyond wiping down a counter. I also had a friend over who observed the same. They did not pull out the appliances to clean them, didn't clean the freezer, barely wiped down the baseboards despite telling me that they had to spend a significant amount of time on them. I had to go back and wipe down walls, cabinet doors, baseboards, and clean the freezer myself. Karla was receptive and when I sent her photos agreed that they did not provide the quality of work they allegedly normally offer. However I had to actually call her and request a reduction of rate in order to receive any response or discount. I was still charged $216 despite after informing Karla and going back and forth being provided an "$80 discount." When I turned over the apartment my leasing agent expressed her concerns over the cleaning quality and advised me she would be reaching out to the company to finish cleaning properly. The cleaners spent SIX HOURS in my apartment and did nothing beyond a normal cleaning. Then tried to argue with me when I expressed concerns. The girl also attempted to get me to pay her cash directly rather than waiting for the company to charge my card. It was all completely unacceptable, unprofessional, and disappointing. It was a complete waste of money and time. I hired them because I wanted to support a local business, they had "fair" rates, and relatively decent reviews. I needed a move out clean and decided to give them a chance. Please don't waste your time or money on this company. I should have paid double the price for a larger professional corporation or company to handle my cleaning needs.