I had a great experience working with Blake. He was conscientious and worked hard to find a house…read morethat met my needs. I was shopping long distance, as I hadn't relocated to Knoxville yet, and he did Facetime tours, met my parents to show them houses for me, and answered my endless questions. He's followed up with me several times after I closed on the home, just to make sure I'm still happy with everything. He went above and beyond for me, and when it comes time to buy/sell again, I'll be calling him!

Blake Rickels has exceeded my expectations twice. First as my listing agent six years ago. He sold…read moremy home for full asking price in THREE days in my subdivision that had not sold any homes in the recent past. AND I was out of state and he handled everything for me. Seamlessly. Now I've moved back to Knoxville and needed to purchase a home quickly in this difficult market. He found the perfect place and negotiated for me to buy it (with many competing offers) in FIVE days. He also got a closing in FOURTEEN days. Again, miraculous in this market. He has even provided references for excellent contractors to remodel the home in a reasonable timeframe. The most amazing thing about Blake is that he cares. He truly cares. It doesn't matter to him if you are a buyer or seller or if you are a $200,00 buyer or a million dollar buyer. You are treated exactly the same. I'm so grateful for him. I believe he has realtor superpowers and the heart of a giant. You cannot go wrong with Blake Rickels.

My review from two years ago was neither spam nor fake. I was interested in house on overlook view…read moreand Walland. My realtor was allowed to view it on my behalf, and I was interested. We put in an offer and never heard back. I'm sorry you're unhappy with my review but it definitely wasn't spam or fake. an apology probably would've made you look better in the eyes of people reading the reviews.

I just called during business hours and no one was available to assist me. If they can't take a…read moresimple call, how they going to help you when you list a house?

Julia was OUTSTANDING in assisting us in the purchase of three homes for 2021. Buying a home from…read moreafar can be a daunting and challenging task. With Julia's expertise and skills, we were able to receive accepted offers on two investment properties and a second home for us to visit. All during the pandemic and remotely. She was available to us as needed and always pulled out the all of the stops. Getting an accepted offer was very tricky during the hot sellers market. Let alone three... Thank you for always being there to offer us help and assistance. Our family appreciates all your hard work and efforts. Brad & Andrea V.

They listed a home on Friday afternoon. Advertised open house on Sunday. I called Friday afternoon…read morefor viewing on Saturday. Never received call back from Ashley the listing agent. Tried again Saturday and Sunday but no call back. Go there for open house but apparently it had been canceled. That afternoon a contract had been made on Sunday. A realtor did call me Monday morning to let me know it was no longer available. Claim they never received my message on Friday or Saturday. Wanted to know what number I called. The same one I called on Sunday, but you got that message.It's hard to find one level condo that doesn't need work in oak ridge. To many companies to ever give them my business Your response is incorrect and childish. Reading through your reviews, it would be in your best interest of your company, not to respond to one stars. Maybe you should think about a career change. Best of luck!

Kindall Piper has been a pleasure to work with. She was always available for my questions. We…read moreclosed on the purchase before the escrow closing date. Kindall exceeded every expectation. I wouldn't hesitate recommending her to all of my friends and family. Daryl & Amy Koster

She is great in the beginning, very helpful very friendly, but I didn't return your call once cause…read moreI'm a busy businessman and now she has ghosted me. I called her like three times and nothing so we went with somebody else. Hope her the best of luck.

Great folks to deal with . I know they have a lot on their…read moreplate when dealing with several rentals but they strive to be efficient and responsive and truly try to help remedy any situation that arises. The girls in the office office kristen / sherry and Lidia are awesome . And David the maintenance crew are very responsive and knowledgeable at keeping these properties up . I Definitely would recommend renting from these folks .

Please do not sign a lease with Jacob Lei…read more I signed a lease with this company in June 2022 for my college apartment in Fort Sanders. When we moved in, the carpets were covered in animal hair, pet urine, and food crumbs. The walls were torn up (not painted!). The bathroom was full of mold. I had to deep clean the entire unit myself and request a professional carpet cleaning before it was livable. My roommates and I took photos of the state of the apartment when we moved in, and it didn't help us at all when we tried to get our deposit back when we moved out in May 2025. After we moved out, Jacob Lei informed us that not only were they going to keep our entire security deposit, they were charging us an additional $1350 for the replacement of the carpet. They gave us 30 days to pay or be sent to collections. When we responded to their email with our evidence of the carpet's condition from when we moved in, we were completely ghosted. Jacob Lei's office screens calls. If you want to reach them, you have to leave a message. We finally got ahold of them two weeks after their initial email, and when I asked to be placed in contact with the Move-Outs Coordinator, I was told she had been "out sick"... for 2 weeks? When my roommate got ahold of them, she was told that the Move-Outs Coordinator was "on vacation". Right. If you go to their office to complain in person, they will ask you to leave the premises. I even filed a complaint with the Tennessee Division of Consumer Affairs office and received no restitution. There is no winning against this company outside of a court of law, which they know is prohibitively expensive to the people they are taking advantage of. Jacob Lei also raised our rent by $400 in one year without making any improvements to the unit. Plain and simple, they do not respect the rights of tenants and are looking to squeeze every last cent out of you that they can. YOU WILL NOT GET YOUR SECURITY DEPOSIT BACK EVEN WITH PROOF. If you are a landlord considering this company, understand how you will be represented.

Truly the smoothest, most efficient closing my husband and I have experienced. Prior to our…read morephysical closing, Beth clearly communicated what we would need to bring to closing and was able to answer all of our questions before we even stepped into the office. On closing day, we arrived to find the office was set up so that social distancing and masks were in effect. The office was immaculate and the receptionist greeted us and made sure we were seen right away. Jennifer handled our closing in the most professional and efficient manner we have ever experienced. We were done in record time, but we never felt we were being rushed as Jennifer stopped to make sure we felt comfortable with all of the information coming at us. This place is so good, we will never even consider using another company. Looking forward to doing more business with them again in the future!

Lisa was such an amazing help during the home buying process. From the beginning She truly made us…read morefeel like a priority. It was always so pleasant to work with her, always accessible and ready to answer questions. She was truly our representative and advocate when interfacing with the sellers. Everything was completed on time and she was always on top of everything. It was comforting to know we had such a knowledgeable and passionate professional on our side.

Lisa was a great help to us in our retirement transition and purchase of our "new to us" home. She…read morewas very responsive and reliable in providing information and local resources throughout the buying process. She was also willing and able to help us shop virtually when we were not able to be physically present. I highly recommend her without hesitation for your real estate needs.

Winter 2015 Knoxville Title Agency rocked ! I had a real estate transaction that was suppose to…read morewhile we had snow . They had everything ready and we were able to close the transaction and my clients got to move into their new house.