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Paramount Van Lines

1.3 (20 reviews)
Open • 10:00 am - 6:00 pm
Updated over 3 months ago

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My stuff getting transferred to a U-Haul I hired  for me to worry about. - A person dressed in a hoodie, gloves, and pants is loading cardboard boxes into a U-Haul moving truck parked on a street. The truck has a Colorado-themed graphic on its side. The scene is set on a clear, sunny day with blooming trees in the background and a blue sky overhead.
Lukwesa M.

These scammers are outright thieves and professional con artists. I don't even know how they sleep at night defrauding and intentionally misleading people of their hard earned money. SERIOUSLY, any positive reviews are NOT at all a factual representation of how they operate. They first lowball you with a very low estimate for your stuff. Then once the third party carrier arrives the price more than triples because they have pocketed your initial deposits for themselves with no shame or accountability as to what you should actually be paying. It ONLY goes downhill from there. They hit you with hidden fees and hire unprofessional movers who can't count or do the math when it comes to what you owe so they price gouge you. When your stuff is delivered you better believe they have stolen valuable items and don't even let you know of the delivery date. The amount of federal laws broken are way too many to count; it's like they play hopscotch on every law to benefit themselves. From beginning to end, it is a never ending nightmare, as the scam strategy becomes more convoluted. Just when I thought it was over, the delivery process took the cake. I was called out of the blue to let me know my items were arriving that day after weeks of silence regarding the delivery window. I drove 5 hours from North Carolina just to be there so I wasn't hit with their absurd redelivery fee. My large plasma television in addition to other valuables were taken. These people have only JUST hit the surface of the lengths I plan to go to to for justice and to get them shut down. When you do work at a federal level, let's just say there is knowledge and access to higher channels of accountability :). Furthermore I had to hire a U-Haul for them to transfer my items at delivery because they wanted to charge an additional $487 fee on top of the $4,497 I already paid for a one bedroom apartments worth of items. Hahaha we will see who has the last laugh. I'm plastering this all over so people know who they are and how they operate. It's my due diligence to society. Stay FAR FAR AWAY. Please allow these photos to speak for themselves. Most of my items were delivered damaged and I'm missing an entire 60' plasma television and other items. I had to transfer my items to the storage unit myself. I also received boxes of items that were not even mine. They don't respond to any emails or your calls because they do not give a flying hoot about you. All they see is green. Karma is alive and well though, I'll tell you that much! :)

Multiple stacks of blue and gray moving blankets, padding, and packing materials are arranged inside a truck. The blankets are secured with straps, and some are wrapped in plastic. A small wicker basket and a white box are also visible among the packing supplies. The truck has a wooden floor and a metal wall with some markings and scratches.

Moved my Parents from Burbank, California to Orlando, Florida and cannot believe how seamless our experience was! The thought of moving was extremely scary and stressful! Our Moving Coordinator Emily's sense of humor and compassion quickly put our concerns to rest. Amelia in Operations didn't skip a beat, gave us exact play by plays and everything went exactly as promised. Huge shout out to Mark the Driver/Foreman as my Parents mentioned he was very polite and accomadating! They also gave Senior Citizen and Military discounts to our family! HIGHLY RECOMMEND!

wood screws attaching the table top were ripped loose. - The image depicts a close-up of a wooden surface, likely part of furniture or flooring, with a frame or border. The wood shows signs of damage, including ripped loose screws and some peeling or chipped areas. The surface has a natural wood grain pattern and appears aged or worn.

i would not recommend this company to move dog feces 10 feet. cuz they would undoubtedly find a way to make that cost more. Also, you can watch your invoices for the name changes, as the company will switch names frequently, almost as frequently as they pay for positive reviews to be uploaded daily. Hidden fees, premeditated upsells, account managers that absolutely ghost the customer, Unethical business practices that border on extortion. the basic situation you will see is this: the initial salesman, in my case his name was Ian, will give you a nice quote and, will proclaim proudly that he can offer you a $1000.00 Discount if you will commit with his company right away. He will then 'guide' you through the initial deposit, which is 45% of the fee. that they will take a CC for, the rest of the payments have to be made to the drivers, which he will claim are THEIR drivers in THEIR trucks, and those have to be money orders. They will not schedule to actually SEE your stuff, or to measure it to determine the actual square footage needed. instead, as part of signing the quote there is a bullet point in the middle of the fine print that claims you waive that service. Instead they will give a ballpark estimate based on the inventory list you provide. they will not contact you again until 5 days prior to the pickup date. Then, an account executive named Mitch will call you and, he'll start out very personable, even going so far as to assure you that the driver himself will confirm a specific delivery date with you when he picks up your belongings. then, casually mention that your inventory is inaccurate or, seems to be missing items. Then he'll offer to add them and update the inventory. Which of course comes with 'the sqft calculation is wrong' so he'll increase it by about 75sqft, which will require an additional deposit at $4.25/sqft, or around another 300 bucks. Seems pretty trivial at first. (So, for a running tally that 1000 discount is now only 700). then comes moving day, a driver named Andrew will text you and, exclaim in the text, without even seeing your stuff that he will probably need more space. He'll arrive in a 20 ft uhaul with day labor lumper to help load everything. he will look at your stuff for a few moments and, this is where the extortative behavior starts, he will casually mention 'we'll see how much space it takes'. Then will load all your stuff in a Uhaul. Once he has possession of all your possessions, he will play on his phone for a bit before claiming he needs an additional 100sqft. to which you, of course, will object, as you already contracting for the appropriate space and, measured everything yourself to insure that everything was within that spec. he will then proclaim that's not his problem. it's not his job to debate it with you, that's between you and Mitch. He will insist that you call him with the complaint. And, you'll try. However, Mitch will not answer the phone. He will, somehow take Andrew's call when he goes outside to 'check on something'. You'll call several more times and, get the same result. At the point where you advise them they can just unload it because, you aren't paying for the BS upsell. Then he'll advise you that unloading would involve a 500.00 charge (250/hr x2 people). So you are left with the choice of paying 500 for that or, pay the additional 425.00 charge for the space he claims you needed. he even offers to show you the measurements to verify that he is correct. At this point he will measure the empty space in the truck and, show you that calculation. (so he's trying to pass off the space he didn't use rather than the space he did). (running tally again, that 700 just dropped to 275). when you ask about the delivery date, he will tell you 5-14 days is what DOT regulations require and, will freely admit that he isn't the one delivering it so he has no idea when it will get there. In transit; you'll email Mitch asking for a specific date. that will get ignored. delivery: a driver will call you in the evening, wanting to deliver the following morning. Awesome, you clear your schedule to be available. Then the driver doesn't show up. after waiting most of the day you call him, since he hasn't contacted you, at which point he wants to reschedule because his earlier delivery took longer than expected. reschedule for the following day, he shows up, asks for the inventory that was never provided, even though the contract estimate states that they would inventory, measure and note the condition of all your things on pickup. Instead, best you can do is stand by with a notepad to catalogue everything. note the damages, which the driver won't take responsibility for, he'll recommend filing a claim. won't have any idea whose stuff is whose when you point out that some of the boxes stacked on yours are not yours. bottom line, it's more cost effective to go with any other company.

A stainless steel appliance, possibly a refrigerator, is placed next to a gray painted wall. The appliance has a reflective surface with visible smudges and a small dent. The gray wall has multiple scratches and scuff marks, indicating wear or frequent contact. The setting appears to be an indoor space, such as a kitchen or utility area.

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2 years ago

My friend said stuff came up missing and was never recovered.He will never use them again.

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Ask the Community - Paramount Van Lines

Our Family Moving and Storage - Our professional crews are on standby! Call Us Today (954) 453-1111

Our Family Moving and Storage

(144 reviews)

I cannot say enough good things about this moving crew--Ryan, Gerard, and Fred were absolutely…read moreAMAZING. They showed up and immediately got to work, efficiently bringing boxes out and carefully wrapping all of my furniture. Everything was protected with moving blankets, and any glass items were wrapped with extra care. They handled my belongings like they were their own. The real MVP moment was when they somehow got my giant couch out of my condo and carried it down the stairs because it wouldn't fit in the elevator--no complaints, just problem-solving and teamwork. On top of that, they were all incredibly polite, professional, and easy to work with the entire time. I've had some terrible experiences with movers in the past, so this was honestly a breath of fresh air. They completed my entire move--start to finish--in just 4 hours, and nothing was damaged. I was seriously impressed. I felt like the price was very fair considering how great of a job they did as well!! Hands down the best moving experience I've ever had. 10/10, obsessed. I never want to deal with moving again, but if I do, I know who I'm calling! Highly, highly recommend!

Our Family Moving is the best moving company I've had to date!…read more They arrived early, didn't waste time on wrapping items that didn't need it or taking things apart, and were careful with my items. They finished the move in a two hour period. I helped move things along by being prepared. Jahlion and JC (Joshua I think) were friendly and fast! They work great together. I would definitely book them again.

Joe Bonnie & Son Moving & Storage - The boxes they piled up where I couldn't even see the numbers of them!

Joe Bonnie & Son Moving & Storage

(84 reviews)

Five stars all the way. We hired this company while our home was being renovated to move everything…read moreout and then return a month later to move it all back in. From start to finish the entire team was professional, pleasant, efficient, and right on time. They handled our belongings with great care and made what could have been a stressful process incredibly smooth. We truly appreciated their attention to detail and great attitude. We would absolutely use them again and highly recommend them. Office team was also amazing.

I wrote a review a few months ago but as I'm slowly remembering what I had in storage that I…read moretrusted this company with to pack, store and ship to Europe it sickens me!!! They are thief's. They're movers are liars and thief's and when questioned they don't even respond! Shame on them. I showed them proof of my paperwork that certain items were packed and missing including designer handbags and my lucite Kartell step ladder. Well, my husband just approached me asking about his vintage Louis Vuitton suitcase. It's also missing!!! They just came in and plied boxes so high I couldn't see anything and was overwhelmed! I asked them not to pile them as they were heavy and I was alone to unpack! They did the opposite! They didn't go over any of the boxes upon delivery either which they should have done a full itemized check to compare with what I had. Who knows what movers were the thief's...most likely the ones who took everything to storage! They Just told me to sign the paper! Don't use them unless you don't care about the things you worked hard for to disappear! I asked to speak with Joe the owner and not only was I never contacted again by their office staff but he could care less to reach out personally either. I do remember him coming to my house to give me the initial quote. He assured be my "life" would be safe as I had to store my belongings for over a year while my life was in disarray! So much for that. I'm sick over these losses!

Good Greek Moving & Storage West Palm Beach

Good Greek Moving & Storage West Palm Beach

(464 reviews)

Good afternoon Mr. Lopez,…read more With over 35 years of experience in the hospitality industry, I have never encountered a more professional and caring team than Roberto Sanchez and his team. From their arrival in professional attire, introducing themselves, shaking our hands, to the entire move-in and move-out process, their service was outstanding. Their sole focus was providing the highest level of customer service, and they consistently checked in to ensure our happiness and satisfaction. I would like to extend my congratulations to you on your exceptional team under Roberto's leadership. He is compassionate and proud to work for your company. I have likely shared my positive experience with at least ten individuals, recommending Good Greek and asking for Roberto and his team.

I had a very frustrating experience with Good Greek Moving & Storage, primarily due to how…read morepricing--especially storage--was communicated. Before my move, I specifically asked about storage costs because it was a major factor in my decision. I was told the per-vault rate and that "generally one room fits per vault," but I was never given any meaningful estimate of how many vaults my belongings would require. Without that, it's impossible to understand the actual cost. On moving day, after my entire home was already loaded onto their truck, I was informed of the cost of storage. I was told a 4 bedroom home would be 1-2 vaults per room. I was assuming 8-10 vaults max, but the only told me it was SIXTEEN vaults after all of my items were in their possession. At that point, I had no practical ability to decline storage or go with another option since everything was already in their possession. There were additional issues. I was initially told I would have a 3-person crew, but once the move was underway I was told an additional crew and truck were needed, increasing the total cost after I was already committed. I was also charged for packing/wrapping materials (including boxes used to wrap furniture) despite taking care to pack my belongings in advance specifically to avoid those types of charges. Because the storage cost was far higher than anything reasonably implied beforehand, I had to remove my belongings from their storage shortly after the move, which resulted in additional labor, transportation, and material costs. To be fair, the movers themselves worked hard. The issue is not the labor--it's the lack of transparent, upfront pricing at the point where the customer still has a choice. Disclosing a per-unit rate without any estimate of quantity does not allow a customer to make an informed decision. I attempted to resolve this directly and through the Better Business Bureau, but no reasonable resolution was offered. I would strongly recommend that anyone considering this company insist on a clear, written estimate of storage volume (number of vaults), crew size, and all potential material charges before the move begins. Without that, you may face significantly higher costs after your belongings are already in their control.

Paramount Van Lines - movers - Updated May 2026

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